Exam 11: Managing Labor Relations

Idalia, a union member working in a union shop, has a disagreement with her supervisor about overtime pay. She goes to Nancy, her shop steward, with the complaint. What options does Nancy have to resolve this dispute?

Scenario 11.1 Multinational, Inc. has recently closed a number of plants in the United States and is planning to move the work of those plants to facilities in developing countries in the Pacific Rim. The employees of Multinational, Inc. have never been unionized. Zachary Bowman thinks it would be a good idea for him and his fellow employees to unionize. -Refer to Scenario 11.1. Which of the following social issues is NOT a concern that Multinational employees would be likely to have about their employer's plans?

Once a bargaining unit has been determined, what is the next step in the unionization process?

Briefly describe each of the steps in the unionization process, including who is responsible for each action.

Which of the following is NOT a mandatory subject of collective bargaining?

A boycott occurs when union members agree to not buy products from a targeted employer.

Summarize the positions of labor unions on prison labor and contingent workers.

The first major union to have a significant impact in the United States was called the

Which of the following acts required management to bargain with labor unions in good faith?

Arbitration assumes that key parties will agree to the recommendations of the independent third-party arbitrator.

Which of the following acts required labor unions to bargain with management in good faith?

Local unions are usually coordinated by a regional officer.

The earliest unions to be developed in the United States represented specific types of workers and were known as

A(n) ____ shop agreement requires a firm to hire individuals who are already union members.

The Taft-Hartley Act of 1947 outlawed

One difference between mediation and arbitration is that

One of the biggest challenges that increased technology presents to unions is that

Scenario 11.1 Multinational, Inc. has recently closed a number of plants in the United States and is planning to move the work of those plants to facilities in developing countries in the Pacific Rim. The employees of Multinational, Inc. have never been unionized. Zachary Bowman thinks it would be a good idea for him and his fellow employees to unionize. -Refer to Scenario 11.1. Before a certification election can be held,

Since the mid-1950s, unions have experienced decreasing difficulty in attracting new members.

Who normally conducts the first level of dispute resolution between a union member and an employer?