Exam 8: Appraising and Improving Performance

Because the appraisal interview is for developmental purposes, the interviewer rather than the employee should spend the majority of the time sharing information.

Graphic rating scales include sets of statements between which the rater must choose, such as "works hard" vs. "works quickly."

Reliability refers to measures that are consistent across raters and over time.

A significant weakness of 360-degree appraisal is the complexity associated with combining all the responses.

Every time Sandy makes a mistake at work, her manager writes it down in detail in her employee record. Sandy thinks this is a form of harassment. More likely, what is the manager trying to do?

In order to increase employee motivation levels, written performance standards should be objective but not defined in quantifiable and measurable terms.

A potential drawback of a trait-oriented performance appraisal is that it may be biased and subjective.

Which of the following is a typical reason that performance appraisal programs fail?

The appraisal interview should be divided into two sessions. Which of the following best describes what those two sessions should contain?

One of the disadvantages of the critical incident method is that it tends to lead to recency error.

Which of the following is the most accurate description of the possible facets of an appraisal interview?

If your primary objective for a performance appraisal is to give employees developmental feedback, which of the following appraisal methods should you use?

Some organizations ask managers to place a percentage of their employees in the bottom performance category, which in some cases may mean they are fired, on every performance evaluation exercise. This is an example of which type of performance appraisal method?

If a performance standard is found to be stable or consistent over time, it is said to be which of the following?

Which of the following processes would be most helpful to an organization that was suffering from lack of inter-rater reliability in appraising employee performance?

Appraisal discussions should focus on the employee's attitudes rather than on his or her specific behaviours because the attitude goes more to the root cause.

Which of the following has been shown to be True in court?

Performance appraisals program can be used for many purposes, including salary recommendations and the retention and termination of employees.

One of the benefits of the forced-choice method is the relatively small cost of establishing and maintaining its validity.

Which of the following are the two primary purposes of performance appraisals?