Question 1

External fit occurs when all of the elements of the work system complement and reinforce one another.

Accepted Answer

A) True 
 B)False

Question 2

Regardless of the time available to implement a high-performance work system, which of the following helps keep everyone on track and prevents the system from bogging down?

Accepted Answer

A)  employee involvement 
B)  a transition structure 
C)  empowerment 
D)  top-management directives 
A)  employee involvement 
B)  a transition structure 
C)  empowerment 
D)  top-management directives

Question 3

Which of the following do high-performance work systems NOT seek to include in maximizing employee performance and well-being?

Accepted Answer

A)  HR practices 
B)  customer service practices 
C)  management processes 
D)  work structures 
A)  HR practices 
B)  customer service practices 
C)  management processes 
D)  work structures

Question 4

Once properly designed, implementation of high-performance work systems typically encounters few difficulties.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following types of fit describes high-performance work systems that complement and reinforce one another?

Accepted Answer

A)  depth fit 
B)  lateral fit 
C)  internal fit 
D)  external fit 
A)  depth fit 
B)  lateral fit 
C)  internal fit 
D)  external fit

Question 6

To be successful, high-performance work systems rely upon a culture that promotes egalitarianism.

Accepted Answer

A) True 
 B)False

Question 7

Providing an inadequate communication system is the most common mistake that companies make during implementation of high-performance work systems.

Accepted Answer

A) True 
 B)False

Question 8

HR managers typically own responsibility for the implementation of high-performance work systems.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following is most likely to occur when employees become more involved in their work within a high-performance work system?

Accepted Answer

A)  They feel overworked from added responsibilities. 
B)  They tend to be under a higher level of stress. 
C)  They find their growth needs more fully met. 
D)  They tend to be less satisfied. 
A)  They feel overworked from added responsibilities. 
B)  They tend to be under a higher level of stress. 
C)  They find their growth needs more fully met. 
D)  They tend to be less satisfied.

Question 10

Skill-based pay systems are particularly appropriate for organizations that hope to create flexibility.

Accepted Answer

A) True 
 B)False

Question 11

In which of the following work environments are collaboration and teamwork encouraged and status and power differences diminished?

Accepted Answer

A)  a democratic environment 
B)  an egalitarian environment 
C)  an autocratic environment 
D)  a self-actualization environment 
A)  a democratic environment 
B)  an egalitarian environment 
C)  an autocratic environment 
D)  a self-actualization environment

Question 12

For investing in employee knowledge development, which of the following HR practices is NOT appropriate?

Accepted Answer

A)  providing all employees opportunities to continuously learn 
B)  selecting the best and brightest candidates available 
C)  rewarding employees for the acquisition of new skills 
D)  evaluating employees based primarily on task performance 
A)  providing all employees opportunities to continuously learn 
B)  selecting the best and brightest candidates available 
C)  rewarding employees for the acquisition of new skills 
D)  evaluating employees based primarily on task performance

Question 13

Most high-performance work systems focus their training efforts on ensuring that employees have the skills necessary to assume a greater degree of responsibility.

Accepted Answer

A) True 
 B)False

Question 14

Involving union members only after the design process and implementation plan has been completed helps build a bridge toward employee buy-in.

Accepted Answer

A) True 
 B)False

Question 15

Describe how the components of the work system fit together and support strategy.

Accepted Answer

The individual pieces of high-performanc

Question 16

Today, organizations are relying more on the expertise and initiative of employees.

Accepted Answer

A) True 
 B)False

Question 17

To encourage employees to pursue job outcomes that are in alignment with the organization's goals, managers should be sure to link rewards to performance.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following is the most likely outcome in connecting rewards to organizational performance?

Accepted Answer

A)  lower employee turnover 
B)  lower total labour costs 
C)  fairness and focusing employees on the organization 
D)  competitive wages in the marketplace 
A)  lower employee turnover 
B)  lower total labour costs 
C)  fairness and focusing employees on the organization 
D)  competitive wages in the marketplace

Question 19

What type of fit describes high-performance work systems that support the organization's goals and strategies?

Accepted Answer

A)  internal fit 
B)  horizontal fit 
C)  external fit 
D)  lateral fit 
A)  internal fit 
B)  horizontal fit 
C)  external fit 
D)  lateral fit

Question 20

Employee skills, knowledge, and abilities that are not equally available to all organizations are difficult to imitate.

Accepted Answer

A) True 
 B)False

External fit occurs when all of the elements of the work system complement and reinforce one another.

Regardless of the time available to implement a high-performance work system, which of the following helps keep everyone on track and prevents the system from bogging down?

Which of the following do high-performance work systems NOT seek to include in maximizing employee performance and well-being?

Once properly designed, implementation of high-performance work systems typically encounters few difficulties.

Which of the following types of fit describes high-performance work systems that complement and reinforce one another?

To be successful, high-performance work systems rely upon a culture that promotes egalitarianism.

Providing an inadequate communication system is the most common mistake that companies make during implementation of high-performance work systems.

HR managers typically own responsibility for the implementation of high-performance work systems.

Which of the following is most likely to occur when employees become more involved in their work within a high-performance work system?

Skill-based pay systems are particularly appropriate for organizations that hope to create flexibility.

In which of the following work environments are collaboration and teamwork encouraged and status and power differences diminished?

For investing in employee knowledge development, which of the following HR practices is NOT appropriate?

Most high-performance work systems focus their training efforts on ensuring that employees have the skills necessary to assume a greater degree of responsibility.

Involving union members only after the design process and implementation plan has been completed helps build a bridge toward employee buy-in.

Describe how the components of the work system fit together and support strategy.

Today, organizations are relying more on the expertise and initiative of employees.

To encourage employees to pursue job outcomes that are in alignment with the organization's goals, managers should be sure to link rewards to performance.

Which of the following is the most likely outcome in connecting rewards to organizational performance?

What type of fit describes high-performance work systems that support the organization's goals and strategies?

Employee skills, knowledge, and abilities that are not equally available to all organizations are difficult to imitate.

The World of Human Resources Management

Strategy and Human Resources Planning

Equity and Diversity in Human Resources Management

Job Analysis, Employee Involvement, and Flexible Work Schedules

Expanding the Talent Pool: Recruitment and Careers

Employee Selection

Training and Development

Appraising and Improving Performance

Managing Compensation

Pay For Performance: Incentive Rewards

Employee Benefits

Safety and Health

Employee Rights and Discipline

The Dynamics of Labour Relations

International Human Resources Management

Filters

Exam 16: Creating High Performance Work Systems

External fit occurs when all of the elements of the work system complement and reinforce one another.

Regardless of the time available to implement a high-performance work system, which of the following helps keep everyone on track and prevents the system from bogging down?

Which of the following do high-performance work systems NOT seek to include in maximizing employee performance and well-being?

Once properly designed, implementation of high-performance work systems typically encounters few difficulties.

Which of the following types of fit describes high-performance work systems that complement and reinforce one another?

To be successful, high-performance work systems rely upon a culture that promotes egalitarianism.

Providing an inadequate communication system is the most common mistake that companies make during implementation of high-performance work systems.

HR managers typically own responsibility for the implementation of high-performance work systems.

Which of the following is most likely to occur when employees become more involved in their work within a high-performance work system?

Skill-based pay systems are particularly appropriate for organizations that hope to create flexibility.

In which of the following work environments are collaboration and teamwork encouraged and status and power differences diminished?

For investing in employee knowledge development, which of the following HR practices is NOT appropriate?

Most high-performance work systems focus their training efforts on ensuring that employees have the skills necessary to assume a greater degree of responsibility.

Involving union members only after the design process and implementation plan has been completed helps build a bridge toward employee buy-in.

Describe how the components of the work system fit together and support strategy.

Today, organizations are relying more on the expertise and initiative of employees.

To encourage employees to pursue job outcomes that are in alignment with the organization's goals, managers should be sure to link rewards to performance.

Which of the following is the most likely outcome in connecting rewards to organizational performance?

What type of fit describes high-performance work systems that support the organization's goals and strategies?

Employee skills, knowledge, and abilities that are not equally available to all organizations are difficult to imitate.

The World of Human Resources Management

Strategy and Human Resources Planning

Equity and Diversity in Human Resources Management

Job Analysis, Employee Involvement, and Flexible Work Schedules

Expanding the Talent Pool: Recruitment and Careers

Employee Selection

Training and Development

Appraising and Improving Performance

Managing Compensation

Pay For Performance: Incentive Rewards

Employee Benefits

Safety and Health

Employee Rights and Discipline

The Dynamics of Labour Relations

International Human Resources Management

Filters