Exam 16: Creating High Performance Work Systems

Which of the following sets of competencies should organizations develop in their employees to enhance the degree of rareness in employee skill and abilities?

To promote an egalitarian environment, organizations such as Monsanto have decided to pay all employees based on salary.

Which of the following compensation systems does NOT focus employee efforts on outcomes that are beneficial to both themselves and the organization as a whole?

All of the following benefits are realized by redesigning work around key business processes EXCEPT which one?

Which of the following is NOT a tangible symbol of commitment between labour and management?

High-performance work systems depend on the shift from touch labour to which of the following types of work?

Which of the following questions would be the LEAST likely to be asked during a process audit?

Which of the following statements captures the fundamental logic of high-performance work systems?

One of the best ways to communicate the business needs to employees is to show them the gap between today's current performance and capabilities and where the organization needs to be in the future to be successful.

High-performance work systems need to be periodically evaluated in terms of organizational priorities and initiatives.

Egalitarian work environments strive to clarify and strengthen status and power differences in order to increase collaboration and teamwork.

Which of the following would not support a high-performance work system in a small-sized organization?

Despite fewer layers of management and a greater reliance on team-based organizing, the role of managers and supervisors is not substantially different in an environment of high-performance work systems.

Even if employees are underutilized, organizations can still operate at full performance.

Employees who are given timely information about business plans, performance, and strategies, are more likely to make good suggestions for improving business.

Which of the following is NOT an added value of open, ongoing dialogue during change implementation?

Because of its complexity, skill-based pay is seldom used in high-performance work systems.

The philosophies, principles, and techniques that underlie high-performance work systems are also applicable to small and medium-sized organizations.

Training in high-performance work systems focuses on arranging workflow and business processes.

The principle of shared information is part of the implementation of a command and control organizational system.