Question 1

In order to address competitive challenges, all of the following employee concerns are important EXCEPT which one?

Accepted Answer

A)  developing high technologies and processes 
B)  recognizing employee rights 
C)  managing a diverse workforce 
D)  balancing work-family demands 
A)  developing high technologies and processes 
B)  recognizing employee rights 
C)  managing a diverse workforce 
D)  balancing work-family demands

Question 2

Changes in work-flow design should be combined with HR practices that encourage skill development and which of the following?

Accepted Answer

A)  team-based selection 
B)  downsizing 
C)  HRIS technologies 
D)  employee involvement 
A)  team-based selection 
B)  downsizing 
C)  HRIS technologies 
D)  employee involvement

Question 3

Communication systems should provide accurate information regarding all of the following EXCEPT which one?

Accepted Answer

A)  incipient problems and opportunities 
B)  unit and corporate operating results 
C)  employee background and personal data 
D)  business plans and goals 
A)  incipient problems and opportunities 
B)  unit and corporate operating results 
C)  employee background and personal data 
D)  business plans and goals

Question 4

Which of the following HR tools do Dave Ulrich and other professors advocate using to diagnose internal and external fit?

Accepted Answer

A)  HR Communication Plan 
B)  HR Strategic Performance Drivers 
C)  HR Scorecard 
D)  HR Plan for Workforce Deliverables 
A)  HR Communication Plan 
B)  HR Strategic Performance Drivers 
C)  HR Scorecard 
D)  HR Plan for Workforce Deliverables

Question 5

Which of the following is NOT a benefit that is realized by aligning employee rewards with performance?

Accepted Answer

A)  Employees will share the gains that result from any performance improvement. 
B)  Employees will perceive a greater degree of fairness. 
C)  Customers are more likely to be satisfied. 
D)  Employees will pursue outcomes that are beneficial only to them. 
A)  Employees will share the gains that result from any performance improvement. 
B)  Employees will perceive a greater degree of fairness. 
C)  Customers are more likely to be satisfied. 
D)  Employees will pursue outcomes that are beneficial only to them.

Question 6

In high-performance work systems, training efforts tend to primarily focus on all of the following EXCEPT which one?

Accepted Answer

A)  technical skills 
B)  interpersonal skills 
C)  problem-solving skills 
D)  time management skills 
A)  technical skills 
B)  interpersonal skills 
C)  problem-solving skills 
D)  time management skills

Question 7

Skills, knowledge, and abilities that are not equally available to all organizations are known as rare.

Accepted Answer

A) True 
 B)False

Question 8

In an environment of shared information, the richest communication occurs face-to-face.

Accepted Answer

A) True 
 B)False

Question 9

High-performance work systems depend on four things: shared information, knowledge development, performance-reward linkages, and hierarchy.

Accepted Answer

A) True 
 B)False

Question 10

In order for organizations to achieve a sustainable competitive advantage through people, they must develop competencies in their employees that are all of the following EXCEPT which one?

Accepted Answer

A)  difficult to imitate 
B)  generic 
C)  valuable 
D)  organized 
A)  difficult to imitate 
B)  generic 
C)  valuable 
D)  organized

Question 11

Which of the following features of high-performance work systems do small-sized employers tend to have difficulty with?

Accepted Answer

A)  fostering an egalitarian work culture 
B)  sharing information with employees 
C)  linking pay to performance 
D)  implementing the system 
A)  fostering an egalitarian work culture 
B)  sharing information with employees 
C)  linking pay to performance 
D)  implementing the system

Question 12

All of the following are results from using high-performance work systems EXCEPT which one?

Accepted Answer

A)  higher profitability 
B)  lower costs 
C)  lower employee involvement 
D)  higher employee productivity 
A)  higher profitability 
B)  lower costs 
C)  lower employee involvement 
D)  higher employee productivity

Question 13

Which of the following is one of the best ways to help employees see the need for change?

Accepted Answer

A)  show a gap between the present and future 
B)  promote roundtable discussions 
C)  communicate change through consultants 
D)  start progressive rumours 
A)  show a gap between the present and future 
B)  promote roundtable discussions 
C)  communicate change through consultants 
D)  start progressive rumours

Question 14

To achieve internal fit, organizations should use all of the following HR practices together EXCEPT which one?

Accepted Answer

A)  compensation 
B)  training and development 
C)  first-rate selection system 
D)  morale testing 
A)  compensation 
B)  training and development 
C)  first-rate selection system 
D)  morale testing

Question 15

In implementing high-performance work systems, successful companies rely on incremental changes to let employees get up to speed.

Accepted Answer

A) True 
 B)False

In order to address competitive challenges, all of the following employee concerns are important EXCEPT which one?

Changes in work-flow design should be combined with HR practices that encourage skill development and which of the following?

Communication systems should provide accurate information regarding all of the following EXCEPT which one?

Which of the following HR tools do Dave Ulrich and other professors advocate using to diagnose internal and external fit?

Which of the following is NOT a benefit that is realized by aligning employee rewards with performance?

In high-performance work systems, training efforts tend to primarily focus on all of the following EXCEPT which one?

Skills, knowledge, and abilities that are not equally available to all organizations are known as rare.

In an environment of shared information, the richest communication occurs face-to-face.

High-performance work systems depend on four things: shared information, knowledge development, performance-reward linkages, and hierarchy.

In order for organizations to achieve a sustainable competitive advantage through people, they must develop competencies in their employees that are all of the following EXCEPT which one?

Which of the following features of high-performance work systems do small-sized employers tend to have difficulty with?

All of the following are results from using high-performance work systems EXCEPT which one?

Which of the following is one of the best ways to help employees see the need for change?

To achieve internal fit, organizations should use all of the following HR practices together EXCEPT which one?

In implementing high-performance work systems, successful companies rely on incremental changes to let employees get up to speed.

The World of Human Resources Management

Strategy and Human Resources Planning

Equity and Diversity in Human Resources Management

Job Analysis, Employee Involvement, and Flexible Work Schedules

Expanding the Talent Pool: Recruitment and Careers

Employee Selection

Training and Development

Appraising and Improving Performance

Managing Compensation

Pay For Performance: Incentive Rewards

Employee Benefits

Safety and Health

Employee Rights and Discipline

The Dynamics of Labour Relations

International Human Resources Management

Filters

Exam 16: Creating High Performance Work Systems

In order to address competitive challenges, all of the following employee concerns are important EXCEPT which one?

Changes in work-flow design should be combined with HR practices that encourage skill development and which of the following?

Communication systems should provide accurate information regarding all of the following EXCEPT which one?

Which of the following HR tools do Dave Ulrich and other professors advocate using to diagnose internal and external fit?

Which of the following is NOT a benefit that is realized by aligning employee rewards with performance?

In high-performance work systems, training efforts tend to primarily focus on all of the following EXCEPT which one?

Skills, knowledge, and abilities that are not equally available to all organizations are known as rare.

In an environment of shared information, the richest communication occurs face-to-face.

High-performance work systems depend on four things: shared information, knowledge development, performance-reward linkages, and hierarchy.

In order for organizations to achieve a sustainable competitive advantage through people, they must develop competencies in their employees that are all of the following EXCEPT which one?

Which of the following features of high-performance work systems do small-sized employers tend to have difficulty with?

All of the following are results from using high-performance work systems EXCEPT which one?

Which of the following is one of the best ways to help employees see the need for change?

To achieve internal fit, organizations should use all of the following HR practices together EXCEPT which one?

In implementing high-performance work systems, successful companies rely on incremental changes to let employees get up to speed.

The World of Human Resources Management

Strategy and Human Resources Planning

Equity and Diversity in Human Resources Management

Job Analysis, Employee Involvement, and Flexible Work Schedules

Expanding the Talent Pool: Recruitment and Careers

Employee Selection

Training and Development

Appraising and Improving Performance

Managing Compensation

Pay For Performance: Incentive Rewards

Employee Benefits

Safety and Health

Employee Rights and Discipline

The Dynamics of Labour Relations

International Human Resources Management

Filters