Question 1

Which does not reduce defensiveness in conflict situations?

Accepted Answer

A)  Neutral descriptions of the situation 
B)  A problem orientation 
C)  Minimization of differences 
D)  A changing of the subject to provide a time-out 
A)  Neutral descriptions of the situation 
B)  A problem orientation 
C)  Minimization of differences 
D)  A changing of the subject to provide a time-out

Question 2

Reardon says that, when negotiating, we should:

Accepted Answer

A)  Work to give as much as we can 
B)  Have a planned script to help maintain our focus 
C)  Work toward rapid closure to prevent escalation 
D)  Think ahead several moves, anticipating what the opponent will say and do 
A)  Work to give as much as we can 
B)  Have a planned script to help maintain our focus 
C)  Work toward rapid closure to prevent escalation 
D)  Think ahead several moves, anticipating what the opponent will say and do

Question 3

Being "context-sensitive" involves adjusting strategies as the negotiations proceed over time.

Accepted Answer

A) True 
 B)False

Question 4

Often, the size and severity of a conflict can be reframed to make it easier to deal with.

Accepted Answer

A) True 
 B)False

Question 5

BATNA involves having a back-up goal in negotiations.

Accepted Answer

A) True 
 B)False

Question 6

Conditional questions should be employed early on in the negotiation process.

Accepted Answer

A) True 
 B)False

Question 7

Why is conflict paradoxical? Explain this concept and provide examples.

Accepted Answer

Conflict is paradoxical because it invol

Question 8

"Focused interactions" are:

Accepted Answer

A)  Established so that certain actions become required, others prohibited, and others irrelevant 
B)  Similar in style and form to the concept of pre-persuasion 
C)  Employed so that framing is not left to chance 
D)  All of the above 
A)  Established so that certain actions become required, others prohibited, and others irrelevant 
B)  Similar in style and form to the concept of pre-persuasion 
C)  Employed so that framing is not left to chance 
D)  All of the above

Question 9

The Public Conversations Project:

Accepted Answer

A)  Set out to provide a controlled but supportive setting for a persuasion dialogue 
B)  Brought pro-life and pro-choice adversaries together 
C)  Sought to soften attitudes held on controversial issues 
D)  All of the above 
A)  Set out to provide a controlled but supportive setting for a persuasion dialogue 
B)  Brought pro-life and pro-choice adversaries together 
C)  Sought to soften attitudes held on controversial issues 
D)  All of the above

Question 10

Which is not a principle to consider if you are seeking productive conflict?

Accepted Answer

A)  Why to fight 
B)  What to fight 
C)  When to fight 
D)  Whether to fight 
E)  All of the above 
A)  Why to fight 
B)  What to fight 
C)  When to fight 
D)  Whether to fight 
E)  All of the above

Which does not reduce defensiveness in conflict situations?

Reardon says that, when negotiating, we should:

Being "context-sensitive" involves adjusting strategies as the negotiations proceed over time.

Often, the size and severity of a conflict can be reframed to make it easier to deal with.

BATNA involves having a back-up goal in negotiations.

Conditional questions should be employed early on in the negotiation process.

Why is conflict paradoxical? Explain this concept and provide examples.

"Focused interactions" are:

The Public Conversations Project:

Which is not a principle to consider if you are seeking productive conflict?

The Study of Persuasion

The Psychology of Persuasion: Basic Concepts and Principles

Persuasion Broadly Considered

Coactive Persuasion

Resources of Communication

Framing and Reframing

Cognitive Shorthands

Reasoning and Evidence

Going Public: Delivering a Presentation That Persuades

Planning Campaigns

Staging Political Campaigns

Analyzing Product Advertising

Leading Social Movements

More About Ethics

Filters

Exam 13: Talking Through Differences: Persuasion in Social Conflicts

Which does not reduce defensiveness in conflict situations?

Reardon says that, when negotiating, we should:

Being "context-sensitive" involves adjusting strategies as the negotiations proceed over time.

Often, the size and severity of a conflict can be reframed to make it easier to deal with.

BATNA involves having a back-up goal in negotiations.

Conditional questions should be employed early on in the negotiation process.

Why is conflict paradoxical? Explain this concept and provide examples.

"Focused interactions" are:

The Public Conversations Project:

Which is not a principle to consider if you are seeking productive conflict?

The Study of Persuasion

The Psychology of Persuasion: Basic Concepts and Principles

Persuasion Broadly Considered

Coactive Persuasion

Resources of Communication

Framing and Reframing

Cognitive Shorthands

Reasoning and Evidence

Going Public: Delivering a Presentation That Persuades

Planning Campaigns

Staging Political Campaigns

Analyzing Product Advertising

Leading Social Movements

More About Ethics

Filters