Question 1

Focused interaction is similar to pre-persuasion.

Accepted Answer

A) True 
 B)False  True

Question 2

A "problem orientation" increases defensiveness.

Accepted Answer

A) True 
 B)False  False

Question 3

Ethics in negotiations:

Accepted Answer

A)  Should be defined somewhat loosely 
B)  Should be defined quite precisely 
C)  Should be defined as absolutely as possible 
D)  Should be defined philosophically 
A)  Should be defined somewhat loosely 
B)  Should be defined quite precisely 
C)  Should be defined as absolutely as possible 
D)  Should be defined philosophically A

Question 4

Social conflicts closely resemble communication breakdowns.

Accepted Answer

A) True 
 B)False

Question 5

Symmetrical conflicts occur between:

Accepted Answer

A)  Rank and file members of the system 
B)  Bosses and workers 
C)  Parents and children 
D)  None of the above 
A)  Rank and file members of the system 
B)  Bosses and workers 
C)  Parents and children 
D)  None of the above

Question 6

Leading a persuasion dialogue, one can help opponents in the abortion debate find a way to communicate.

Accepted Answer

A) True 
 B)False

Question 7

List and discuss Deutsch's elements of recurrent patterns of destructive conflict, and contrast those with his description of productive conflict.

Accepted Answer

Deutsch's elements of recurrent patterns

Question 8

With productive conflict, people take care to avoid premature agreement.

Accepted Answer

A) True 
 B)False

Question 9

Deciding "what to fight" is a cardinal rule for productive conflict.

Accepted Answer

A) True 
 B)False

Question 10

What are the four cardinal rules of self-management in conflict situations, according to Cynthia Shar? List and explain them.

Accepted Answer

The four cardinal rules of self-manageme

Question 11

Actor-oriented individuals see conflict as necessary, natural, and inevitable.

Accepted Answer

A) True 
 B)False

Question 12

When a buyer and a seller disagree about the market value of a house, they have a "social conflict".

Accepted Answer

A) True 
 B)False

Question 13

Social conflicts:

Accepted Answer

A)  Contain incompatible interests 
B)  Resemble closely semantic confusions 
C)  Differ from labor disputes 
D)  All of the above 
A)  Contain incompatible interests 
B)  Resemble closely semantic confusions 
C)  Differ from labor disputes 
D)  All of the above

Question 14

What is a persuasion dialogue? Describe and explain its components, and provide an example.

Accepted Answer

Persuasion dialogue is a form of communi

Question 15

Kathleen Reardon writes primarily about the impact of destructive conflict.

Accepted Answer

A) True 
 B)False

Question 16

Real-life conflicts contain paradoxical features.

Accepted Answer

A) True 
 B)False

Question 17

An individual with an actor orientation would most likely:

Accepted Answer

A)  Downplay the need for conflict 
B)  Ignore conflict 
C)  Label conflicts as misunderstandings 
D)  Embrace conflict as necessary 
A)  Downplay the need for conflict 
B)  Ignore conflict 
C)  Label conflicts as misunderstandings 
D)  Embrace conflict as necessary

Question 18

Persuasion dialogue is:

Accepted Answer

A)  Monologic 
B)  Not about winning 
C)  About winning 
D)  A and B 
A)  Monologic 
B)  Not about winning 
C)  About winning 
D)  A and B

Question 19

Discuss "power" as applied to social conflicts. What forms does it take? How does it impact conflict? How should it be used appropriately in negotiation situations?

Accepted Answer

Power in social conflicts can take many

Question 20

Asymmetrical conflict involves persons or groups with relatively equal power.

Accepted Answer

A) True 
 B)False

Focused interaction is similar to pre-persuasion.

A "problem orientation" increases defensiveness.

Ethics in negotiations:

Social conflicts closely resemble communication breakdowns.

Symmetrical conflicts occur between:

Leading a persuasion dialogue, one can help opponents in the abortion debate find a way to communicate.

List and discuss Deutsch's elements of recurrent patterns of destructive conflict, and contrast those with his description of productive conflict.

With productive conflict, people take care to avoid premature agreement.

Deciding "what to fight" is a cardinal rule for productive conflict.

What are the four cardinal rules of self-management in conflict situations, according to Cynthia Shar? List and explain them.

Actor-oriented individuals see conflict as necessary, natural, and inevitable.

When a buyer and a seller disagree about the market value of a house, they have a "social conflict".

Social conflicts:

What is a persuasion dialogue? Describe and explain its components, and provide an example.

Kathleen Reardon writes primarily about the impact of destructive conflict.

Real-life conflicts contain paradoxical features.

An individual with an actor orientation would most likely:

Persuasion dialogue is:

Discuss "power" as applied to social conflicts. What forms does it take? How does it impact conflict? How should it be used appropriately in negotiation situations?

Asymmetrical conflict involves persons or groups with relatively equal power.

The Study of Persuasion

The Psychology of Persuasion: Basic Concepts and Principles

Persuasion Broadly Considered

Coactive Persuasion

Resources of Communication

Framing and Reframing

Cognitive Shorthands

Reasoning and Evidence

Going Public: Delivering a Presentation That Persuades

Planning Campaigns

Staging Political Campaigns

Analyzing Product Advertising

Leading Social Movements

More About Ethics

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Exam 13: Talking Through Differences: Persuasion in Social Conflicts

Focused interaction is similar to pre-persuasion.

A "problem orientation" increases defensiveness.

Ethics in negotiations:

Social conflicts closely resemble communication breakdowns.

Symmetrical conflicts occur between:

Leading a persuasion dialogue, one can help opponents in the abortion debate find a way to communicate.

List and discuss Deutsch's elements of recurrent patterns of destructive conflict, and contrast those with his description of productive conflict.

With productive conflict, people take care to avoid premature agreement.

Deciding "what to fight" is a cardinal rule for productive conflict.

What are the four cardinal rules of self-management in conflict situations, according to Cynthia Shar? List and explain them.

Actor-oriented individuals see conflict as necessary, natural, and inevitable.

When a buyer and a seller disagree about the market value of a house, they have a "social conflict".

Social conflicts:

What is a persuasion dialogue? Describe and explain its components, and provide an example.

Kathleen Reardon writes primarily about the impact of destructive conflict.

Real-life conflicts contain paradoxical features.

An individual with an actor orientation would most likely:

Persuasion dialogue is:

Discuss "power" as applied to social conflicts. What forms does it take? How does it impact conflict? How should it be used appropriately in negotiation situations?

Asymmetrical conflict involves persons or groups with relatively equal power.

The Study of Persuasion

The Psychology of Persuasion: Basic Concepts and Principles

Persuasion Broadly Considered

Coactive Persuasion

Resources of Communication

Framing and Reframing

Cognitive Shorthands

Reasoning and Evidence

Going Public: Delivering a Presentation That Persuades

Planning Campaigns

Staging Political Campaigns

Analyzing Product Advertising

Leading Social Movements

More About Ethics

Filters