Question 1

Which of the following applications can be used to obtain additional sales from existing customers?

Accepted Answer

A)  customer-management applications 
B)  product-management applications 
C)  brand-management applications 
D)  inventory applications 
A)  customer-management applications 
B)  product-management applications 
C)  brand-management applications 
D)  inventory applications A

Question 2

Just-in-time (JIT)inventory policy is adopted by companies that view inventories as assets.

Accepted Answer

A) True 
 B)False  False

Question 3

The cost accounting module of accounting application ________.

Accepted Answer

A)  determines, for internal users, how much it costs the company to provide specific products or services 
B)  keeps records and reports financial results to investors, creditors, and other external users 
C)  assists management in quantifying goals for revenues and expenses; tracks progress toward meeting those goals 
D)  manages retained earnings, dividends payments, and long-term financing (equity offerings and borrowing) 
A)  determines, for internal users, how much it costs the company to provide specific products or services 
B)  keeps records and reports financial results to investors, creditors, and other external users 
C)  assists management in quantifying goals for revenues and expenses; tracks progress toward meeting those goals 
D)  manages retained earnings, dividends payments, and long-term financing (equity offerings and borrowing) A

Question 4

Which of the following includes the planning of materials,personnel,and machinery used in the manufacturing process?

Accepted Answer

A)  materials requirement planning 
B)  materials resource planning 
C)  master production schedule 
D)  manufacturing resource planning 
A)  materials requirement planning 
B)  materials resource planning 
C)  master production schedule 
D)  manufacturing resource planning

Question 5

________ is an application that plans the need for materials and inventories of materials used in the manufacturing process.

Accepted Answer

A)  Enterprise resource planning 
B)  Facilities requirement planning 
C)  Materials requirements planning 
D)  Materials delivery planning 
A)  Enterprise resource planning 
B)  Facilities requirement planning 
C)  Materials requirements planning 
D)  Materials delivery planning

Question 6

Managing customers is not a function of sales process applications.

Accepted Answer

A) True 
 B)False

Question 7

The sales lead-tracking business process is an example of functional business processes.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following is a function of sales applications?

Accepted Answer

A)  managing the customers 
B)  managing retained earnings 
C)  verifying customer credit 
D)  validating payment methods 
A)  managing the customers 
B)  managing retained earnings 
C)  verifying customer credit 
D)  validating payment methods

Question 9

The most common functional applications in marketing are product and brand management applications.

Accepted Answer

A) True 
 B)False

Question 10

What are the major functions of accounting applications?

Accepted Answer

Typical accounting applications are trea

Question 11

Order entry and order management are associated with manufacturing applications.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following is referred to as MRP II?

Accepted Answer

A)  manufacturing resource planning 
B)  materials requirements planning 
C)  materials resource planning 
D)  manufacturing requirements planning 
A)  manufacturing resource planning 
B)  materials requirements planning 
C)  materials resource planning 
D)  manufacturing requirements planning

Question 13

Operations applications are particularly prominent for non-manufacturers such as wholesalers and retailers.

Accepted Answer

A) True 
 B)False

Question 14

Materials requirements planning is referred to as MRP II.

Accepted Answer

A) True 
 B)False

Question 15

All companies view inventories primarily as assets.

Accepted Answer

A) True 
 B)False

Question 16

Master production schedule (MPS)is an example of the pull manufacturing process.

Accepted Answer

A) True 
 B)False

Question 17

What are functional processes and functional applications?

Accepted Answer

Functional processes are business proces

Question 18

Accounts receivable includes not just recording the receivables and the payments against receivables,but also the features to reconcile payments against purchases.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following is a function of the order entry module of operations application?

Accepted Answer

A)  tracking order through fulfillment 
B)  recording payment method 
C)  controlling inventory 
D)  informing customers of order status. 
A)  tracking order through fulfillment 
B)  recording payment method 
C)  controlling inventory 
D)  informing customers of order status.

Question 20

A computer program that supports or automates the major activities in a functional process is referred to as ________.

Accepted Answer

A)  functional application 
B)  application software 
C)  departmental application 
D)  divisional software 
A)  functional application 
B)  application software 
C)  departmental application 
D)  divisional software

Exam 23: Functional Processes, Applications, and Systems

Which of the following applications can be used to obtain additional sales from existing customers?

Just-in-time (JIT)inventory policy is adopted by companies that view inventories as assets.

The cost accounting module of accounting application ________.

Which of the following includes the planning of materials,personnel,and machinery used in the manufacturing process?

________ is an application that plans the need for materials and inventories of materials used in the manufacturing process.

Managing customers is not a function of sales process applications.

The sales lead-tracking business process is an example of functional business processes.

Which of the following is a function of sales applications?

The most common functional applications in marketing are product and brand management applications.

What are the major functions of accounting applications?

Order entry and order management are associated with manufacturing applications.

Which of the following is referred to as MRP II?

Operations applications are particularly prominent for non-manufacturers such as wholesalers and retailers.

Materials requirements planning is referred to as MRP II.

All companies view inventories primarily as assets.

Master production schedule (MPS)is an example of the pull manufacturing process.

What are functional processes and functional applications?

Accounts receivable includes not just recording the receivables and the payments against receivables,but also the features to reconcile payments against purchases.

Which of the following is a function of the order entry module of operations application?

A computer program that supports or automates the major activities in a functional process is referred to as ________.

The Importance of MIS

Business Processes, Information, and Information Systems

Organizational Strategy, Information Systems, and Competitive Advantage

Hardware and Software

Database Processing

Data Communications

Business Process Management

E-Commerce, Web 2.0, and Social Networking

Business Intelligence and Information Systems for Decision Making

Information Systems Development

Information Systems Management

Information Security Management

Improving Your Collaboration Skills

Using Collaboration Information Systems

Information Systems and Decision Making

Knowledge Management and Expert Systems

Introduction to Microsoft Excel

Preparing a Computer Budget Using Excel

Database Design

Using Microsoft Access 2010

Using Excel and Access Together

Remote, Nomadic, and Mobile Systems

Enterprise Resource Planning (ERP)Systems

Supply Chain Management

Processing Social Capital: Facebook, Twitter, and User-Generated Content (UGC)

Database Marketing

Reporting Systems and OLAP

Geographic Information Systems

Business Process Management

Systems Development Project Management

Outsourcing

International MIS

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