Question 1

As an effective factor of collaboration,________ systems track and report changes made in data.

Accepted Answer

A)  feedback 
B)  communication 
C)  workflow control 
D)  content management. 
A)  feedback 
B)  communication 
C)  workflow control 
D)  content management. D

Question 2

A team leader who expects and welcomes conflict can reduce collaboration within a team.

Accepted Answer

A) True 
 B)False  False

Question 3

A workflow is a schedule that provides time limits for each task without specifying an order of performing them.

Accepted Answer

A) True 
 B)False  False

Question 4

According to Katzenbach and Smith,a team should have ________.

Accepted Answer

A)  a large number of people who are mutually accountable 
B)  people with complementary skills 
C)  an equal number of managers and workers 
D)  people with individual excellence in a common field 
A)  a large number of people who are mutually accountable 
B)  people with complementary skills 
C)  an equal number of managers and workers 
D)  people with individual excellence in a common field

Question 5

Which of the following is true about conflicts in a collaborative environment?

Accepted Answer

A)  Collaborative work is possible only in the absence of conflicts. 
B)  A team formed of rational people will not have conflicts. 
C)  Personal criticism of a team member is a method of productive conflict. 
D)  Unwillingness to engage in conflicts will lead to failure. 
A)  Collaborative work is possible only in the absence of conflicts. 
B)  A team formed of rational people will not have conflicts. 
C)  Personal criticism of a team member is a method of productive conflict. 
D)  Unwillingness to engage in conflicts will lead to failure.

Question 6

What is the importance of having a good content management system?

Accepted Answer

When multiple users are contributing and

Question 7

The process or procedure by which content is created,edited,used,and disposed of is referred to as ________.

Accepted Answer

A)  content analysis 
B)  content management 
C)  workflow 
D)  work control 
A)  content analysis 
B)  content management 
C)  workflow 
D)  work control

Question 8

The critical collaboration drivers are ________.

Accepted Answer

A)  conflicts, feedback, and content management 
B)  communication, iterations, and conflicts 
C)  communication, content management, and workflow control 
D)  communication, conflict, and feedback 
A)  conflicts, feedback, and content management 
B)  communication, iterations, and conflicts 
C)  communication, content management, and workflow control 
D)  communication, conflict, and feedback

Question 9

The team members' formative environments influence their ability to collaborate.

Accepted Answer

A) True 
 B)False

Question 10

When multiple users contribute to and change documents in a common database,one user's work might interfere with another's.Also,it is important to know who made what changes,when,and why.Which of the following is the best solution for these problems?

Accepted Answer

A)  advanced communication systems 
B)  content management systems 
C)  workflow control systems 
D)  feedback systems 
A)  advanced communication systems 
B)  content management systems 
C)  workflow control systems 
D)  feedback systems

Question 11

Describe the role of workflow control in achieving collaboration.

Accepted Answer

Workflow control is one of the key drive

Question 12

Which of the following is true about communication as a critical collaboration driver?

Accepted Answer

A)  The quality of a product is bound to deteriorate when group members criticize each others' work. 
B)  The product of team effort can improve only when group members can criticize each others' work. 
C)  Communication systems track and report changes made in data. 
D)  Communication is not an effective driver for ad hoc workgroups. 
A)  The quality of a product is bound to deteriorate when group members criticize each others' work. 
B)  The product of team effort can improve only when group members can criticize each others' work. 
C)  Communication systems track and report changes made in data. 
D)  Communication is not an effective driver for ad hoc workgroups.

Question 13

Which of the following attributes is the best indicator of a good collaborator?

Accepted Answer

A)  excellent presentation skills 
B)  many years of industry experience 
C)  ability to be well organized and neat 
D)  ability to voice unpopular views 
A)  excellent presentation skills 
B)  many years of industry experience 
C)  ability to be well organized and neat 
D)  ability to voice unpopular views

Question 14

Collaboration takes place when two or more people ________.

Accepted Answer

A)  cooperate with each other to integrate individual efforts 
B)  communicate their views about a subject 
C)  work together to achieve a common goal 
D)  coordinate to accomplish their individual tasks on time 
A)  cooperate with each other to integrate individual efforts 
B)  communicate their views about a subject 
C)  work together to achieve a common goal 
D)  coordinate to accomplish their individual tasks on time

Question 15

Personal attacks are a part of feedback in a successful team and should be encouraged.

Accepted Answer

A) True 
 B)False

Question 16

Collaboration always involves feedback and iteration.

Accepted Answer

A) True 
 B)False

Question 17

Collaboration is a process that takes place at the end of a project.

Accepted Answer

A) True 
 B)False

Question 18

The three collaboration drivers have equal importance for all types of collaborations.

Accepted Answer

A) True 
 B)False

Question 19

Collaboration occurs when two or more people communicate with each other.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following is a necessary element for good collaboration?

Accepted Answer

A)  communication 
B)  conflict 
C)  consensus 
D)  compatibility 
A)  communication 
B)  conflict 
C)  consensus 
D)  compatibility

Exam 13: Improving Your Collaboration Skills

As an effective factor of collaboration,________ systems track and report changes made in data.

A team leader who expects and welcomes conflict can reduce collaboration within a team.

A workflow is a schedule that provides time limits for each task without specifying an order of performing them.

According to Katzenbach and Smith,a team should have ________.

Which of the following is true about conflicts in a collaborative environment?

What is the importance of having a good content management system?

The process or procedure by which content is created,edited,used,and disposed of is referred to as ________.

The critical collaboration drivers are ________.

The team members' formative environments influence their ability to collaborate.

When multiple users contribute to and change documents in a common database,one user's work might interfere with another's.Also,it is important to know who made what changes,when,and why.Which of the following is the best solution for these problems?

Describe the role of workflow control in achieving collaboration.

Which of the following is true about communication as a critical collaboration driver?

Which of the following attributes is the best indicator of a good collaborator?

Collaboration takes place when two or more people ________.

Personal attacks are a part of feedback in a successful team and should be encouraged.

Collaboration always involves feedback and iteration.

Collaboration is a process that takes place at the end of a project.

The three collaboration drivers have equal importance for all types of collaborations.

Collaboration occurs when two or more people communicate with each other.

Which of the following is a necessary element for good collaboration?

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Introduction to Microsoft Excel

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