Question 1

Which of the following is true for structured and unstructured decisions in an organization?

Accepted Answer

A)  A structured decision is one for which there is an accepted method for making the decision within the organization. 
B)  A structured decision is a decision made when the nature of the underlying problem is predictable and logical. 
C)  The method for making a structured decision varies from person to person within the organization; it is neither standardized nor broadly accepted. 
D)  An unclear or imprecise problem will require an unstructured decision-making process. 
A)  A structured decision is one for which there is an accepted method for making the decision within the organization. 
B)  A structured decision is a decision made when the nature of the underlying problem is predictable and logical. 
C)  The method for making a structured decision varies from person to person within the organization; it is neither standardized nor broadly accepted. 
D)  An unclear or imprecise problem will require an unstructured decision-making process. A

Question 2

________ information systems are those in which humans do most of the work.

Accepted Answer

A)  Automated 
B)  Programmed 
C)  Idiosyncratic 
D)  Augmentation 
A)  Automated 
B)  Programmed 
C)  Idiosyncratic 
D)  Augmentation D

Question 3

The review step in the decision-making process may lead to another decision and another iteration through the decision process.

Accepted Answer

A) True 
 B)False  True

Question 4

Unstructured decisions are supported by augmentation information systems,and they are generally applied at the managerial and strategic levels.

Accepted Answer

A) True 
 B)False

Question 5

What is the difference between structured and unstructured decisions? Give examples for each.

Accepted Answer

There are two decision processes: struct

Question 6

Which of the following steps follows the choice step in the decision-making process?

Accepted Answer

A)  intelligence gathering 
B)  alternatives formulation 
C)  evaluation of results 
D)  implementation 
A)  intelligence gathering 
B)  alternatives formulation 
C)  evaluation of results 
D)  implementation

Question 7

Structured decisions are usually supported by ________ information systems.

Accepted Answer

A)  complementary 
B)  idiosyncratic 
C)  automated 
D)  augmented 
A)  complementary 
B)  idiosyncratic 
C)  automated 
D)  augmented

Question 8

What is the difference between automated and augmentation information systems? How are these systems related to the decision-making processes?

Accepted Answer

Automated information systems are those

Question 9

Strategic decisions are supported by executive information systems.

Accepted Answer

A) True 
 B)False

Question 10

Decisions concerned with day-to-day activities are termed ________.

Accepted Answer

A)  operational decisions 
B)  managerial decisions 
C)  unstructured decisions 
D)  strategic decisions 
A)  operational decisions 
B)  managerial decisions 
C)  unstructured decisions 
D)  strategic decisions

Question 11

Information systems that support managerial decision-making are called transaction processing systems.

Accepted Answer

A) True 
 B)False

Question 12

A formula for computing the reorder quantity of an item in inventory is an example of a structured decision process.

Accepted Answer

A) True 
 B)False

Question 13

During the ________ phase,decision-makers use query and reporting systems as well as other types of data analysis applications to obtain relevant data.

Accepted Answer

A)  implementation 
B)  intelligence gathering 
C)  alternatives formulation 
D)  choice 
A)  implementation 
B)  intelligence gathering 
C)  alternatives formulation 
D)  choice

Question 14

________ are designed to support strategic decision-making.

Accepted Answer

A)  Knowledge management systems 
B)  Management information systems 
C)  Transaction processing information systems 
D)  Executive information systems 
A)  Knowledge management systems 
B)  Management information systems 
C)  Transaction processing information systems 
D)  Executive information systems

Question 15

Augmentation information systems are those in which humans start the software and use the results,but hardware and software do most of the work.

Accepted Answer

A) True 
 B)False

Question 16

In organizations,decisions occur at three levels: operational,managerial,and strategic.

Accepted Answer

A) True 
 B)False

Question 17

The ________ step in the decision-making process involves evaluating the results of a decision and repeating the process to correct flaws.

Accepted Answer

A)  review 
B)  choice 
C)  implementation 
D)  alternatives formulation 
A)  review 
B)  choice 
C)  implementation 
D)  alternatives formulation

Question 18

Data analysis applications can be used in the intelligence gathering phase of the decision-making process.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following is an example of an unstructured decision?

Accepted Answer

A)  predicting the future direction of the economy 
B)  calculating performance-based incentives for employees 
C)  determining inventory level using SCM software 
D)  computing reorder levels using algorithms 
A)  predicting the future direction of the economy 
B)  calculating performance-based incentives for employees 
C)  determining inventory level using SCM software 
D)  computing reorder levels using algorithms

Question 20

Operational decisions concern day-to-day activities in an organization.

Accepted Answer

A) True 
 B)False

Exam 15: Information Systems and Decision Making

Which of the following is true for structured and unstructured decisions in an organization?

________ information systems are those in which humans do most of the work.

The review step in the decision-making process may lead to another decision and another iteration through the decision process.

Unstructured decisions are supported by augmentation information systems,and they are generally applied at the managerial and strategic levels.

What is the difference between structured and unstructured decisions? Give examples for each.

Which of the following steps follows the choice step in the decision-making process?

Structured decisions are usually supported by ________ information systems.

What is the difference between automated and augmentation information systems? How are these systems related to the decision-making processes?

Strategic decisions are supported by executive information systems.

Decisions concerned with day-to-day activities are termed ________.

Information systems that support managerial decision-making are called transaction processing systems.

A formula for computing the reorder quantity of an item in inventory is an example of a structured decision process.

During the ________ phase,decision-makers use query and reporting systems as well as other types of data analysis applications to obtain relevant data.

________ are designed to support strategic decision-making.

Augmentation information systems are those in which humans start the software and use the results,but hardware and software do most of the work.

In organizations,decisions occur at three levels: operational,managerial,and strategic.

The ________ step in the decision-making process involves evaluating the results of a decision and repeating the process to correct flaws.

Data analysis applications can be used in the intelligence gathering phase of the decision-making process.

Which of the following is an example of an unstructured decision?

Operational decisions concern day-to-day activities in an organization.

The Importance of MIS

Business Processes, Information, and Information Systems

Organizational Strategy, Information Systems, and Competitive Advantage

Hardware and Software

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Data Communications

Business Process Management

E-Commerce, Web 2.0, and Social Networking

Business Intelligence and Information Systems for Decision Making

Information Systems Development

Information Systems Management

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Improving Your Collaboration Skills

Using Collaboration Information Systems

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Introduction to Microsoft Excel

Preparing a Computer Budget Using Excel

Database Design

Using Microsoft Access 2010

Using Excel and Access Together

Remote, Nomadic, and Mobile Systems

Functional Processes, Applications, and Systems

Enterprise Resource Planning (ERP)Systems

Supply Chain Management

Processing Social Capital: Facebook, Twitter, and User-Generated Content (UGC)

Database Marketing

Reporting Systems and OLAP

Geographic Information Systems

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