Exam 4: Combating Evil

More and more academics are studying the link between spiritual values and practices and organizational performance.

Which "face of evil" focuses on the power of situational factors to produce evildoing?

______ is kindness toward others, desire to promote the happiness, and prosperity of employees.

In evil as ______, individuals are consumed with keeping up appearances.

______ refers to the fact that workers typically are motivated by more than material rewards.

A number of scholars argue that we become good or evil through a series of small, incremental decisions.

Is forgiveness "one of a leader's most powerful weapons in the fight against evil?" Why or why not?

In the 5-R model for evaluating the apologies of others, list each category and describe each.

The first phase of the four-stage model of forgiveness is ______, a victim may initially deny that a problem exists.

With ______, the person takes concrete steps to aid the victim.

Religion and spirituality are interchangeable terms.

Name and briefly describe the common spiritual practices that help leaders become more ethical and effective.

______ is likely to continue when others fail to intervene to stop it.

According to Ashmos and Duchon, the ______ refers to the fact that employees have spiritual needs.

Use the values described in the chapter to evaluate the spiritual health of your organization.

The fourth and final phase of the four-stage model of forgiveness, ______, describes the outcomes of forgiving.

Which spiritual discipline would be most useful to you as a leader? Describe how you could use this practice to further your development as a leader.

In the four strands that explain how warring groups can bind together, ______ means to reject revenge in favor of restraint.

In the ______ stage of forgiveness, the forgiver recognizes the high price he or she is paying for dwelling on the injury.

Identify the possible dangers of workplace spirituality.