Exam 7: Group Dynamics and Teams

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Javier seeks to enhance his employees' sense that they are a group who are bonded together. If you were hired to consult with him on how to do this, which of the following recommendations would you most likely to put forward?

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B

Jim is a manager and as such he records information about the amount of weekly sales and cost per unit and mediates employee conflicts. These actions are a part of his _______________.

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D

The professor grades and returns assignments and scores on exams and/or quizzes in a timely manner. The professor answers questions or provides clarification about course content and policies in class and during office hours. The professor is available to provide assistance with questions about completing an assignment. These examples represent _______________.

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D

Which of the following is a manifestation of in-group bias?

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What theory asserts that group members seek to distinguish themselves from other groups in a positive manner as a means for increasing the positive feelings they have about themselves and the groups to which they belong?

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Explain what conditions are necessary for a group to exist.

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Groups and teams are similar in that both involve _______________.

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George, Helen, Raoul, and Mercedes have all decided to join a co-ed softball team and participate in a summer league with other members from their subdivision. This is most similar to which of the following groups mentioned in Chapter 7?

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When team members are uncomfortable with the production process and its members are satisfied with the team's services or products, what type of team relationship exists?

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Currently, the members of sales and marketing subcommittee of James Family Grocers has created a set of policies that allow for harmonious interpersonal relations and mechanisms for resolving conflict to allow the subcommittee's work to get accomplished. According to Tuckman, what stage of group development characterizes the subcommittee?

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DIY Homeworks has recently shifted to an organizational structure that emphasizes teamwork. This shift means that employees receive the same training or have the same demands as previously. If DIY Homeworks hopes for this change to be most effective, what is one necessary requirement for its employees?

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Demonstrate how in-group bias influences group or team members' behaviors and thinking.

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Identify several benefits of group entitativity.

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Jaime is part of a group where the members have spent the past 6 meetings over the course of a month attempting to resolve key differences between four subgroups about the purpose, goals, and leadership of the group. Tuckman's research would suggest the group is at what stage?

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Martina wants her teams to be effective and believe that it has the capacity to perform its tasks and reach its goals. To allow this, she has created situations where the team members share information and interact in other ways to accomplish team goals. Martina is attempting to build the group's _______________.

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Discuss the challenges to teamwork that may exist in an organization and formulate a plan to avoiding or overcoming one of those problems.

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Organizations frequently create groups to accomplish specific tasks or objectives, such as a search committee for hiring a new chief financial officer. This is an example of a/an _______________.

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According to Tuckman, the initial stage of group development is _______________.

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The sales department takes every opportunity to remind the marketing and product development departments of their successes and the sales persons believe that they are the hardest working group in the company. What concept describes what is occurring in this example?

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