Question 1

Describe how a manager might use Maslow's Need Hierarchy to motivate his or her employees.

Accepted Answer

The manager would determine what level of needs are currently needing to be met. These could range from the lowest level needs dealing with pay and fringe benefits to more socially oriented rewards dealing with friendly supervision or social recognition up to the highest order needs dealing with a challenging job or opportunities for creativity.

Question 2

What is one recommendation for avoiding procrastination?

Accepted Answer

A)  accept only extrinsic motivation to guide your academic and work life 
B)  gathering all necessary information and supplies before starting on a project 
C)  seeking out information about yourself and your performance 
D)  waiting for the feelings of a productive mood to spur one into action 
A)  accept only extrinsic motivation to guide your academic and work life 
B)  gathering all necessary information and supplies before starting on a project 
C)  seeking out information about yourself and your performance 
D)  waiting for the feelings of a productive mood to spur one into action C

Question 3

Tonya is a manager who believes is offering social recognition to her subordinates and encourages customers to provide direct feedback to her employees about the quality of their service and work. Tonya is focused on motivating people at what level of Maslow's hierarchy?

Accepted Answer

A)  safety 
B)  self-actualization 
C)  self-esteem 
D)  social 
A)  safety 
B)  self-actualization 
C)  self-esteem 
D)  social C

Question 4

What is a solution/are some solutions to enhancing motivation in a workplace setting?

Accepted Answer

The authors identify three distinct but

Question 5

James is typically an above average performer on task that require him to display and use his physical strength. However, once he is put to work on a task with other members, he often fails to work as hard as he can and would if he were doing the task alone. James is displaying _______________.

Accepted Answer

A)  groupthink 
B)  learned industriousness 
C)  Pygmalion effect 
D)  social loafing 
A)  groupthink 
B)  learned industriousness 
C)  Pygmalion effect 
D)  social loafing

Question 6

Group projects often lead to students experiencing the effects of social loafing. Which of the following is a step they could take to reduce the likelihood that a group member engaged in social loafing?

Accepted Answer

A)  allow everyone to choose and work individually on what interested them most and report back to the group one or two days before the project due date 
B)  create specific assignments for each group member to complete before the next meeting and provide any clarification needed before leaving the current meeting 
C)  increase creativity by allow each member to conceptualize what the final product will look like without limiting these perceptions by sharing this information with fellow group members 
D)  require each group member to e-mail all the others each day between meetings to identify what he or she has accomplished while working solo 
A)  allow everyone to choose and work individually on what interested them most and report back to the group one or two days before the project due date 
B)  create specific assignments for each group member to complete before the next meeting and provide any clarification needed before leaving the current meeting 
C)  increase creativity by allow each member to conceptualize what the final product will look like without limiting these perceptions by sharing this information with fellow group members 
D)  require each group member to e-mail all the others each day between meetings to identify what he or she has accomplished while working solo

Question 7

Concepts like the self-fulfilling prophecy focus on how other people's expectations of us and our behaviors can influence how we act and react in response to their motivational attempts. Which concept listed below focuses on how raising our own expectations for our behavior can serve as motivation?

Accepted Answer

A)  Galatea effect 
B)  Golem effect 
C)  learned industriousness 
D)  Pygmalion effect 
A)  Galatea effect 
B)  Golem effect 
C)  learned industriousness 
D)  Pygmalion effect

Question 8

Luis expects that no matter how hard he tries, that his research methods final will be too difficult for him to pass. His friend Louisa warns him that his thinking could create _______________.

Accepted Answer

A)  goal-setting 
B)  learned industriousness 
C)  a self-fulfilling prophecy 
D)  social loafing 
A)  goal-setting 
B)  learned industriousness 
C)  a self-fulfilling prophecy 
D)  social loafing

Question 9

Explain how a parent could use goal setting theory to improve a child's academic performance.

Accepted Answer

Two consistent findings have been shown

Question 10

Jamal is examining how what he puts into his fraternity compares to the benefits he receives from being a member as well as how this compares to his friend's Eddie and Malcolm's inputs and outputs. What motivational theory is Jamal using in this instance?

Accepted Answer

A)  equity theory 
B)  goal setting theory 
C)  need hierarchy theory 
D)  self-determination theory 
A)  equity theory 
B)  goal setting theory 
C)  need hierarchy theory 
D)  self-determination theory

Question 11

Explain why procrastination occurs.

Accepted Answer

Procrastination is manifested psychologi

Question 12

What concept discussed in chapter 8 represents under-functioning at the individual employee level, is manifested by self-doubt at the emotional and lowered levels of self-efficacy at the cognitive level, and can impede one's ability to meet their intended aspirations?

Accepted Answer

A)  learned helplessness 
B)  learned industriousness 
C)  procrastination 
D)  social loafing 
A)  learned helplessness 
B)  learned industriousness 
C)  procrastination 
D)  social loafing

Question 13

Edward allows his employees a great deal of autonomy in completing their work tasks and encourages them to take responsibility and initiative for complete tasks they have the knowledge for even if they aren't part of their job responsibilities. Edward's actions follow most closely the recommendations of what theory of motivation?

Accepted Answer

A)  equity theory 
B)  expectancy theory 
C)  goal-setting theory 
D)  self-determination theory 
A)  equity theory 
B)  expectancy theory 
C)  goal-setting theory 
D)  self-determination theory

Question 14

Achieving a challenging goal and enjoying the experience of achieving a challenging goal serve to develop our sense of industriousness. According to the research on learned industriousness, why is this so?

Accepted Answer

A)  the delayed reinforcement associated with the achievement and enjoyment 
B)  the long-range focus associated with the achievement and enjoyment 
C)  the primary reinforcement associated with the achievement and enjoyment 
D)  the secondary reinforcement associated with the achievement and enjoyment 
A)  the delayed reinforcement associated with the achievement and enjoyment 
B)  the long-range focus associated with the achievement and enjoyment 
C)  the primary reinforcement associated with the achievement and enjoyment 
D)  the secondary reinforcement associated with the achievement and enjoyment

Question 15

What theory of motivation asserts that people are motivated by having a sense of control over their actions and are inherently proactive and wanting to seek out growth opportunities that require sustained effort?

Accepted Answer

A)  equity theory 
B)  goal setting theory 
C)  need hierarchy theory 
D)  self-determination theory 
A)  equity theory 
B)  goal setting theory 
C)  need hierarchy theory 
D)  self-determination theory

Question 16

The forces within or outside of a person that are adjusted by self-regulation to initiate, direct, and sustain actions toward a goal are called _______________.

Accepted Answer

A)  leadership behaviors 
B)  motivation 
C)  organizational politics 
D)  power 
A)  leadership behaviors 
B)  motivation 
C)  organizational politics 
D)  power

Question 17

A great deal of research has demonstrated how motivation leads to goal attainment. What is a key message from the authors' discussion of goal attainment in the section on "Climbing the Ladder of Success"?

Accepted Answer

A)  the performing of goal-directed behaviors is the primary source of motivation 
B)  only intrinsic motivation leads to long-term goal attainment 
C)  practicing a behavior is a more important motivator than performing the behavior for the most highly skilled individuals 
D)  success through perfection is the ideal for all goal attainment efforts 
A)  the performing of goal-directed behaviors is the primary source of motivation 
B)  only intrinsic motivation leads to long-term goal attainment 
C)  practicing a behavior is a more important motivator than performing the behavior for the most highly skilled individuals 
D)  success through perfection is the ideal for all goal attainment efforts

Question 18

Explain why learned industriousness can explain for people's differing levels of hard work in an organizational setting.

Accepted Answer

Eisenberger (1992) proposed that people

Question 19

Numerous studies over many years have demonstrated the effectiveness of goal-setting in producing higher levels of motivation. Which statement below captures one of the reasons that goal-setting is effective in initiating, directing, and maintaining efforts toward desired goals?

Accepted Answer

A)  it mobilizes energy and effort 
B)  it directs our actions and provides clear expectations for behavior 
C)  it leads to the prioritization of goals 
D)  it increases our short-range thinking and stress levels 
A)  it mobilizes energy and effort 
B)  it directs our actions and provides clear expectations for behavior 
C)  it leads to the prioritization of goals 
D)  it increases our short-range thinking and stress levels

Question 20

Employees of Martin Manufacturing Processes, Inc. (MMPI) are implementing goal-setting as a means for reducing accident rates and employee absenteeism. What recommendation below will lead to the best outcomes for each of those variables?

Accepted Answer

A)  establishing challenging but realistic, specific goals for reducing accident rates and lowering absenteeism 
B)  giving employees more direct control over how they do their jobs 
C)  giving employees surveys to determine what level of needs are unmet and encouraging supervisors to use those unmet needs to motivate the desired changes 
D)  setting general goals like "do your best to be at work each day" and "do your best to act in a safe manner" 
A)  establishing challenging but realistic, specific goals for reducing accident rates and lowering absenteeism 
B)  giving employees more direct control over how they do their jobs 
C)  giving employees surveys to determine what level of needs are unmet and encouraging supervisors to use those unmet needs to motivate the desired changes 
D)  setting general goals like "do your best to be at work each day" and "do your best to act in a safe manner"

Describe how a manager might use Maslow's Need Hierarchy to motivate his or her employees.

What is one recommendation for avoiding procrastination?

Tonya is a manager who believes is offering social recognition to her subordinates and encourages customers to provide direct feedback to her employees about the quality of their service and work. Tonya is focused on motivating people at what level of Maslow's hierarchy?

What is a solution/are some solutions to enhancing motivation in a workplace setting?

James is typically an above average performer on task that require him to display and use his physical strength. However, once he is put to work on a task with other members, he often fails to work as hard as he can and would if he were doing the task alone. James is displaying _______________.

Group projects often lead to students experiencing the effects of social loafing. Which of the following is a step they could take to reduce the likelihood that a group member engaged in social loafing?

Concepts like the self-fulfilling prophecy focus on how other people's expectations of us and our behaviors can influence how we act and react in response to their motivational attempts. Which concept listed below focuses on how raising our own expectations for our behavior can serve as motivation?

Luis expects that no matter how hard he tries, that his research methods final will be too difficult for him to pass. His friend Louisa warns him that his thinking could create _______________.

Explain how a parent could use goal setting theory to improve a child's academic performance.

Jamal is examining how what he puts into his fraternity compares to the benefits he receives from being a member as well as how this compares to his friend's Eddie and Malcolm's inputs and outputs. What motivational theory is Jamal using in this instance?

Explain why procrastination occurs.

What concept discussed in chapter 8 represents under-functioning at the individual employee level, is manifested by self-doubt at the emotional and lowered levels of self-efficacy at the cognitive level, and can impede one's ability to meet their intended aspirations?

Achieving a challenging goal and enjoying the experience of achieving a challenging goal serve to develop our sense of industriousness. According to the research on learned industriousness, why is this so?

What theory of motivation asserts that people are motivated by having a sense of control over their actions and are inherently proactive and wanting to seek out growth opportunities that require sustained effort?

The forces within or outside of a person that are adjusted by self-regulation to initiate, direct, and sustain actions toward a goal are called _______________.

A great deal of research has demonstrated how motivation leads to goal attainment. What is a key message from the authors' discussion of goal attainment in the section on "Climbing the Ladder of Success"?

Explain why learned industriousness can explain for people's differing levels of hard work in an organizational setting.

Numerous studies over many years have demonstrated the effectiveness of goal-setting in producing higher levels of motivation. Which statement below captures one of the reasons that goal-setting is effective in initiating, directing, and maintaining efforts toward desired goals?

Employees of Martin Manufacturing Processes, Inc. (MMPI) are implementing goal-setting as a means for reducing accident rates and employee absenteeism. What recommendation below will lead to the best outcomes for each of those variables?

Introduction to Organization and Systems

Methods of Study

Organizational Culture

Leadership, Power, and Politics

Workforce Diversity and Ethics

Hiring and Performance Management

Group Dynamics and Teams

Organizational Decision Making

Workplace Negotiation

Organizational Conflict Management

Organizational Change and Learning

Filters

Exam 8: Motivation and Productivity at Work

Describe how a manager might use Maslow's Need Hierarchy to motivate his or her employees.

What is one recommendation for avoiding procrastination?

Tonya is a manager who believes is offering social recognition to her subordinates and encourages customers to provide direct feedback to her employees about the quality of their service and work. Tonya is focused on motivating people at what level of Maslow's hierarchy?

What is a solution/are some solutions to enhancing motivation in a workplace setting?

James is typically an above average performer on task that require him to display and use his physical strength. However, once he is put to work on a task with other members, he often fails to work as hard as he can and would if he were doing the task alone. James is displaying _______________.

Group projects often lead to students experiencing the effects of social loafing. Which of the following is a step they could take to reduce the likelihood that a group member engaged in social loafing?

Concepts like the self-fulfilling prophecy focus on how other people's expectations of us and our behaviors can influence how we act and react in response to their motivational attempts. Which concept listed below focuses on how raising our own expectations for our behavior can serve as motivation?

Luis expects that no matter how hard he tries, that his research methods final will be too difficult for him to pass. His friend Louisa warns him that his thinking could create _______________.

Explain how a parent could use goal setting theory to improve a child's academic performance.

Jamal is examining how what he puts into his fraternity compares to the benefits he receives from being a member as well as how this compares to his friend's Eddie and Malcolm's inputs and outputs. What motivational theory is Jamal using in this instance?

Explain why procrastination occurs.

What concept discussed in chapter 8 represents under-functioning at the individual employee level, is manifested by self-doubt at the emotional and lowered levels of self-efficacy at the cognitive level, and can impede one's ability to meet their intended aspirations?

Achieving a challenging goal and enjoying the experience of achieving a challenging goal serve to develop our sense of industriousness. According to the research on learned industriousness, why is this so?

What theory of motivation asserts that people are motivated by having a sense of control over their actions and are inherently proactive and wanting to seek out growth opportunities that require sustained effort?

The forces within or outside of a person that are adjusted by self-regulation to initiate, direct, and sustain actions toward a goal are called _______________.

A great deal of research has demonstrated how motivation leads to goal attainment. What is a key message from the authors' discussion of goal attainment in the section on "Climbing the Ladder of Success"?

Explain why learned industriousness can explain for people's differing levels of hard work in an organizational setting.

Numerous studies over many years have demonstrated the effectiveness of goal-setting in producing higher levels of motivation. Which statement below captures one of the reasons that goal-setting is effective in initiating, directing, and maintaining efforts toward desired goals?

Employees of Martin Manufacturing Processes, Inc. (MMPI) are implementing goal-setting as a means for reducing accident rates and employee absenteeism. What recommendation below will lead to the best outcomes for each of those variables?

Introduction to Organization and Systems

Methods of Study

Organizational Culture

Leadership, Power, and Politics

Workforce Diversity and Ethics

Hiring and Performance Management

Group Dynamics and Teams

Organizational Decision Making

Workplace Negotiation

Organizational Conflict Management

Organizational Change and Learning

Filters