Exam 6: Hiring and Performance Management

Research by Levi and Fried (2008) found that African Americans showed the least favorable reactions toward the affirmative action policies related to _______________.

Angelina is a professor who has a reputation for being a tough grader. Assume that her exams tend to produce most below average (C - or lower) grades, even when most of her students have a strong grasp of the material. What error is Angelina committing based on the content of her exams?

According to the authors, which of the following is an important caution when considering the information contained in a letter of recommendation?

Bernard has just been hired and during his interviews with his managers and employees, he has discovered that it has been three years since performance evaluations were last done. His managers claim they do not have enough time to conduct them. What might Bernard saying to them to demonstrate the importance of timely performance evaluations?

Corrina is in the process of finalizing her performance evaluations and wants to make certain that they are free from bias. To do so, she can only find group differences that exist based on the employees' _______________.

Jordan is very friendly to all she works with and serves in her organization. If her supervisor uses this to influence her ratings of Jordan's other work-related behaviors, the supervisor would be committing what type of evaluation error?

Dacia has recently been hired a first-line supervisory position and eventually hopes to move up to an executive position later in her career. She is currently looking for a mentor to help her in that as well as to allow her to learn information that will earn her the highest salary level. Whom would you recommend Dacia select from the list below?

Lamar is the human resources manager for his organization. Recently, the CEO asked Lamar to create a method for selecting department managers and other executives that would minimize differences in scores between applicants who are White and applicants who belong to minority groups. Based on the material in chapter 6, what method would you expect Lamar to suggest?

Rita is preparing to evaluate her sales team. Her work life is very busy on a daily basis and she also has a son who is getting married soon. She wants to do a fuller performance evaluation but has recently decided to examine the amount of sales generated by each employee and assume that their level of performance there transfers to all the other items she will assess. What error would she make in this case?

What percentage of organizations use 360-degree feedback approaches for performance evaluation?

Dwayne is looking over materials that include a job applicant's work experience and history as well as including information about her education. Which of the following is the most likely personnel selection measure being described?

An employee who is showing signs of emotional exhaustion, depersonalization, and has a reduced sense of personal accomplishment is said to be experiencing _______________.

What would a manager expect to see in terms of employee behaviors and thinking after the introduction of electronic performance monitoring in his or her organization?

What does locus of control mean and how does it relate to organizational life?

Lisa is manager who is attempting to decrease the turnover rate in her department. She has recently appointed a subcommittee to examine how the selection process can be used to help accomplish this goal. Based on your reading of the chapter, which recommendation below is based on research findings discussed by the authors?

A social and support process between an individual already established in a career and a protégé who is new to the same career is called _______________.

Identify and describe briefly several types of performance evaluations errors that a manager could make.

Demonstrate how 360-degree feedback could be used to evaluate your professor's work performance.

Discuss how an assessment center is used in hiring persons to fill a management position.

What is the most widely used hiring instrument for all job levels?