Question 1

The essence of organizational culture lies at what level?

Accepted Answer

A)  basic assumptions 
B)  cultural artifacts 
C)  organizational climate 
D)  values 
A)  basic assumptions 
B)  cultural artifacts 
C)  organizational climate 
D)  values A

Question 2

Renee wants her students to focus more on learning material rather than on being overly concerned with their grade. According to Edgar Schein's (2010) theorizing, where does this cultural shift regarding organizational learning have to begin?

Accepted Answer

A)  With the students and how they conceptualize learning 
B)  With the students and their approach to specific activities or behaviors 
C)  With Renee through the specific activities she has students to for learning 
D)  With Renee and her articulation of the rules and norms for her classes with regard to learning 
A)  With the students and how they conceptualize learning 
B)  With the students and their approach to specific activities or behaviors 
C)  With Renee through the specific activities she has students to for learning 
D)  With Renee and her articulation of the rules and norms for her classes with regard to learning D

Question 3

Guy and Rachel are running a small restaurant and have recently noticed that their line cooks are having difficulty preparing dishes correctly because of how the orders are taken by the wait staff. This problem due to a lack of common language represents a flaw in what aspect of organizational culture?

Accepted Answer

A)  external adaptation 
B)  internal integration 
C)  organizational climate 
D)  values 
A)  external adaptation 
B)  internal integration 
C)  organizational climate 
D)  values B

Question 4

Taco John's, a fast food restaurant that specializes in Tex-Mex offerings, previously told the story of its founding on the place mats given to customers on their trays when dining in. This origin story is an example of what aspect of organizational culture?

Accepted Answer

A)  basic assumptions 
B)  cultural artifacts 
C)  organizational climate 
D)  values 
A)  basic assumptions 
B)  cultural artifacts 
C)  organizational climate 
D)  values

Question 5

April is concluding a presentation on organizational culture change to her industrial-organizational psychology course. Which statement below would she be most likely to make if she wished to demonstrate her understanding of the material to her professor?

Accepted Answer

A)  Changing organizational culture is a relatively simply process that can occur quickly 
B)  Interventions typically are successful within one or two attempts to create a new organizational culture 
C)  Organizational members respond enthusiastically and positively to change recommendations 
D)  Problems that are widespread and long lasting are typical symptoms for the need to implement organizational cultural change 
A)  Changing organizational culture is a relatively simply process that can occur quickly 
B)  Interventions typically are successful within one or two attempts to create a new organizational culture 
C)  Organizational members respond enthusiastically and positively to change recommendations 
D)  Problems that are widespread and long lasting are typical symptoms for the need to implement organizational cultural change

Question 6

From Hofstede's research, what variable examines how organizational members preferences for stability and predictability influence whether organizational rules, regulations, and policies are formally stated in written form or are simply implied?

Accepted Answer

A)  individualism 
B)  masculinity 
C)  power distance 
D)  uncertainty avoidance 
A)  individualism 
B)  masculinity 
C)  power distance 
D)  uncertainty avoidance

Question 7

During her performance evaluation meetings with employees, Karen is asking each how he or she perceives the review process, promotion processes in the company, and her communications regarding important organizational information. In this instance, Karen is attempt to assess the _______________

Accepted Answer

A)  individualism trait 
B)  organizational climate 
C)  organizational culture 
D)  readiness for organizational change 
A)  individualism trait 
B)  organizational climate 
C)  organizational culture 
D)  readiness for organizational change

Question 8

When the organizational culture is inhibiting or limiting employee work performance rather than enhancing it, the _______________.

Accepted Answer

A)  problem will be quickly and easily overcome with a culture change intervention 
B)  problem has likely only recently begun 
C)  symptoms are limited to a particular department or unit 
D)  symptoms are widespread through the organization 
A)  problem will be quickly and easily overcome with a culture change intervention 
B)  problem has likely only recently begun 
C)  symptoms are limited to a particular department or unit 
D)  symptoms are widespread through the organization

Question 9

Which of the following is a source that is focused on the problem of internal integration of organizational culture?

Accepted Answer

A)  correction mechanisms 
B)  language 
C)  mission 
D)  performance measures 
A)  correction mechanisms 
B)  language 
C)  mission 
D)  performance measures

Question 10

Colin has been gathering information to understand the current organizational culture of a company he has been hired to consult with on organizational change. He has examined documents, watched employees interact with customers, and attending numerous meetings. What is a conclusion he might draw regarding the cultural directory of the organization?

Accepted Answer

A)  All terminology used in internal memos and e-mails will be easily understood by an outsider 
B)  Decisions are the sole purpose of called departmental and unit meetings 
C)  Organizational rituals involve a standardized set of behaviors to manage anxieties 
D)  The mission statement of company has likely changed little from its founding 
A)  All terminology used in internal memos and e-mails will be easily understood by an outsider 
B)  Decisions are the sole purpose of called departmental and unit meetings 
C)  Organizational rituals involve a standardized set of behaviors to manage anxieties 
D)  The mission statement of company has likely changed little from its founding

Question 11

Explain the four interpersonal dimensions identified in Hofstede's research.

Accepted Answer

Power distance refers to the degree of p

Question 12

_______________ is the shared and relatively enduring pattern of basic values, beliefs, and assumptions in an organization.

Accepted Answer

A)  Leadership 
B)  Organizational climate 
C)  Organizational culture 
D)  Power 
A)  Leadership 
B)  Organizational climate 
C)  Organizational culture 
D)  Power

Question 13

The most readily observable, but least exact, expression of the organizational culture is represented by _______________.

Accepted Answer

A)  basic assumptions 
B)  cultural artifacts 
C)  organizational climate 
D)  values 
A)  basic assumptions 
B)  cultural artifacts 
C)  organizational climate 
D)  values

Question 14

Acme, Incorporated believes that most persons will attempt to act in ways to benefit themselves, even at the expense of groups the person belongs to, and that they will also try to do as little as possible while still obtaining maximum rewards. These organizational beliefs reflect what aspect of organizational culture?

Accepted Answer

A)  basic assumptions 
B)  cultural artifacts 
C)  organizational climate 
D)  values 
A)  basic assumptions 
B)  cultural artifacts 
C)  organizational climate 
D)  values

Question 15

Contrast problems of external adaptation with problems of internal integration.

Accepted Answer

External adaptation refers to how the or

Question 16

Kassyndra prefers work settings and activities that allow her to make her own decisions, allows her to making changes to policies that impede rather than assist her in completing her work without having to check with a supervisor, and has little need for a manager to provide opportunities to feel good about her performance. Kassyndra demonstrates high _______________.

Accepted Answer

A)  individualism 
B)  masculinity 
C)  power distance 
D)  uncertainty avoidance 
A)  individualism 
B)  masculinity 
C)  power distance 
D)  uncertainty avoidance

Question 17

Condeleeza has noticed that her organization has been setting marketing and sales goals that are out of step with the economic realities of the market and in producing products and services that the consumers do not want. She is dealing with an organizational cultural problem of _______________.

Accepted Answer

A)  external adaptation 
B)  internal integration 
C)  organizational climate 
D)  organizational values 
A)  external adaptation 
B)  internal integration 
C)  organizational climate 
D)  organizational values

Question 18

Identify and briefly discuss at least two mechanisms for changing organizational culture.

Accepted Answer

The authors list the following points at

Question 19

Describe the steps involved in effectively changing organizational culture.

Accepted Answer

There are three steps to be considered f

The essence of organizational culture lies at what level?

Renee wants her students to focus more on learning material rather than on being overly concerned with their grade. According to Edgar Schein's (2010) theorizing, where does this cultural shift regarding organizational learning have to begin?

Taco John's, a fast food restaurant that specializes in Tex-Mex offerings, previously told the story of its founding on the place mats given to customers on their trays when dining in. This origin story is an example of what aspect of organizational culture?

April is concluding a presentation on organizational culture change to her industrial-organizational psychology course. Which statement below would she be most likely to make if she wished to demonstrate her understanding of the material to her professor?

From Hofstede's research, what variable examines how organizational members preferences for stability and predictability influence whether organizational rules, regulations, and policies are formally stated in written form or are simply implied?

During her performance evaluation meetings with employees, Karen is asking each how he or she perceives the review process, promotion processes in the company, and her communications regarding important organizational information. In this instance, Karen is attempt to assess the _______________

When the organizational culture is inhibiting or limiting employee work performance rather than enhancing it, the _______________.

Which of the following is a source that is focused on the problem of internal integration of organizational culture?

Explain the four interpersonal dimensions identified in Hofstede's research.

_______________ is the shared and relatively enduring pattern of basic values, beliefs, and assumptions in an organization.

The most readily observable, but least exact, expression of the organizational culture is represented by _______________.

Contrast problems of external adaptation with problems of internal integration.

Condeleeza has noticed that her organization has been setting marketing and sales goals that are out of step with the economic realities of the market and in producing products and services that the consumers do not want. She is dealing with an organizational cultural problem of _______________.

Identify and briefly discuss at least two mechanisms for changing organizational culture.

Describe the steps involved in effectively changing organizational culture.

Introduction to Organization and Systems

Methods of Study

Leadership, Power, and Politics

Workforce Diversity and Ethics

Hiring and Performance Management

Group Dynamics and Teams

Motivation and Productivity at Work

Organizational Decision Making

Workplace Negotiation

Organizational Conflict Management

Organizational Change and Learning

Filters

Exam 3: Organizational Culture

The essence of organizational culture lies at what level?

Renee wants her students to focus more on learning material rather than on being overly concerned with their grade. According to Edgar Schein's (2010) theorizing, where does this cultural shift regarding organizational learning have to begin?

Taco John's, a fast food restaurant that specializes in Tex-Mex offerings, previously told the story of its founding on the place mats given to customers on their trays when dining in. This origin story is an example of what aspect of organizational culture?

April is concluding a presentation on organizational culture change to her industrial-organizational psychology course. Which statement below would she be most likely to make if she wished to demonstrate her understanding of the material to her professor?

From Hofstede's research, what variable examines how organizational members preferences for stability and predictability influence whether organizational rules, regulations, and policies are formally stated in written form or are simply implied?

During her performance evaluation meetings with employees, Karen is asking each how he or she perceives the review process, promotion processes in the company, and her communications regarding important organizational information. In this instance, Karen is attempt to assess the _______________

When the organizational culture is inhibiting or limiting employee work performance rather than enhancing it, the _______________.

Which of the following is a source that is focused on the problem of internal integration of organizational culture?

Explain the four interpersonal dimensions identified in Hofstede's research.

_______________ is the shared and relatively enduring pattern of basic values, beliefs, and assumptions in an organization.

The most readily observable, but least exact, expression of the organizational culture is represented by _______________.

Contrast problems of external adaptation with problems of internal integration.

Condeleeza has noticed that her organization has been setting marketing and sales goals that are out of step with the economic realities of the market and in producing products and services that the consumers do not want. She is dealing with an organizational cultural problem of _______________.

Identify and briefly discuss at least two mechanisms for changing organizational culture.

Describe the steps involved in effectively changing organizational culture.

Introduction to Organization and Systems

Methods of Study

Leadership, Power, and Politics

Workforce Diversity and Ethics

Hiring and Performance Management

Group Dynamics and Teams

Motivation and Productivity at Work

Organizational Decision Making

Workplace Negotiation

Organizational Conflict Management

Organizational Change and Learning

Filters