Exam 7: Follower-ship and Leader Member Exchange
Employees in your department have not been following safety rules as they should. The manager has not done anything about it, so you have decided to talk to him about it. Which of the following guidelines for effective followership are you using?
D
Explain the cycle that leads to the Pygmalion effect.
The Pygmalion effect occurs when selected followers demonstrate loyalty, commitment, and trust, as a result winning the favor of leaders who subsequently give those followers higher performance ratings. These ratings, which may or may not be tied to actual performance, then influence the follower's reputation, and often become a matter of record. The ratings may ultimately be used-formally or informally-in future selection, development, and promotion decisions. Consequently, followers with a history of high performance ratings (positive Pygmalion effect) are often promoted to higher-level positions, and those with a history of low performance ratings (negative Pygmalion effect) may never be promoted, or even worse, may be demoted.
One of your teammates questioned whether he was being treated fairly on his performance evaluation. This is an example of the concept of distributive fairness.
False
According to LMX Theory, within the same work group, the quality of each dyadic relationship will likely be the same between followers of the same leader.
Team building is the third stage of evolution in the dyadic approach.
Delegating refers to telling employees to perform the tasks that are part of their job design.
The in-group includes followers with few or no social ties to their leader, in a strictly task-centered relationship characterized by low exchange and top-down influence.
During the second stage of the process for developing positive LMX relations:
Instructions for the following question(s)
List the first step in the delegation model, then write what you would say to your grad assistant. Write the second through fourth steps, followed by what you would say to the grad assistant for each step.
-The Delegation Model. You are a marketing manager in a medium-sized company. Your computer is getting outdated, so you have decided to get a new one. You're not sure what make, model, or features to select. You are busy and don't want to spend a lot of time making the selection. You have decided to let your trustworthy secretary, Chris, check out available models and to tell you about the best three, and to suggest one model for you. You'd like the new computer in one week.
Follower influencing characteristics include all of the following EXCEPT:
____ is a follower's effort to project a favorable image to gain an immediate benefit or improve a long-term relationship with the leader.
Instructions for the following question(s)
List the first step in the delegation model, then write what you would say to your grad assistant. Write the second through fourth steps, followed by what you would say to the grad assistant for each step.
-The Delegation Model. You are a production manager in a large company. You have received a request for information on your department by the new human resources manager. You are going to delegate the task of writing the answers to the questions to provide the information that the human resources manager wants to your secretary, Chris. Chris has worked for you for several years and should be able to word process the information without any help from you. It shouldn't take more than a couple of hours to record the information.
A manager asking a new employee to do something beyond what the formal employment agreement calls for so the manager can gauge the employee's reaction is an example of:
How does a leader's first impression and perception of a follower influence the quality of their relationship?
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