Exam 8: Self-Managed Teams and Team Leadership

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A team charter is a document developed by management to specify the rules by which the team will be governed.

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Creativity is usually thought of as a characteristic of individuals, but are some teams more creative than others?

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Yes. Teams with managers who employ strategies such as providing adequate and quality resources, appropriate recognition and rewards, flexibility and a minimum amount of structure, and a supportive climate and culture will have teams that are more creative.

Based on Self-Assessment 1, list some things that a team could do to improve its level of teamwork. Use experiences associated with a present or past job.

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All groups are teams, but not all teams are groups.

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A manager is setting up a team with three of her employees to come up with ideas to increase productivity. The team type according to this example is which of the following?

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A company that presents its employees with custom-designed pins for five years of service to the company is employing which strategy of managing creative teams?

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Self-managed teams are usually cross-functional in membership makeup.

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John is a member of a team whose members are dispersed throughout the country and gets most of its work done using e-mail and videoconferencing. John's team type is which of the following?

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If you have been part of an SMT, describe the benefits that you derived from being part of the team. Be specific, matching your description to the list in Exhibit 8.6.

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Describe the benefits of using self-managed teams in organizations.

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Teamwork is an understanding and commitment to group goals on the part of all team members.

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Briefly describe the seven characteristics of effective teams.

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Team cohesion is increased when:

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During meetings, the team leader should focus on all of the following EXCEPT:

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Which of the following statements regarding team norms is NOT true?

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It is recommended that leaders play the role of facilitators at meetings.

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Describe the guidelines for improving self-managed team effectiveness.

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During a meeting focused on resolving a serious problem, Billy was more interested in asking the group if they heard about the company owner and the mailroom clerk. Which of the following group member problem types does Billy represent?

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Norms get formed through:

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Instructions for the following question(s) For the Variables line, write the numbers 1 to 4. To the right of the four numbers, write the four variables. To the left of the four numbers, write the answers to each variable from the Leadership Decision Making model that represents the style to use based on the variable. Fill in the Leadership Style and Action Taken lines with the appropriate answers. Variables: Leadership Style: Action Taken: -Leadership: Decision Making. You are the chairperson of a committee that is charged with recommending ways to improve interdepartmental communications. There are members-all managers-from the seven departments in the organization. You are basically providing no leadership. The group works well together, as it makes decisions by consensus. You have accepted a promotion, which requires you to transfer to a new location in one week; therefore, you can no longer be on the committee. You have been asked to select your replacement as chair of the committee. You really don't know who would want the position, and you believe that any one of the members would do a good job.

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