Question 1

Geographic location and cultural background have no impact on communications.

Accepted Answer

A) True 
 B)False  False

Question 2

How do you determine the number of communications channels? How does the number of people involved in a project affect this value? How can project managers control this value?

Accepted Answer

An important aspect of information distribution is the number of people involved in a project. As the number of people involved increases, the complexity of communications increases because there are more communications channels or pathways through which people can communicate. There is a simple formula for determining the number of communications channels as the number of people involved in a project increases. You can calculate the number of communications channels as follows:
number of communications channels = n(n-1)/2
where n is the number of people involved.
For example, two people have one communications channel: (2(2-1))/2 = 1. Three people have three channels: (3(3-1))/2 = 3. Four people have six channels, five people have ten, and so on. As the number of people communicating increases above three, the number of communications channels increases rapidly. Project managers should try to limit the size of teams or sub teams to avoid making communications too complex.

Question 3

An important technique for _____ is the status review meeting.

Accepted Answer

performance reporting

Question 4

_____ are normally provided as status reports or progress reports.

Accepted Answer

The answer of _____ are normally provided as status reports...

Question 5

E-mail communication is most suited for:

Accepted Answer

A)  assessing commitment to a project. 
B)  building consensus among disputing parties. 
C)  mediating a conflict between multiple parties. 
D)  communicating routine information. 
A)  assessing commitment to a project. 
B)  building consensus among disputing parties. 
C)  mediating a conflict between multiple parties. 
D)  communicating routine information.

Question 6

In a project, communicating badly exponentially increases the possibility of making mistakes.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following methods of communication is likely to be most effective for conveying sensitive or important information?

Accepted Answer

A)  Short face-to-face meetings 
B)  E-mails 
C)  Telephone conversations 
D)  Reading reports from other team members 
A)  Short face-to-face meetings 
B)  E-mails 
C)  Telephone conversations 
D)  Reading reports from other team members

Question 8

Which of the following is true of a project communications plan?

Accepted Answer

A)  The communications plan within an organization does not vary from project to project. 
B)  The communications plan should be part of the overall project management plan. 
C)  The communications plan should never be part of the team contract, but should always be a separate document. 
D)  The communications plan should include project forecasts and other technical information. 
A)  The communications plan within an organization does not vary from project to project. 
B)  The communications plan should be part of the overall project management plan. 
C)  The communications plan should never be part of the team contract, but should always be a separate document. 
D)  The communications plan should include project forecasts and other technical information.

Question 9

____ predict future project status and progress based on past information and trends.

Accepted Answer

A)  Progress reports 
B)  Status reports 
C)  Forecasts 
D)  Project updates 
A)  Progress reports 
B)  Status reports 
C)  Forecasts 
D)  Project updates

Question 10

Which of the following is true of push communication?

Accepted Answer

A)  Information is sent only to recipients who request the information. 
B)  This method ensures that the information is understood by recipients. 
C)  Information is sent to recipients without their request. 
D)  This method ensures that the information is received by the recipients. 
A)  Information is sent only to recipients who request the information. 
B)  This method ensures that the information is understood by recipients. 
C)  Information is sent to recipients without their request. 
D)  This method ensures that the information is received by the recipients.

Question 11

What is performance reporting? What are some methods used for performance reporting?

Accepted Answer

Performance reporting keeps stakeholders

Question 12

Good information technology project managers must have strong technical and communication skills.

Accepted Answer

A) True 
 B)False

Question 13

_____ are a complete set of organized project records that provide an accurate history of the project.

Accepted Answer

A)  Project archives 
B)  Forecasts 
C)  Project plans 
D)  Project notes 
A)  Project archives 
B)  Forecasts 
C)  Project plans 
D)  Project notes

Question 14

Project members should either have strong technical skills or soft skills.

Accepted Answer

A) True 
 B)False

Question 15

All meetings must have a(n) _____ and intended outcome.

Accepted Answer

The answer of All meetings must have a(n) _____ and...

Question 16

The formula to determine the number of communication channels is _____, where n is the number of people involved.

Accepted Answer

A)  n (n-1)/2 
B)  n(n+1)/2 
C)  n (n+1)/n(n-1) 
D)  n(n-1)/n(n+1) 
A)  n (n-1)/2 
B)  n(n+1)/2 
C)  n (n+1)/n(n-1) 
D)  n(n-1)/n(n+1)

Question 17

Many experts agree that the greatest threat to the success of any project, especially information technology projects, is a failure to _____.

Accepted Answer

The answer of Many experts agree that the greatest threat...

Question 18

What are the three main processes in project communications management? Briefly describe each process.

Accepted Answer

Planning communications management invol

Question 19

The output of the _____ process is a communications management plan.

Accepted Answer

A)  managing communications 
B)  reporting performance 
C)  controlling communications 
D)  planning communications 
A)  managing communications 
B)  reporting performance 
C)  controlling communications 
D)  planning communications

Question 20

Many information technology professionals work on _____ projects where they never meet their project sponsors, other team members, or other project stakeholders.

Accepted Answer

The answer of Many information technology professionals work on _____...

Geographic location and cultural background have no impact on communications.

How do you determine the number of communications channels? How does the number of people involved in a project affect this value? How can project managers control this value?

An important technique for _____ is the status review meeting.

_____ are normally provided as status reports or progress reports.

E-mail communication is most suited for:

In a project, communicating badly exponentially increases the possibility of making mistakes.

Which of the following methods of communication is likely to be most effective for conveying sensitive or important information?

Which of the following is true of a project communications plan?

____ predict future project status and progress based on past information and trends.

Which of the following is true of push communication?

What is performance reporting? What are some methods used for performance reporting?

Good information technology project managers must have strong technical and communication skills.

_____ are a complete set of organized project records that provide an accurate history of the project.

Project members should either have strong technical skills or soft skills.

All meetings must have a(n) _____ and intended outcome.

The formula to determine the number of communication channels is _____, where n is the number of people involved.

Many experts agree that the greatest threat to the success of any project, especially information technology projects, is a failure to _____.

What are the three main processes in project communications management? Briefly describe each process.

The output of the _____ process is a communications management plan.

Many information technology professionals work on _____ projects where they never meet their project sponsors, other team members, or other project stakeholders.

Introduction to Project Management

The Project Management and Information Technology Context

The Project Management Process Groups: a Case Study

Project Integration Management

Project Scope Management

Project Time Management

Project Cost Management

Project Quality Management

Project Human Resource Management

Project Risk Management

Project Procurement Management

Project Stakeholder Management

Filters

Exam 10: Project Communications Management

Geographic location and cultural background have no impact on communications.

How do you determine the number of communications channels? How does the number of people involved in a project affect this value? How can project managers control this value?

An important technique for _____ is the status review meeting.

_____ are normally provided as status reports or progress reports.

E-mail communication is most suited for:

In a project, communicating badly exponentially increases the possibility of making mistakes.

Which of the following methods of communication is likely to be most effective for conveying sensitive or important information?

Which of the following is true of a project communications plan?

____ predict future project status and progress based on past information and trends.

Which of the following is true of push communication?

What is performance reporting? What are some methods used for performance reporting?

Good information technology project managers must have strong technical and communication skills.

_____ are a complete set of organized project records that provide an accurate history of the project.

Project members should either have strong technical skills or soft skills.

All meetings must have a(n) _____ and intended outcome.

The formula to determine the number of communication channels is _____, where n is the number of people involved.

Many experts agree that the greatest threat to the success of any project, especially information technology projects, is a failure to _____.

What are the three main processes in project communications management? Briefly describe each process.

The output of the _____ process is a communications management plan.

Many information technology professionals work on _____ projects where they never meet their project sponsors, other team members, or other project stakeholders.

Introduction to Project Management

The Project Management and Information Technology Context

The Project Management Process Groups: a Case Study

Project Integration Management

Project Scope Management

Project Time Management

Project Cost Management

Project Quality Management

Project Human Resource Management

Project Risk Management

Project Procurement Management

Project Stakeholder Management

Filters