Exam 2: Information Systems in Organizations

A(n) _____ is a group of people that is structured and managed to meet its mission or set of group goals.

An advantage of the payback method is that it does not take into account the time value of money.

Explain the difference between sustaining and disruptive innovation.

_____ are responsible for running and maintaining information system equipment and also for scheduling, hardware maintenance, and preparing input and output.

Which of the following is NOT one of five forces identified in Michael Porter's five-forces model?

Porter's _____ model is a widely accepted model that identifies the key factors that can lead to attainment of competitive advantage.

The _____ specifies the factors that can lead to better attitudes about use of a new information system, along with its higher acceptance and usage.

The _____ group of a typical information systems organization is responsible for the day-to-day running of IS hardware to process the organization's information systems workload.

Non-technical skills such as communications skills and knowledge of the organization are not important to IS personnel.

Studies have shown that user satisfaction and technology acceptance are not particularly significant in healthcare as professionals in this industry are quick to learn and accept new technology.

The role of a systems analyst is narrowly defined and seldom involves communications with others.

The systems development organization focuses solely on the development of new information systems and seldom becomes involved in maintenance and review of information systems.

A process cannot produce more than _____ defects per million opportunities to achieve Six Sigma.

The _____ strategy for competitive advantage involves producing a variety of products, giving customers more choices, or delivering higher quality products and services.

_____ is a long-term business arrangement in which a company contracts for services with an outside organization that has expertise in providing a specific function.

The radical redesign of business processes, organizational structures, information systems, and values of an organization to achieve a breakthrough in business results is known as _____.

_____ encompasses all the activities required to get the right product into the right consumer's hands in the right quantity at the right time and at the right cost, from acquisition of raw materials through customer delivery. ​

Few organizations believe it necessary to align IS goals and organizational goals to achieve a competitive advantage.

The _____ is a series of activities that an organization performs to transform inputs into outputs in such a way that the value of the input is increased.

_____ involves reducing the number of employees to cut costs.