Exam 8: Using It for Coordination and Control

____ software uses sophisticated decision-making processes to search raw data for patterns and relationships that may be significant.

What is the highest level of application of use of information technology?

Describe each subsystem of management control systems.

As the complexity of computer-based information technology systems has increased, applications have grown to support effective top management control and decision making about complex and uncertain problems.

Managers use quality control systems to train employees in quality control methods, set targets for employee participation, establish benchmarking guidelines, and assign and measure Six Sigma goals.

Contrast key characteristics of traditional interorganizational relationships versus emerging interorganizational relationships relative to both suppliers and customers.

Management information systems facilitate rapid and effective decision making.

____ refers to the high-tech analysis of a company's data in order to make better strategic decisions.

The first step of the feedback control model is to set strategic goals.

The components of the scorecard are designed in an integrative manner so that they reinforce one another and link short-term actions with long-term strategic goals.

Six Sigma is based on a methodology referred to as ____, which provides a structured way for organizations to approach and solve problems.

The use of huge databases that combine all of a company's data and allow users to access the data directly, create reports, and obtain responses to what-if questions is referred to as:

____ is based on monitoring and rewarding results, and managers might pay little attention to how those results are obtained.

Explain the evolution of organizational applications of information technology.

The MIS is supported by the organization's transaction processing systems and by organizational databases.

Which of the following is a software program that presents key business information in graphical, easy-to-interpret form and alerts managers to any deviations or unusual patterns in the data?

An important aspect of integrated enterprise is:

The ____ is a comprehensive management control system that balances traditional financial measures with operational measures relating to a company's critical success factors.

____ is the efforts to systematically find, organize, and make available a company's intellectual capital and to foster a culture of continuous learning and knowledge sharing so that organizational activities build on what is already known.

The systems that automate the organization's routine, day-to-day business transactions such as data from sales or purchases from suppliers are called: