Question 1

For the employer, the two major advantages of cross training employees are employee development and:

Accepted Answer

A)  narrowed job jurisdictions. 
B)  increased employee productivity without pay raises or bonuses. 
C)  better union relations. 
D)  flexibility in assigning work. 
A)  narrowed job jurisdictions. 
B)  increased employee productivity without pay raises or bonuses. 
C)  better union relations. 
D)  flexibility in assigning work. D

Question 2

Carlene is a new usher at a performing arts center. She was paired with Joseph, an experienced usher, for her first show. Carlene observes Joseph during the show and imitates how he handles the guests in the next show. This scenario illustrates the process of behavior modeling

Accepted Answer

A) True 
 B)False  True

Question 3

Cross training occurs when:

Accepted Answer

A)  people are trained to do more than one job. 
B)  the training takes place outside the employing organization. 
C)  e-learning is used as the primary mode for delivering the content of a training. 
D)  the training occurs through interactions and feedback among employees. 
A)  people are trained to do more than one job. 
B)  the training takes place outside the employing organization. 
C)  e-learning is used as the primary mode for delivering the content of a training. 
D)  the training occurs through interactions and feedback among employees. A

Question 4

Jeanne is 54 years old. She had worked as a medical research librarian for ten years before quitting in her late forties. She wants to re-enter the workforce. However, she is worried about applying for an open position at the library she was previosly working at because of the major changes in information technology that have taken place in library management. She also feels intimidated by computers. The HR director of the library feels Jeanne is highly qualified for the position in question. Given this scenario, what would be the main barrier to her learning the job tasks?

Accepted Answer

A)  The fact that Jeanne may not have the ability to learn the library's computer system even with training 
B)  The fact that Jeanne won't see the benefits of learning the library's computer system 
C)  Jeane's low motivation levels as she wants to get into a new career 
D)  Jeanne's low sense of self-efficacy regarding the use of computer technology 
A)  The fact that Jeanne may not have the ability to learn the library's computer system even with training 
B)  The fact that Jeanne won't see the benefits of learning the library's computer system 
C)  Jeane's low motivation levels as she wants to get into a new career 
D)  Jeanne's low sense of self-efficacy regarding the use of computer technology

Question 5

Andrew is enrolled in a university course on project management. His class meets at the local community college and the instructors present their lectures from universities in other cities using two-way television. This best exemplifies:

Accepted Answer

A)  simulation training. 
B)  distance learning. 
C)  cross training. 
D)  cooperative education. 
A)  simulation training. 
B)  distance learning. 
C)  cross training. 
D)  cooperative education.

Question 6

In the context of training, self-efficacy refers to:

Accepted Answer

A)  a person's desire to learn training content. 
B)  a trainer's belief that the learners possess the basic skills required to learn new tasks. 
C)  the perceived ability of the instructor to transfer the knowledge to the student. 
D)  a person's belief that he/she can successfully learn the training program content. 
A)  a person's desire to learn training content. 
B)  a trainer's belief that the learners possess the basic skills required to learn new tasks. 
C)  the perceived ability of the instructor to transfer the knowledge to the student. 
D)  a person's belief that he/she can successfully learn the training program content.

Question 7

Evaluating training at the behavioral level means measuring the effect of training on job performance through observing job performance.

Accepted Answer

A) True 
 B)False

Question 8

An artificial surgical environment in which a surgeon could practice a new type of operation without harming a human being or sacrificing a laboratory animal would be called:

Accepted Answer

A)  simulation. 
B)  blended learning. 
C)  cross training. 
D)  self-guided training. 
A)  simulation. 
B)  blended learning. 
C)  cross training. 
D)  self-guided training.

Question 9

Attitude survey data are typically used in _____ analysis of training needs.

Accepted Answer

A)  individual 
B)  organizational 
C)  task 
D)  job 
A)  individual 
B)  organizational 
C)  task 
D)  job

Question 10

What are the ways in which employers can deal with the lack of basic employee skills?

Accepted Answer

Employers might deal with the lack of ba

Question 11

In contrast to informal training, which is planned, on-the-job training should occur spontaneously.

Accepted Answer

A) True 
 B)False

Question 12

Active practice occurs when:

Accepted Answer

A)  job-related tasks and duties are performed by trainees during training. 
B)  off-the-job training is provided to new employees at a job. 
C)  trainees are shown how to actively multitask. 
D)  e-learning tools are used to deliver training. 
A)  job-related tasks and duties are performed by trainees during training. 
B)  off-the-job training is provided to new employees at a job. 
C)  trainees are shown how to actively multitask. 
D)  e-learning tools are used to deliver training.

Question 13

The frequent changes to which organizations must adapt demands at present that employees be continually trained to update their capabilities.

Accepted Answer

A) True 
 B)False

Question 14

What are the objectives that need to be set in order to reduce the gap between where an organization is with its employee capabilities and where it needs to be?

Accepted Answer

Once training requirements have been ide

Question 15

Which of the following statements is true of training?

Accepted Answer

A)  It is illegal to ask part-time employees to take work-related training after work. 
B)  If part-time employees are required to take work-related training during their free time, they must be compensated for the time spent in training. 
C)  If a part-time employee takes a college course that applies directly to his/her current job and will increase his/her performance, the employer is required to pay the employee's tuition. 
D)  An employer is required to pay part-time employees only for training they take at a work location or training facility, and not for the training through Web-based classes. 
A)  It is illegal to ask part-time employees to take work-related training after work. 
B)  If part-time employees are required to take work-related training during their free time, they must be compensated for the time spent in training. 
C)  If a part-time employee takes a college course that applies directly to his/her current job and will increase his/her performance, the employer is required to pay the employee's tuition. 
D)  An employer is required to pay part-time employees only for training they take at a work location or training facility, and not for the training through Web-based classes.

Question 16

Discuss benchmarking as a measure of training evaluation.

Accepted Answer

To do benchmarking, HR professionals gat

Question 17

Explain how an organization can be a source for analyzing training needs.

Accepted Answer

Training needs can be diagnosed by analy

Question 18

What is an orientation program? Why is it important?

Accepted Answer

Orientation is the planned introduction

Question 19

What are the main purposes of effective orientation?

Accepted Answer

Effective orientation achieves several k

Question 20

Ideally, training should be viewed tactically rather than strategically.

Accepted Answer

A) True 
 B)False

For the employer, the two major advantages of cross training employees are employee development and:

Carlene is a new usher at a performing arts center. She was paired with Joseph, an experienced usher, for her first show. Carlene observes Joseph during the show and imitates how he handles the guests in the next show. This scenario illustrates the process of behavior modeling

Cross training occurs when:

Andrew is enrolled in a university course on project management. His class meets at the local community college and the instructors present their lectures from universities in other cities using two-way television. This best exemplifies:

In the context of training, self-efficacy refers to:

Evaluating training at the behavioral level means measuring the effect of training on job performance through observing job performance.

An artificial surgical environment in which a surgeon could practice a new type of operation without harming a human being or sacrificing a laboratory animal would be called:

Attitude survey data are typically used in _____ analysis of training needs.

What are the ways in which employers can deal with the lack of basic employee skills?

In contrast to informal training, which is planned, on-the-job training should occur spontaneously.

Active practice occurs when:

The frequent changes to which organizations must adapt demands at present that employees be continually trained to update their capabilities.

What are the objectives that need to be set in order to reduce the gap between where an organization is with its employee capabilities and where it needs to be?

Which of the following statements is true of training?

Discuss benchmarking as a measure of training evaluation.

Explain how an organization can be a source for analyzing training needs.

What is an orientation program? Why is it important?

What are the main purposes of effective orientation?

Ideally, training should be viewed tactically rather than strategically.

Human Resource Management in Organizations

Human Resources Strategy and Planning

Equal Employment Opportunity

Workforce, Jobs, and Job Analysis

Individualorganization Relations and Retention

Recruiting and Labor Markets

Selecting Human Resources

Talent, Careers, and Development

Performance Management and Appraisal

Total Rewards and Compensation

Variable Pay and Executive Compensation

Managing Employee Benefits

Risk Management and Worker Protection

Employee Rights and Responsibilities

Unionmanagement Relations

Filters

Exam 8: Training Human Resources

For the employer, the two major advantages of cross training employees are employee development and:

Carlene is a new usher at a performing arts center. She was paired with Joseph, an experienced usher, for her first show. Carlene observes Joseph during the show and imitates how he handles the guests in the next show. This scenario illustrates the process of behavior modeling

Cross training occurs when:

Andrew is enrolled in a university course on project management. His class meets at the local community college and the instructors present their lectures from universities in other cities using two-way television. This best exemplifies:

In the context of training, self-efficacy refers to:

Evaluating training at the behavioral level means measuring the effect of training on job performance through observing job performance.

An artificial surgical environment in which a surgeon could practice a new type of operation without harming a human being or sacrificing a laboratory animal would be called:

Attitude survey data are typically used in _____ analysis of training needs.

What are the ways in which employers can deal with the lack of basic employee skills?

In contrast to informal training, which is planned, on-the-job training should occur spontaneously.

Active practice occurs when:

The frequent changes to which organizations must adapt demands at present that employees be continually trained to update their capabilities.

What are the objectives that need to be set in order to reduce the gap between where an organization is with its employee capabilities and where it needs to be?

Which of the following statements is true of training?

Discuss benchmarking as a measure of training evaluation.

Explain how an organization can be a source for analyzing training needs.

What is an orientation program? Why is it important?

What are the main purposes of effective orientation?

Ideally, training should be viewed tactically rather than strategically.

Human Resource Management in Organizations

Human Resources Strategy and Planning

Equal Employment Opportunity

Workforce, Jobs, and Job Analysis

Individualorganization Relations and Retention

Recruiting and Labor Markets

Selecting Human Resources

Talent, Careers, and Development

Performance Management and Appraisal

Total Rewards and Compensation

Variable Pay and Executive Compensation

Managing Employee Benefits

Risk Management and Worker Protection

Employee Rights and Responsibilities

Unionmanagement Relations

Filters