Question 1

In a computerized system,which of the following alerts other members of the team that the patient has arrived?

Accepted Answer

A) Change the patient's status in the electronic scheduler to "in the office." 
B) Ask the patient to update his/her health history at the computer kiosk. 
C) Use the light intercom to announce the patient's arrival. 
D) Queue the system to process the insurance claim. 
A) Change the patient's status in the electronic scheduler to "in the office." 
B) Ask the patient to update his/her health history at the computer kiosk. 
C) Use the light intercom to announce the patient's arrival. 
D) Queue the system to process the insurance claim.

Question 2

Which of the following reports are used to determine the cost of operating the dental practice?

Accepted Answer

A) Financial reports 
B) Accounts receivable reports 
C) Profit and loss statements 
D) Aging reports 
A) Financial reports 
B) Accounts receivable reports 
C) Profit and loss statements 
D) Aging reports

Question 3

Fill in the blank:
 A/an _______ is created when a patient pays for treatment in advance.

Accepted Answer

A) account balance 
B) balance adjustment 
C) service charge 
D) credit balance 
A) account balance 
B) balance adjustment 
C) service charge 
D) credit balance

Question 4

What is the purpose of a routing slip?

Accepted Answer

A) To inform the front desk where the patient record is located when it has been removed from the file 
B) To provide the back office staff with information as to which treatment rooms are being used 
C) To communicate treatment information between the treatment area and the business office 
D) To inform the office manager when insurance claims have been sent to an insurance provider 
A) To inform the front desk where the patient record is located when it has been removed from the file 
B) To provide the back office staff with information as to which treatment rooms are being used 
C) To communicate treatment information between the treatment area and the business office 
D) To inform the office manager when insurance claims have been sent to an insurance provider

Question 5

Which of the following adjustments will raise the patient's balance?

Accepted Answer

A) Returned check 
B) Disallowed insurance charge 
C) Professional courtesies 
D) Uncollectible fees 
A) Returned check 
B) Disallowed insurance charge 
C) Professional courtesies 
D) Uncollectible fees

In a computerized system,which of the following alerts other members of the team that the patient has arrived?

Which of the following reports are used to determine the cost of operating the dental practice?

Fill in the blank: A/an _______ is created when a patient pays for treatment in advance.

What is the purpose of a routing slip?

Which of the following adjustments will raise the patient's balance?

Orientation to the Dental Profession

Dental Basics

Communication Skills and Telephone Techniques

Written Correspondence

Patient Relations

Dental Healthcare Team Communications

Computerized Dental Practice

Patient Clinical Records

Information Management

Dental Patient Scheduling

Recall Systems

Inventory Management

Dental Office Equipment

Financial Arrangements and Collection Procedures

Dental Insurance Processing

Bookkeeping Procedures: Accounts Payable

Employment Strategies

Filters

Exam 17: Bookkeeping Procedures: Accounts Receivable

In a computerized system,which of the following alerts other members of the team that the patient has arrived?

Which of the following reports are used to determine the cost of operating the dental practice?

Fill in the blank: A/an _______ is created when a patient pays for treatment in advance.

What is the purpose of a routing slip?

Which of the following adjustments will raise the patient's balance?

Orientation to the Dental Profession

Dental Basics

Communication Skills and Telephone Techniques

Written Correspondence

Patient Relations

Dental Healthcare Team Communications

Computerized Dental Practice

Patient Clinical Records

Information Management

Dental Patient Scheduling

Recall Systems

Inventory Management

Dental Office Equipment

Financial Arrangements and Collection Procedures

Dental Insurance Processing

Bookkeeping Procedures: Accounts Payable

Employment Strategies

Filters