Exam 9: Managing Electronic Health Record Systems: Collaboration and Implementation

Computer system users think in business tasks.

List three reasons why the "go live" period is typically stressful.

At the enterprise level it is easy to establish each users need to know.

Give two examples of user manager trust in systems development projects.

The information systems staff will never know all that they could about a complex database, operating system, or network.

To build trust, vendors must deliver on their promises of a well-functioning system.

The user's manual should document all system features and functionality.

Identify the attributes of a training manual with a user manual. -Encompasses documentation of the entire system

Setting policies and revising procedures is integral to making major new computer systems work in health care facilities.

User expectations of what the system will do should match the information systems staff's expectations.

When health information management (HIM) managers say that there are many "challenges" associated with a system implementation, what does the word challenges mean?

MATCHING Match the following descriptors as a best fit to either "Project" or "Operations." -Not "start date" and "end date" focused

User managers may strongly support a project but underestimate which factors?

The value of data in the legacy systems is assessed by the information systems staff.

Operational workflow planning is the purview of the system users.

List three factors that could delay system implementation.

Identify the attributes of a training manual with a user manual. -Defines and describes all system features

It is possible to clearly understand the expected outcome of a systems project but not understand the process by which the team is obtaining the outcome.