Exam 1: Introduction to Operations Management

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The transformational processes used in operations can be applied to materials and information, as well as customers.

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Identify and explain some of the complexities of modern-day operations.

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Responsibilities for Operations Managers include:

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Value added is decreasingly important in times of recession

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In value-conscious markets where costs and prices must be carefully controlled, all of the following are recommended except.

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How does the transformational processes differ from the other operational processes?

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Explain why does operation need to be linked to markets

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Why are operations not wholly organizationally specific?

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Cost, instead of value, must be used in analyzing competitive position.

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Responsibilities for Operations Managers include:

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Explain have the rate of change in business is affecting modern-day operations.

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Operations includes all of the following except:

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Key strategic decisions within operations management include:

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The extent to which operations managers become involved in activities in the entire supply chain depends on a number of factors, except for:

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What are the functional areas typically associated with operations?

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Explain how operations management can help firms enter and compete in both new and existing markets

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Identify and explain some of the challenges facing modern-day operations.

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Where an organization is located has little impact on capacity and supply chain decisions.

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Which of the following factors are driving the current era of volatile markets and industries? i. Wealth ii. Fashion iii. Invention iv. Creativity v. Technology

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What period of change did operations management NOT go through? i. Craft ii. Quality Iii. Mass production iv. Globalization v. Current

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