Question 1

Market positioning will have a greater effect on competitive advantage than how people are managed.

Accepted Answer

A) True 
 B)False

Question 2

Explain how stretching and sustained learning and development creates key elements in strategic operations.

Accepted Answer

Stretching and sustained learning and de

Question 3

Task management has been superseded by knowledge management with respect to productivity.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following is an important factor in team performance?

Accepted Answer

A)  Trained. 
B)  size 
C)  Process-based problem solving skills. 
D)  Data-oriented decision making. 
E)  Share new knowledge 
A)  Trained. 
B)  size 
C)  Process-based problem solving skills. 
D)  Data-oriented decision making. 
E)  Share new knowledge

Question 5

Obtaining commitment to change involves all of the following except;

Accepted Answer

A)  leadership 
B)  communications 
C)  motivation 
D)  organizational design 
E)  all of the above are needed 
A)  leadership 
B)  communications 
C)  motivation 
D)  organizational design 
E)  all of the above are needed

Question 6

It is critical that operations management is involved with the design and development of working conditions

Accepted Answer

A) True 
 B)False

Question 7

Explain how people can contribute to innovation.

Accepted Answer

People can contribute to innovation in a

Question 8

Which of the following is a practice leading to "commitment to people";

Accepted Answer

A)  security 
B)  recruitment 
C)  reward structures 
D)  messaging 
E)  all of the above 
A)  security 
B)  recruitment 
C)  reward structures 
D)  messaging 
E)  all of the above

Question 9

Careful selection of resources has a significantly affect the development of effective teams.

Accepted Answer

A) True 
 B)False

Question 10

One of the key skills in strategic operations management is motivating and directing resources.

Accepted Answer

A) True 
 B)False

Question 11

Discuss how the nature of task being performed influence the design of an organizations structure.

Accepted Answer

The nature of the task being performed h

Question 12

Professional bureaucracy organizational structures are best suited for ___________ forms;

Accepted Answer

A)  Centralized organic. 
B)  Decentralized organic. 
C)  Centralized mechanical. 
D)  Decentralized mechanical. 
E)  Project 
A)  Centralized organic. 
B)  Decentralized organic. 
C)  Centralized mechanical. 
D)  Decentralized mechanical. 
E)  Project

Question 13

Discuss how teamwork contributes to improving flexibility.

Accepted Answer

Teamwork contributes to improving flexib

Question 14

Which of the following are important for effective team working?

Accepted Answer

A)  Trained staff. 
B)  Process-based problem solving. 
C)  Data-oriented decision making. 
D)  Effective conflict resolution mechanisms 
E)  Share new knowledge 
A)  Trained staff. 
B)  Process-based problem solving. 
C)  Data-oriented decision making. 
D)  Effective conflict resolution mechanisms 
E)  Share new knowledge

Question 15

The way work is organized and staffed will have a significant impact on performance.

Accepted Answer

A) True 
 B)False

Question 16

Mechanical organizations are best suited for ___________ conditions;

Accepted Answer

A)  Stable. 
B)  Slow changing. 
C)  Moderately fast changing 
D)  Rapidly changing. 
E)  none of the above 
A)  Stable. 
B)  Slow changing. 
C)  Moderately fast changing 
D)  Rapidly changing. 
E)  none of the above

Question 17

Which of the following is an important factor in team performance?

Accepted Answer

A)  Leadership 
B)  Trained. 
C)  Process-based problem solving skills. 
D)  Data-oriented decision making. 
E)  Share new knowledge 
A)  Leadership 
B)  Trained. 
C)  Process-based problem solving skills. 
D)  Data-oriented decision making. 
E)  Share new knowledge

Question 18

One of the key issues in strategic operations management involves the stretching and sustaining of learning and development.

Accepted Answer

A) True 
 B)False

Question 19

The creation of a high performance workplace involves all of the following except;

Accepted Answer

A)  The creation of enabling structures 
B)  The creation of shared purpose 
C)  The stretching and sustaining of learning and development 
D)  The creation of enabling structures. 
E)  None of the above 
A)  The creation of enabling structures 
B)  The creation of shared purpose 
C)  The stretching and sustaining of learning and development 
D)  The creation of enabling structures. 
E)  None of the above

Question 20

Which of the following is a practice leading to "shared strategic purpose";

Accepted Answer

A)  Gaining input and discussion. 
B)  Communication 
C)  Alignment of goals 
D)  Policy deployment 
E)  all of the above 
A)  Gaining input and discussion. 
B)  Communication 
C)  Alignment of goals 
D)  Policy deployment 
E)  all of the above

Market positioning will have a greater effect on competitive advantage than how people are managed.

Explain how stretching and sustained learning and development creates key elements in strategic operations.

Task management has been superseded by knowledge management with respect to productivity.

Which of the following is an important factor in team performance?

Obtaining commitment to change involves all of the following except;

It is critical that operations management is involved with the design and development of working conditions

Explain how people can contribute to innovation.

Which of the following is a practice leading to "commitment to people";

Careful selection of resources has a significantly affect the development of effective teams.

One of the key skills in strategic operations management is motivating and directing resources.

Discuss how the nature of task being performed influence the design of an organizations structure.

Professional bureaucracy organizational structures are best suited for ___________ forms;

Discuss how teamwork contributes to improving flexibility.

Which of the following are important for effective team working?

The way work is organized and staffed will have a significant impact on performance.

Mechanical organizations are best suited for ___________ conditions;

Which of the following is an important factor in team performance?

One of the key issues in strategic operations management involves the stretching and sustaining of learning and development.

The creation of a high performance workplace involves all of the following except;

Which of the following is a practice leading to "shared strategic purpose";

Introduction to Operations Management

Strategic Operations Management

Managing Services Operations

Innovation

Managing Inventory, MRP, ERP, and JIT

Managing the Transformation Process

Managing and Improving Quality

Capacity and Scheduling Management

Sustainability

The Future of Operations Management

Filters

Exam 8: Human Resources

Market positioning will have a greater effect on competitive advantage than how people are managed.

Explain how stretching and sustained learning and development creates key elements in strategic operations.

Task management has been superseded by knowledge management with respect to productivity.

Which of the following is an important factor in team performance?

Obtaining commitment to change involves all of the following except;

It is critical that operations management is involved with the design and development of working conditions

Explain how people can contribute to innovation.

Which of the following is a practice leading to "commitment to people";

Careful selection of resources has a significantly affect the development of effective teams.

One of the key skills in strategic operations management is motivating and directing resources.

Discuss how the nature of task being performed influence the design of an organizations structure.

Professional bureaucracy organizational structures are best suited for ___________ forms;

Discuss how teamwork contributes to improving flexibility.

Which of the following are important for effective team working?

The way work is organized and staffed will have a significant impact on performance.

Mechanical organizations are best suited for ___________ conditions;

Which of the following is an important factor in team performance?

One of the key issues in strategic operations management involves the stretching and sustaining of learning and development.

The creation of a high performance workplace involves all of the following except;

Which of the following is a practice leading to "shared strategic purpose";

Introduction to Operations Management

Strategic Operations Management

Managing Services Operations

Innovation

Managing Inventory, MRP, ERP, and JIT

Managing the Transformation Process

Managing and Improving Quality

Capacity and Scheduling Management

Sustainability

The Future of Operations Management

Filters