Question 1

According to Milton Friedman, if managers hire economically disadvantaged youths they:

Accepted Answer

A)  are simply stealing from the firm's owners 
B)  are not considering the firm's economic needs and financial well-being 
C)  are justified in doing so because it's the right thing to do for society 
D)  will be correct in their actions if the hirings pay off financially for the firm 
E)  none of the above 
A)  are simply stealing from the firm's owners 
B)  are not considering the firm's economic needs and financial well-being 
C)  are justified in doing so because it's the right thing to do for society 
D)  will be correct in their actions if the hirings pay off financially for the firm 
E)  none of the above

Question 2

Bill is a line manager at a food packaging plant. His responsibilities in managing the human resources of his organization include all of the following EXCEPT:

Accepted Answer

A)  be proactive about learning how leading companies are managing human resources 
B)  seek input from HR professionals and line workers to improve own competency 
C)  learn about and apply basic principles for managing HR 
D)  work closely with HR professionals in the company to develop and implement HR policies 
E)  understand that as line managers they share responsibility for managing human resources with HR 
A)  be proactive about learning how leading companies are managing human resources 
B)  seek input from HR professionals and line workers to improve own competency 
C)  learn about and apply basic principles for managing HR 
D)  work closely with HR professionals in the company to develop and implement HR policies 
E)  understand that as line managers they share responsibility for managing human resources with HR

Question 3

The Florida Quarry Company wants to reopen a quarry mine in North Georgia. The mine contains an estimated 76 million tons of granite and would make the company one of the leading granite producers in the Eastern United States. The local communities fear what such mining will do to their environment. This example reflects:

Accepted Answer

A)  a conflict between shareholders and society 
B)  a lack of social responsibility by the company 
C)  a conflict among all of Florida Quarry's secondary stakeholders 
D)  how the customer stakeholder can influence the organization 
E)  a conflict among all of Florida Quarry's primary stakeholders 
A)  a conflict between shareholders and society 
B)  a lack of social responsibility by the company 
C)  a conflict among all of Florida Quarry's secondary stakeholders 
D)  how the customer stakeholder can influence the organization 
E)  a conflict among all of Florida Quarry's primary stakeholders

Question 4

Complexity is created by:

Accepted Answer

A)  rapidly evolving competition from around the world 
B)  constant innovations in products and services 
C)  changing organizational structure and strategies 
D)  political and economic dynamics 
E)  the continuous introduction of new technologies
F) all of the above 
A)  rapidly evolving competition from around the world 
B)  constant innovations in products and services 
C)  changing organizational structure and strategies 
D)  political and economic dynamics 
E)  the continuous introduction of new technologies
F) all of the above

Question 5

The relationship between quality of HRM activities and market value:

Accepted Answer

A)  fluctuates with the economy 
B)  has not been proven 
C)  indicates firms with better HR practices have greater increases in value per employee 
D)  depends upon the relationship among the members of the HR triad 
E)  none of the above 
A)  fluctuates with the economy 
B)  has not been proven 
C)  indicates firms with better HR practices have greater increases in value per employee 
D)  depends upon the relationship among the members of the HR triad 
E)  none of the above

Question 6

Melissa is an HR professional who works for a natural gas company. She wants to maintain professional responsibility, so she has decided to:

Accepted Answer

A)  pursue formal academic opportunities 
B)  measure the effectiveness of HR in contributing to organizational goals 
C)  use his or her position for personal or financial gain 
D)  seek preferential treatment in the HR processes 
E)  avoid conflicts of interest 
A)  pursue formal academic opportunities 
B)  measure the effectiveness of HR in contributing to organizational goals 
C)  use his or her position for personal or financial gain 
D)  seek preferential treatment in the HR processes 
E)  avoid conflicts of interest

Question 7

Which of the following is NOT a tangible asset for a firm:

Accepted Answer

A)  Part-time employees 
B)  In-process inventory 
C)  Plant equipment 
D)  Mortgaged real estate 
E)  Accounts receivable 
A)  Part-time employees 
B)  In-process inventory 
C)  Plant equipment 
D)  Mortgaged real estate 
E)  Accounts receivable

Question 8

Which of the following would be an example of how Southwest Airlines has created an inimitable corporate culture:

Accepted Answer

A)  Hiring the best people available 
B)  Having employees who understand the firm's strategy 
C)  Offering a profit-sharing program 
D)  Setting goals and performance targets for the firm as a whole 
E)  All of the above 
A)  Hiring the best people available 
B)  Having employees who understand the firm's strategy 
C)  Offering a profit-sharing program 
D)  Setting goals and performance targets for the firm as a whole 
E)  All of the above

Question 9

Investors, creditors, and suppliers are referred to as stockholders; employees, customers, and distributors are referred to as stakeholders.

Accepted Answer

A) True 
 B)False

Question 10

The view of corporate social responsibility (CSR) that was held by the largest percentage of managers was that CSR:

Accepted Answer

A)  is a necessary cost of business 
B)  provides a distinctive position in the market 
C)  is meaningless if it includes things that firms would do anyway 
D)  is a waste of time 
E)  is only for those firms that can afford it 
A)  is a necessary cost of business 
B)  provides a distinctive position in the market 
C)  is meaningless if it includes things that firms would do anyway 
D)  is a waste of time 
E)  is only for those firms that can afford it

Question 11

Which of the following would be an example of how to create an inimitable corporate culture:

Accepted Answer

A)  Hiring the best employees available 
B)  Benchmarking against other successful firms 
C)  Develop a complex and integrated system of HR practices over a period of many years 
D)  A company-specific training program 
E)  All of the above 
A)  Hiring the best employees available 
B)  Benchmarking against other successful firms 
C)  Develop a complex and integrated system of HR practices over a period of many years 
D)  A company-specific training program 
E)  All of the above

Question 12

Founded in 1998 by Larry Page and Sergey Brin, Google has grown from a two-person company with no revenue to a company valued at more than $150 billion. Google both created and continues to transform the world of online search and advertising. As part of their HR management philosophy, which of the following cultural values does Google hold important?

Accepted Answer

A)  high on trust 
B)  low on politics 
C)  sharing of resources and wealth 
D)  meaning and significance 
E)  all of the above 
A)  high on trust 
B)  low on politics 
C)  sharing of resources and wealth 
D)  meaning and significance 
E)  all of the above

Question 13

Describe the relationship between a firm and its stakeholders.

Accepted Answer

Stakeholders are individuals or groups t

Question 14

The external environment affects all organizations, but its effects are not the same for all organizations.

Accepted Answer

A) True 
 B)False

Question 15

Improving on time delivery of results to satisfy customers and reinforce or expand informal networks to satisfy employees are common reasons for the expanding use of:

Accepted Answer

A)  assessment centers in selection 
B)  work teams 
C)  employee stock ownership 
D)  synergy 
E)  globalization 
A)  assessment centers in selection 
B)  work teams 
C)  employee stock ownership 
D)  synergy 
E)  globalization

Question 16

Management practices such as using rapid market intelligence and competitive pricing will create a sustainable competitive advantage, regardless of the human resources used to implement these strategies.

Accepted Answer

A) True 
 B)False

Question 17

Truck drivers would be an example of a(n) ____________ stakeholder group whose concerns an express package delivery firm must address in order to ensure its own survival.

Accepted Answer

A)  strategic 
B)  primary 
C)  direct 
D)  organizational 
E)  corporate 
A)  strategic 
B)  primary 
C)  direct 
D)  organizational 
E)  corporate

Question 18

Several studies have shown that the approaches firms take to manage their human resources can increase profitability, annual sales per employee (productivity), market value, and earnings-per-share growth.

Accepted Answer

A) True 
 B)False

Question 19

The characteristics that tend to shape the way a firm manages its people include:

Accepted Answer

A)  the leadership of the top management team 
B)  the firm's culture 
C)  technology 
D)  business strategy 
E)  all of the above 
A)  the leadership of the top management team 
B)  the firm's culture 
C)  technology 
D)  business strategy 
E)  all of the above

Question 20

Discuss why the U.S. workforce is becoming more culturally diverse.

Accepted Answer

More and more women are working, resulti

According to Milton Friedman, if managers hire economically disadvantaged youths they:

Bill is a line manager at a food packaging plant. His responsibilities in managing the human resources of his organization include all of the following EXCEPT:

Complexity is created by:

The relationship between quality of HRM activities and market value:

Melissa is an HR professional who works for a natural gas company. She wants to maintain professional responsibility, so she has decided to:

Which of the following is NOT a tangible asset for a firm:

Which of the following would be an example of how Southwest Airlines has created an inimitable corporate culture:

Investors, creditors, and suppliers are referred to as stockholders; employees, customers, and distributors are referred to as stakeholders.

The view of corporate social responsibility (CSR) that was held by the largest percentage of managers was that CSR:

Which of the following would be an example of how to create an inimitable corporate culture:

Describe the relationship between a firm and its stakeholders.

The external environment affects all organizations, but its effects are not the same for all organizations.

Improving on time delivery of results to satisfy customers and reinforce or expand informal networks to satisfy employees are common reasons for the expanding use of:

Management practices such as using rapid market intelligence and competitive pricing will create a sustainable competitive advantage, regardless of the human resources used to implement these strategies.

Truck drivers would be an example of a(n) ____________ stakeholder group whose concerns an express package delivery firm must address in order to ensure its own survival.

Several studies have shown that the approaches firms take to manage their human resources can increase profitability, annual sales per employee (productivity), market value, and earnings-per-share growth.

The characteristics that tend to shape the way a firm manages its people include:

Discuss why the U.S. workforce is becoming more culturally diverse.

Understanding the External and Organizational Environments

Ensuring Fair Treatment and Legal Compliance

HR Planning for Alignment and Change

Using Job Analysis and Competency Modeling

Recruiting and Retaining Qualified Employees

Selecting Employees to Fit the Job and the Organization

Training and Developing a Competitive Workforce

Conducting Performance Management

Developing an Approach to Total Compensation

Using Performance-Based Pay to Achieve Strategic Objectives

Providing Benefits and Services

Promoting Safety, Health, and Well-Being in the Workplace

Understanding Unionization and Collective Bargaining

Filters

Exam 1: Managing Human Resources

According to Milton Friedman, if managers hire economically disadvantaged youths they:

Bill is a line manager at a food packaging plant. His responsibilities in managing the human resources of his organization include all of the following EXCEPT:

Complexity is created by:

The relationship between quality of HRM activities and market value:

Melissa is an HR professional who works for a natural gas company. She wants to maintain professional responsibility, so she has decided to:

Which of the following is NOT a tangible asset for a firm:

Which of the following would be an example of how Southwest Airlines has created an inimitable corporate culture:

Investors, creditors, and suppliers are referred to as stockholders; employees, customers, and distributors are referred to as stakeholders.

The view of corporate social responsibility (CSR) that was held by the largest percentage of managers was that CSR:

Which of the following would be an example of how to create an inimitable corporate culture:

Describe the relationship between a firm and its stakeholders.

The external environment affects all organizations, but its effects are not the same for all organizations.

Improving on time delivery of results to satisfy customers and reinforce or expand informal networks to satisfy employees are common reasons for the expanding use of:

Management practices such as using rapid market intelligence and competitive pricing will create a sustainable competitive advantage, regardless of the human resources used to implement these strategies.

Truck drivers would be an example of a(n) ____________ stakeholder group whose concerns an express package delivery firm must address in order to ensure its own survival.

Several studies have shown that the approaches firms take to manage their human resources can increase profitability, annual sales per employee (productivity), market value, and earnings-per-share growth.

The characteristics that tend to shape the way a firm manages its people include:

Discuss why the U.S. workforce is becoming more culturally diverse.

Understanding the External and Organizational Environments

Ensuring Fair Treatment and Legal Compliance

HR Planning for Alignment and Change

Using Job Analysis and Competency Modeling

Recruiting and Retaining Qualified Employees

Selecting Employees to Fit the Job and the Organization

Training and Developing a Competitive Workforce

Conducting Performance Management

Developing an Approach to Total Compensation

Using Performance-Based Pay to Achieve Strategic Objectives

Providing Benefits and Services

Promoting Safety, Health, and Well-Being in the Workplace

Understanding Unionization and Collective Bargaining

Filters