Question 1

Which of the following is a good measure of how well the union-management negotiation process works?

Accepted Answer

A)  the need for government intervention 
B)  the duration of contract negotiations 
C)  the use of mediation and arbitration 
D)  the outcome of member ratification votes 
E)  all of the above 
A)  the need for government intervention 
B)  the duration of contract negotiations 
C)  the use of mediation and arbitration 
D)  the outcome of member ratification votes 
E)  all of the above

Question 2

Which of the following statements is not true about cooperative union-management relationships?

Accepted Answer

A)  the union and management are partners 
B)  cooperative arrangements are particularly fragile 
C)  the union is jointly responsible with management for reaching a suitable solution to a business challenge 
D)  labor and management solve problems, share information, and integrate outcomes. 
E)  These relationships are more common in the U.S. than in Europe 
A)  the union and management are partners 
B)  cooperative arrangements are particularly fragile 
C)  the union is jointly responsible with management for reaching a suitable solution to a business challenge 
D)  labor and management solve problems, share information, and integrate outcomes. 
E)  These relationships are more common in the U.S. than in Europe

Question 3

In the chapter opening vignette "Managing Human Resources at United Parcel Service," how does the current union-relationship reflect the International Brotherhood of Teamsters' influence on important areas related to UPS's flexibility, costs, and profitability?

Accepted Answer

For most of its 100-year history, UPS ma

Question 4

What is the first step in the union organization campaign?

Accepted Answer

Union cont

Question 5

National unions:

Accepted Answer

A)  are umbrella organizations like the AFL-CIO 
B)  are all affiliated with the AFL-CIO 
C)  develop the general policies and procedures by which local unions operate 
D)  serve as the primary arbitrator in employee-employer disputes 
E)  routinely assist local unions in grievance-handling 
A)  are umbrella organizations like the AFL-CIO 
B)  are all affiliated with the AFL-CIO 
C)  develop the general policies and procedures by which local unions operate 
D)  serve as the primary arbitrator in employee-employer disputes 
E)  routinely assist local unions in grievance-handling

Question 6

Before negotiations begin with management, the union should:

Accepted Answer

A)  collect information on the financial situation of the company 
B)  examine negotiation results at similar companies 
C)  determine the attitude of management toward various issues as reflected in past negotiations 
D)  gather information on the attitudes and desires of employees 
E)  do all of the above 
A)  collect information on the financial situation of the company 
B)  examine negotiation results at similar companies 
C)  determine the attitude of management toward various issues as reflected in past negotiations 
D)  gather information on the attitudes and desires of employees 
E)  do all of the above

Question 7

_______________ clauses in collective bargaining agreements detail the specific grounds for discipline or provide a general statement that discipline can only occur for proper and just reasons.

Accepted Answer

A)  Absolution 
B)  Probable cause 
C)  Reasonable doubt 
D)  Just cause 
E)  Impropriety 
A)  Absolution 
B)  Probable cause 
C)  Reasonable doubt 
D)  Just cause 
E)  Impropriety

Question 8

Name two positive results of recent union mergers.

Accepted Answer

Although mergers between unions may not

Question 9

Which of the following is not a reason why many unions merged?

Accepted Answer

A)  to end costly jurisdictional disputes between unions 
B)  to gain more financial strength 
C)  to cover industries and occupations previously underrepresented 
D)  to increase efficiency in union-organizing efforts 
E)  to support the move toward global expansion 
A)  to end costly jurisdictional disputes between unions 
B)  to gain more financial strength 
C)  to cover industries and occupations previously underrepresented 
D)  to increase efficiency in union-organizing efforts 
E)  to support the move toward global expansion

Question 10

Which of the following union statements in favor of card checking is not incorrect according to the findings of labor relations research?

Accepted Answer

A)  Card checking would simplify the certification process by eliminating an election. 
B)  Card checking would end secret ballot certification elections. 
C)  Card checking would remove employers' distinct advantage in the election process. 
D)  Card checking increases workers' knowledge of the union recognition process. 
E)  Card checking will substantially increase union membership. 
A)  Card checking would simplify the certification process by eliminating an election. 
B)  Card checking would end secret ballot certification elections. 
C)  Card checking would remove employers' distinct advantage in the election process. 
D)  Card checking increases workers' knowledge of the union recognition process. 
E)  Card checking will substantially increase union membership.

Question 11

Which of the following groups provide the best opportunity for growth in union membership?

Accepted Answer

A)  younger workers 
B)  minorities 
C)  women 
D)  all of the above 
E)  none of the above 
A)  younger workers 
B)  minorities 
C)  women 
D)  all of the above 
E)  none of the above

Question 12

When a single union negotiates with several companies, the employers may bargain as a group. At the local level this is called _____ bargaining.

Accepted Answer

A)  coordinated 
B)  distributive 
C)  collective 
D)  multiemployer 
E)  collaborative 
A)  coordinated 
B)  distributive 
C)  collective 
D)  multiemployer 
E)  collaborative

Question 13

An arbitrator:

Accepted Answer

A)  is a neutral third party that helps the union and management negotiators reach a voluntary agreement 
B)  determines the conditions of the agreement that ends the negotiation deadlock 
C)  may make suggestions and recommendations based on his or her expertise 
D)  must have the trust and respect of both parties if he or she is to have any success at ending the deadlock 
E)  has no power to impose a solution 
A)  is a neutral third party that helps the union and management negotiators reach a voluntary agreement 
B)  determines the conditions of the agreement that ends the negotiation deadlock 
C)  may make suggestions and recommendations based on his or her expertise 
D)  must have the trust and respect of both parties if he or she is to have any success at ending the deadlock 
E)  has no power to impose a solution

Question 14

The largest national union is:

Accepted Answer

A)  National Education Association (NE
A)  
B)  Service Employees International Union (SEIU) 
C)  American Federation of State, County, and Municipal Employees (AFSCM
E)  
D)  International Brotherhood of Teamsters (IBT) 
E)  United Food and Commercial Workers (UFCW) 
A)  National Education Association (NE
A)  
B)  Service Employees International Union (SEIU) 
C)  American Federation of State, County, and Municipal Employees (AFSCM
E)  
D)  International Brotherhood of Teamsters (IBT) 
E)  United Food and Commercial Workers (UFCW)

Question 15

When the butchers at Acme Meat Processing Company went on strike, its members formed picket lines at grocery stores that carried Acme products. The union members in the picket lines asked shoppers to not buy meat processed by Acme. Their slogan was, "No Acme Baloney!" This union action is called a(n):

Accepted Answer

A)  secondary boycott 
B)  union support technique 
C)  primary boycott 
D)  employee vendetta 
E)  intermediary involvement device 
A)  secondary boycott 
B)  union support technique 
C)  primary boycott 
D)  employee vendetta 
E)  intermediary involvement device

Question 16

Which of the following laws is NOT among the laws that have been passed to provide legitimacy, structure, and governance to unions:

Accepted Answer

A)  Title VII of the Civil Service Reform Act of 1978 
B)  National Labor Relations Act of 1935 
C)  Labor Management Relations Act of 1947 
D)  Labor Management Reporting and Disclosure Act of 1959 
E)  Labor Management Anticorruption Act of 1963 
A)  Title VII of the Civil Service Reform Act of 1978 
B)  National Labor Relations Act of 1935 
C)  Labor Management Relations Act of 1947 
D)  Labor Management Reporting and Disclosure Act of 1959 
E)  Labor Management Anticorruption Act of 1963

Question 17

Employees have the right to solicit for unions on company property during their personal working hours.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following Bill of Rights for Union Members items is incorrect:

Accepted Answer

A)  Unions may impose assessments and raise dues only by democratic procedures. 
B)  Union members have equal rights to nominate candidates for union office, vote in union elections, and participate in union meetings. 
C)  Unions must afford members a full and fair hearing of charges against them. 
D)  Union members and nonmember employees have the right to receive and inspect a copy of the collective bargaining agreement. 
E)  Union members may enforce these rights through an arbitration process suit against the union. 
A)  Unions may impose assessments and raise dues only by democratic procedures. 
B)  Union members have equal rights to nominate candidates for union office, vote in union elections, and participate in union meetings. 
C)  Unions must afford members a full and fair hearing of charges against them. 
D)  Union members and nonmember employees have the right to receive and inspect a copy of the collective bargaining agreement. 
E)  Union members may enforce these rights through an arbitration process suit against the union.

Question 19

One major function of the National Labor Relations Board is to:

Accepted Answer

A)  conduct the process in which a union is chosen to represent employees 
B)  supervise the internal activities and finances of unions 
C)  settle employee-employer disputes 
D)  encourage the certification of unions 
E)  reduce the number of economic strikes 
A)  conduct the process in which a union is chosen to represent employees 
B)  supervise the internal activities and finances of unions 
C)  settle employee-employer disputes 
D)  encourage the certification of unions 
E)  reduce the number of economic strikes

Question 20

What happens once the union begins the campaign to collect authorization cards?

Accepted Answer

A)  If the union gets 75 percent or more of the qualified employees to sign the cards, the employer must accept the union as a bargaining agent. 
B)  If the union gets at least 50 percent or more of the qualified employees to sign the cards, the NLRB must conduct an election. 
C)  The union needs 30 percent or more of the qualified employees to sign the cards in order to petition the NLRB for an election. 
D)  The employer usually resists the union's card-signing campaign. 
E)  The employer typically supports the union's card-signing campaign in order to reduce disruption in the workplace during the campaign. 
A)  If the union gets 75 percent or more of the qualified employees to sign the cards, the employer must accept the union as a bargaining agent. 
B)  If the union gets at least 50 percent or more of the qualified employees to sign the cards, the NLRB must conduct an election. 
C)  The union needs 30 percent or more of the qualified employees to sign the cards in order to petition the NLRB for an election. 
D)  The employer usually resists the union's card-signing campaign. 
E)  The employer typically supports the union's card-signing campaign in order to reduce disruption in the workplace during the campaign.

Which of the following is a good measure of how well the union-management negotiation process works?

Which of the following statements is not true about cooperative union-management relationships?

In the chapter opening vignette "Managing Human Resources at United Parcel Service," how does the current union-relationship reflect the International Brotherhood of Teamsters' influence on important areas related to UPS's flexibility, costs, and profitability?

What is the first step in the union organization campaign?

National unions:

Before negotiations begin with management, the union should:

_______________ clauses in collective bargaining agreements detail the specific grounds for discipline or provide a general statement that discipline can only occur for proper and just reasons.

Name two positive results of recent union mergers.

Which of the following is not a reason why many unions merged?

Which of the following union statements in favor of card checking is not incorrect according to the findings of labor relations research?

Which of the following groups provide the best opportunity for growth in union membership?

When a single union negotiates with several companies, the employers may bargain as a group. At the local level this is called _____ bargaining.

An arbitrator:

The largest national union is:

Which of the following laws is NOT among the laws that have been passed to provide legitimacy, structure, and governance to unions:

Employees have the right to solicit for unions on company property during their personal working hours.

Which of the following Bill of Rights for Union Members items is incorrect:

One major function of the National Labor Relations Board is to:

What happens once the union begins the campaign to collect authorization cards?

Managing Human Resources

Understanding the External and Organizational Environments

Ensuring Fair Treatment and Legal Compliance

HR Planning for Alignment and Change

Using Job Analysis and Competency Modeling

Recruiting and Retaining Qualified Employees

Selecting Employees to Fit the Job and the Organization

Training and Developing a Competitive Workforce

Conducting Performance Management

Developing an Approach to Total Compensation

Using Performance-Based Pay to Achieve Strategic Objectives

Providing Benefits and Services

Promoting Safety, Health, and Well-Being in the Workplace

Filters

Exam 14: Understanding Unionization and Collective Bargaining

Which of the following is a good measure of how well the union-management negotiation process works?

Which of the following statements is not true about cooperative union-management relationships?

In the chapter opening vignette "Managing Human Resources at United Parcel Service," how does the current union-relationship reflect the International Brotherhood of Teamsters' influence on important areas related to UPS's flexibility, costs, and profitability?

What is the first step in the union organization campaign?

National unions:

Before negotiations begin with management, the union should:

_______________ clauses in collective bargaining agreements detail the specific grounds for discipline or provide a general statement that discipline can only occur for proper and just reasons.

Name two positive results of recent union mergers.

Which of the following is not a reason why many unions merged?

Which of the following union statements in favor of card checking is not incorrect according to the findings of labor relations research?

Which of the following groups provide the best opportunity for growth in union membership?

When a single union negotiates with several companies, the employers may bargain as a group. At the local level this is called _____ bargaining.

An arbitrator:

The largest national union is:

Which of the following laws is NOT among the laws that have been passed to provide legitimacy, structure, and governance to unions:

Employees have the right to solicit for unions on company property during their personal working hours.

Which of the following Bill of Rights for Union Members items is incorrect:

One major function of the National Labor Relations Board is to:

What happens once the union begins the campaign to collect authorization cards?

Managing Human Resources

Understanding the External and Organizational Environments

Ensuring Fair Treatment and Legal Compliance

HR Planning for Alignment and Change

Using Job Analysis and Competency Modeling

Recruiting and Retaining Qualified Employees

Selecting Employees to Fit the Job and the Organization

Training and Developing a Competitive Workforce

Conducting Performance Management

Developing an Approach to Total Compensation

Using Performance-Based Pay to Achieve Strategic Objectives

Providing Benefits and Services

Promoting Safety, Health, and Well-Being in the Workplace

Filters