Question 1

In some cultures, the single-most factor in defining whether you are part of the in-group or the out-group is your

Accepted Answer

A)  political views. 
B)  gender. 
C)  religion. 
D)  age. 
A)  political views. 
B)  gender. 
C)  religion. 
D)  age. C

Question 2

A competitive culture places value on

Accepted Answer

A)  harmony and respect 
B)  non-traditional gender roles 
C)  independence and assertiveness 
D)  equality and consensus building 
A)  harmony and respect 
B)  non-traditional gender roles 
C)  independence and assertiveness 
D)  equality and consensus building C

Question 3

Laura is talking to her grandma on the phone. She says loudly and slowly in a sing-song voice: "Oh, Grammie, you're so cute. Now, make sure to take out the doggie later. You don't want him to have a poopy on the floor. He'll have to go to the bathroom. Remember, take him out." Which of the following best explains why Laura is speaking to her grandmother in this manner?

Accepted Answer

A)  Grandma has trouble remembering and communicating because she's older. 
B)  Laura assumes Grandma has trouble communicating because of her age. 
C)  Grandma has a limited vocabulary and has trouble hearing due to her age. 
D)  Laura wants to make an impression on Grandma so she remembers to take the dog out. 
A)  Grandma has trouble remembering and communicating because she's older. 
B)  Laura assumes Grandma has trouble communicating because of her age. 
C)  Grandma has a limited vocabulary and has trouble hearing due to her age. 
D)  Laura wants to make an impression on Grandma so she remembers to take the dog out. B

Question 4

If one claims membership in a social category, such as LGBTQ, that is part of an encompassing group, that person has identified with a __________.

Accepted Answer

A)  culture 
B)  coculture 
C)  ethnocentric culture 
D)  salient culture 
A)  culture 
B)  coculture 
C)  ethnocentric culture 
D)  salient culture

Question 5

Which cultures believe in minimizing the differences between social classes?

Accepted Answer

A)  Low power distance 
B)  High power distance 
C)  Low context 
D)  High context 
A)  Low power distance 
B)  High power distance 
C)  Low context 
D)  High context

Question 6

Which of the following is an accurate statement about culture?

Accepted Answer

A)  Cultural generalizations apply to every member of a cultural group. 
B)  Sometimes greater differences exist within cultures than between cultures. 
C)  Cultural membership does not shape the nature of communication. 
D)  Generalizations about cultural differences are mostly inaccurate and unhelpful. 
A)  Cultural generalizations apply to every member of a cultural group. 
B)  Sometimes greater differences exist within cultures than between cultures. 
C)  Cultural membership does not shape the nature of communication. 
D)  Generalizations about cultural differences are mostly inaccurate and unhelpful.

Question 7

You have gone to Japan to meet with another manager to discuss potential directions for the company. The other manager is Japanese and is slightly higher than you on the company ladder. During this meeting, the other manager makes a suggestion that you do not agree with. How should you respond?

Accepted Answer

A)  "That's an interesting idea. Let me think it over." 
B)  "That's an interesting idea, but I think something else might work better." 
C)  "No. That idea isn't going to work." 
D)  "Sounds good. Let's go ahead with your idea." 
A)  "That's an interesting idea. Let me think it over." 
B)  "That's an interesting idea, but I think something else might work better." 
C)  "No. That idea isn't going to work." 
D)  "Sounds good. Let's go ahead with your idea."

Question 8

For intercultural communication to take place, cultural differences must be ____________.

Accepted Answer

A)  salient 
B)  tolerated 
C)  significant 
D)  ambiguous 
A)  salient 
B)  tolerated 
C)  significant 
D)  ambiguous

Question 9

Which of the following best reflects the relationship between salience and intercultural communication?

Accepted Answer

A)  Individuals must see themselves as different for intercultural communication to take place. 
B)  Increased contact with other cultures creates salience, which affects the quality of intercultural interactions. 
C)  Differences do not need to be recognized for intercultural communication to take place. 
D)  Salience improves the decoding of messages and, as a result, enhances intercultural communication. 
A)  Individuals must see themselves as different for intercultural communication to take place. 
B)  Increased contact with other cultures creates salience, which affects the quality of intercultural interactions. 
C)  Differences do not need to be recognized for intercultural communication to take place. 
D)  Salience improves the decoding of messages and, as a result, enhances intercultural communication.

Question 10

Which of the following best characterizes the relationship between culture and cocultures?

Accepted Answer

A)  The dominant culture determines the overarching characteristics of a coculture. 
B)  Cocultures are both part of and exist alongside the larger culture. 
C)  Cultures are subdivided into distinct and separate cocultures that cannot overlap. 
D)  Dominant cocultures strongly influence the leading features of the larger culture. 
A)  The dominant culture determines the overarching characteristics of a coculture. 
B)  Cocultures are both part of and exist alongside the larger culture. 
C)  Cultures are subdivided into distinct and separate cocultures that cannot overlap. 
D)  Dominant cocultures strongly influence the leading features of the larger culture.

Question 11

__________ people have a gender identity that matches the sex that they were assigned at birth.

Accepted Answer

The answer of __________ people have a gender identity that...

Question 12

Some teens and young adults have an _________ audience, a heightened self-consciousness that makes it seem as if people are always observing and judging them.

Accepted Answer

The answer of Some teens and young adults have an...

Question 13

Gender identity refers to

Accepted Answer

A)  a person's internal sense of being, which includes gender-related qualities. 
B)  a person's preferred pronoun. 
C)  a person's sense of being a sexual being. 
D)  a gender that matches the sex they were assigned at birth. 
A)  a person's internal sense of being, which includes gender-related qualities. 
B)  a person's preferred pronoun. 
C)  a person's sense of being a sexual being. 
D)  a gender that matches the sex they were assigned at birth.

Question 14

Matching
-culture in which members focus on the welfare of the group as a whole

Accepted Answer

A)  Individualistic 
B)  High-context 
C)  Collectivistic 
D)  Low-context 
A)  Individualistic 
B)  High-context 
C)  Collectivistic 
D)  Low-context

Question 15

If you were to say that everyone living in the southern United States is "slow," you'd be engaging in __________.

Accepted Answer

A)  ethnocentrism 
B)  basic hegemony 
C)  overt racism 
D)  regional stereotyping 
A)  ethnocentrism 
B)  basic hegemony 
C)  overt racism 
D)  regional stereotyping

Question 16

Leticia asks Lourdes for her help with a case she is working on. Lourdes does not have the time to help Leticia but does not want to offend her by saying no. Instead, she suggests that her co-worker, Belinda, may be interested in learning more about the case Leticia is working on. Based on her response, Lourdes most likely comes from a _________.

Accepted Answer

A)  high power distance culture 
B)  uncertainty-avoiding culture. 
C)  low context culture 
D)  high context culture 
A)  high power distance culture 
B)  uncertainty-avoiding culture. 
C)  low context culture 
D)  high context culture

Question 17

In Western cultures, like in the U.S., ________ can feel embarrassing and awkward and interpreted as lack of interest, unwillingness to communicate, or hostility.

Accepted Answer

The answer of In Western cultures, like in the U.S.,...

Question 18

Matching
-one views as different from oneself

Accepted Answer

A)  personal fable 
B)  prejudice 
C)  hegemony 
D)  ethnocentrism 
E)  in-groups
F) out-groups 
A)  personal fable 
B)  prejudice 
C)  hegemony 
D)  ethnocentrism 
E)  in-groups
F) out-groups

Question 19

Cultures with a high degree of uncertainty avoidance feel most comfortable

Accepted Answer

A)  embracing ambiguity. 
B)  breaking rules. 
C)  taking risks. 
D)  following time-honored traditions. 
A)  embracing ambiguity. 
B)  breaking rules. 
C)  taking risks. 
D)  following time-honored traditions.

Question 20

When Si-woo, a graduate student from South Korea, filled out her university admission papers, she was confused when the form asked her to list her "first name" and her "last name." She answered Pak then Si-woo. Why did she list her last name first?

Accepted Answer

A)  She doesn't understand the reference to "last name." 
B)  She comes from a collectivist culture which values family over self. 
C)  She comes from a collectivist culture which values self over group membership. 
D)  She comes from a low-context culture which emphasizes humility. 
A)  She doesn't understand the reference to "last name." 
B)  She comes from a collectivist culture which values family over self. 
C)  She comes from a collectivist culture which values self over group membership. 
D)  She comes from a low-context culture which emphasizes humility.

In some cultures, the single-most factor in defining whether you are part of the in-group or the out-group is your

A competitive culture places value on

If one claims membership in a social category, such as LGBTQ, that is part of an encompassing group, that person has identified with a __________.

Which cultures believe in minimizing the differences between social classes?

Which of the following is an accurate statement about culture?

You have gone to Japan to meet with another manager to discuss potential directions for the company. The other manager is Japanese and is slightly higher than you on the company ladder. During this meeting, the other manager makes a suggestion that you do not agree with. How should you respond?

For intercultural communication to take place, cultural differences must be ____________.

Which of the following best reflects the relationship between salience and intercultural communication?

Which of the following best characterizes the relationship between culture and cocultures?

__________ people have a gender identity that matches the sex that they were assigned at birth.

Some teens and young adults have an _________ audience, a heightened self-consciousness that makes it seem as if people are always observing and judging them.

Gender identity refers to

Matching -culture in which members focus on the welfare of the group as a whole

If you were to say that everyone living in the southern United States is "slow," you'd be engaging in __________.

In Western cultures, like in the U.S., ________ can feel embarrassing and awkward and interpreted as lack of interest, unwillingness to communicate, or hostility.

Matching -one views as different from oneself

Cultures with a high degree of uncertainty avoidance feel most comfortable

When Si-woo, a graduate student from South Korea, filled out her university admission papers, she was confused when the form asked her to list her "first name" and her "last name." She answered Pak then Si-woo. Why did she list her last name first?

Communication: What and Why

The Self, Perception, and Communication

Communication and Culture

Listening

Nonverbal Communication

Understanding Interpersonal Communication

Improving Interpersonal Relationships

Communicating in Groups and Teams

Solving Problems in Groups and Teams

Preparing and Presenting Your Speech

Organization and Support

Informative Speaking

Persuasive Speaking

Appendix: Communicating for Career Success

Filters

Exam 4: Language

In some cultures, the single-most factor in defining whether you are part of the in-group or the out-group is your

A competitive culture places value on

If one claims membership in a social category, such as LGBTQ, that is part of an encompassing group, that person has identified with a __________.

Which cultures believe in minimizing the differences between social classes?

Which of the following is an accurate statement about culture?

You have gone to Japan to meet with another manager to discuss potential directions for the company. The other manager is Japanese and is slightly higher than you on the company ladder. During this meeting, the other manager makes a suggestion that you do not agree with. How should you respond?

For intercultural communication to take place, cultural differences must be ____________.

Which of the following best reflects the relationship between salience and intercultural communication?

Which of the following best characterizes the relationship between culture and cocultures?

__________ people have a gender identity that matches the sex that they were assigned at birth.

Some teens and young adults have an _________ audience, a heightened self-consciousness that makes it seem as if people are always observing and judging them.

Gender identity refers to

Matching -culture in which members focus on the welfare of the group as a whole

If you were to say that everyone living in the southern United States is "slow," you'd be engaging in __________.

In Western cultures, like in the U.S., ________ can feel embarrassing and awkward and interpreted as lack of interest, unwillingness to communicate, or hostility.

Matching -one views as different from oneself

Cultures with a high degree of uncertainty avoidance feel most comfortable

When Si-woo, a graduate student from South Korea, filled out her university admission papers, she was confused when the form asked her to list her "first name" and her "last name." She answered Pak then Si-woo. Why did she list her last name first?

Communication: What and Why

The Self, Perception, and Communication

Communication and Culture

Listening

Nonverbal Communication

Understanding Interpersonal Communication

Improving Interpersonal Relationships

Communicating in Groups and Teams

Solving Problems in Groups and Teams

Preparing and Presenting Your Speech

Organization and Support

Informative Speaking

Persuasive Speaking

Appendix: Communicating for Career Success

Filters