Question 1

The idea that one must understand an organization's relationship with other factors outside its boundaries is the focus of the ________________.

Accepted Answer

A)  scientific management perspective 
B)  administrative principles perspective 
C)  human relations perspective 
D)  open systems perspective 
A)  scientific management perspective 
B)  administrative principles perspective 
C)  human relations perspective 
D)  open systems perspective D

Question 2

Supervisory managers act in the role of leader more than top or middle managers.

Accepted Answer

A) True 
 B)False  True

Question 3

Identify and describe the four core processes or functions of management.

Accepted Answer

The four functions of management are planning, organizing, directing and controlling.
Planning involves deciding what is desirable to occur in the future. Managers try to anticipate what will happen, and how their organizations should respond to events. Also, managers try to design proactive behaviors on the part of their own organizations that will result in greater success. Planning occurs at several levels: top (strategic goal setting and planning); middle (functional or divisional objective setting and planning); and supervisory (operational objectives and plans).
Organizing involves creating a design for jobs and units that will fulfill the organization's mission. Also, it encompasses allocating people and resources within the resulting structure.
Directing involves communicating goals and objectives to members, and motivating employees to accomplish their jobs toward these ends.
Controlling means measuring the performance of the organization and its parts to check whether appropriate progress toward goals is being made.

Question 4

Setting goals is part of the _______________ function of management.

Accepted Answer

A)  planning 
B)  organizing 
C)  directing 
D)  controlling 
A)  planning 
B)  organizing 
C)  directing 
D)  controlling

Question 5

The Hawthorne Studies were designed to study the impact of varying physical conditions on human behavior at work.

Accepted Answer

A) True 
 B)False

Question 6

The outcomes that the organization as a whole expects to achieve by pursuing its mission are called _______________.

Accepted Answer

A)  strategic goals 
B)  functional goals 
C)  divisional goals 
D)  operational objectives 
A)  strategic goals 
B)  functional goals 
C)  divisional goals 
D)  operational objectives

Question 7

Discuss the skills that managers need to have. How and why do the needs for these different skills vary by the type of managerial job?

Accepted Answer

The answer of Discuss the skills that managers need to...

Question 8

The idea of "unity of command" comes from the ___________________.

Accepted Answer

A)  scientific management perspective 
B)  administrative principles perspective 
C)  human relations perspective 
D)  open systems perspective 
A)  scientific management perspective 
B)  administrative principles perspective 
C)  human relations perspective 
D)  open systems perspective

Question 9

Grocery stores are likely to be operating in a placid clustered environment.

Accepted Answer

A) True 
 B)False

Question 10

Bureaucratic procedures were intended to provide the needed ____________.

Accepted Answer

A)  procedural structure 
B)  intergroup coordination 
C)  hierarchical flow 
D)  communication system 
A)  procedural structure 
B)  intergroup coordination 
C)  hierarchical flow 
D)  communication system

Question 11

When a manager is acting as an entrepreneur, he/she is acting in a(n) _______________ role.

Accepted Answer

A)  interpersonal 
B)  informational 
C)  decisional 
D)  negotiating 
A)  interpersonal 
B)  informational 
C)  decisional 
D)  negotiating

Question 12

If a manager is communicating goals and objectives to subordinates, he/she is "directing".

Accepted Answer

A) True 
 B)False

Question 13

A "contingency approach" suggests that a manager should choose one perspective on management that fits his/her style, and use it consistently.

Accepted Answer

A) True 
 B)False

Question 14

The major function of top management is ______________.

Accepted Answer

A)  planning 
B)  organizing 
C)  directing 
D)  controlling 
A)  planning 
B)  organizing 
C)  directing 
D)  controlling

Question 15

The idea that environmental conditions must be understood for an organization to respond effectively, is derived from the ________________.

Accepted Answer

A)  scientific management perspective 
B)  administrative principles perspective 
C)  human relations perspective 
D)  open systems perspective 
A)  scientific management perspective 
B)  administrative principles perspective 
C)  human relations perspective 
D)  open systems perspective

Question 16

According to the text, GM will grow increasingly competitive in the automobile industry by ____________ bureaucracy.

Accepted Answer

A)  deleting 
B)  redesigning 
C)  increasing 
D)  decreasing 
A)  deleting 
B)  redesigning 
C)  increasing 
D)  decreasing

Question 17

Evaluating the performance of the organization is part of the ___________ function of management.

Accepted Answer

A)  planning 
B)  organizing 
C)  directing 
D)  controlling 
A)  planning 
B)  organizing 
C)  directing 
D)  controlling

Question 18

Organizations in turbulent fields should develop strategic moves and countermoves that primarily correspond to the actions of their competitors.

Accepted Answer

A) True 
 B)False

Question 19

Top managers act in the capacity of disseminator more than other types of managers.

Accepted Answer

A) True 
 B)False

Question 20

The textbook explains that part of a managerial job is to reconcile the conflict between the attributes of an organization, and balance them. Explain.

Accepted Answer

The answer of The textbook explains that part of a...

The idea that one must understand an organization's relationship with other factors outside its boundaries is the focus of the ________________.

Supervisory managers act in the role of leader more than top or middle managers.

Identify and describe the four core processes or functions of management.

Setting goals is part of the _______________ function of management.

The Hawthorne Studies were designed to study the impact of varying physical conditions on human behavior at work.

The outcomes that the organization as a whole expects to achieve by pursuing its mission are called _______________.

Discuss the skills that managers need to have. How and why do the needs for these different skills vary by the type of managerial job?

The idea of "unity of command" comes from the ___________________.

Grocery stores are likely to be operating in a placid clustered environment.

Bureaucratic procedures were intended to provide the needed ____________.

When a manager is acting as an entrepreneur, he/she is acting in a(n) _______________ role.

If a manager is communicating goals and objectives to subordinates, he/she is "directing".

A "contingency approach" suggests that a manager should choose one perspective on management that fits his/her style, and use it consistently.

The major function of top management is ______________.

The idea that environmental conditions must be understood for an organization to respond effectively, is derived from the ________________.

According to the text, GM will grow increasingly competitive in the automobile industry by ____________ bureaucracy.

Evaluating the performance of the organization is part of the ___________ function of management.

Organizations in turbulent fields should develop strategic moves and countermoves that primarily correspond to the actions of their competitors.

Top managers act in the capacity of disseminator more than other types of managers.

The textbook explains that part of a managerial job is to reconcile the conflict between the attributes of an organization, and balance them. Explain.

Organizational Behavior

Managing Diversity and Individual Differences

Perception, Decision Making and Creativity

Work Motivation and Performance

Satisfaction and Stress

Efficiency, Motivation and Quality in Work Design

Interdependence and Role Relationship

Group Dynamics and Team Effectiveness

Leadership of Groups and Organizations

Power, Politics, and Conflict

Structuring the Organization

Technology, Environment, and Organization Design

Culture, Change, and Organization Development

International Organizational Behavior

Critical Thinking and Continuous Learning

Filters

Exam 2: Management and Managers

The idea that one must understand an organization's relationship with other factors outside its boundaries is the focus of the ________________.

Supervisory managers act in the role of leader more than top or middle managers.

Identify and describe the four core processes or functions of management.

Setting goals is part of the _______________ function of management.

The Hawthorne Studies were designed to study the impact of varying physical conditions on human behavior at work.

The outcomes that the organization as a whole expects to achieve by pursuing its mission are called _______________.

Discuss the skills that managers need to have. How and why do the needs for these different skills vary by the type of managerial job?

The idea of "unity of command" comes from the ___________________.

Grocery stores are likely to be operating in a placid clustered environment.

Bureaucratic procedures were intended to provide the needed ____________.

When a manager is acting as an entrepreneur, he/she is acting in a(n) _______________ role.

If a manager is communicating goals and objectives to subordinates, he/she is "directing".

A "contingency approach" suggests that a manager should choose one perspective on management that fits his/her style, and use it consistently.

The major function of top management is ______________.

The idea that environmental conditions must be understood for an organization to respond effectively, is derived from the ________________.

According to the text, GM will grow increasingly competitive in the automobile industry by ____________ bureaucracy.

Evaluating the performance of the organization is part of the ___________ function of management.

Organizations in turbulent fields should develop strategic moves and countermoves that primarily correspond to the actions of their competitors.

Top managers act in the capacity of disseminator more than other types of managers.

The textbook explains that part of a managerial job is to reconcile the conflict between the attributes of an organization, and balance them. Explain.

Organizational Behavior

Managing Diversity and Individual Differences

Perception, Decision Making and Creativity

Work Motivation and Performance

Satisfaction and Stress

Efficiency, Motivation and Quality in Work Design

Interdependence and Role Relationship

Group Dynamics and Team Effectiveness

Leadership of Groups and Organizations

Power, Politics, and Conflict

Structuring the Organization

Technology, Environment, and Organization Design

Culture, Change, and Organization Development

International Organizational Behavior

Critical Thinking and Continuous Learning

Filters