Question 1

Contingent pay systems reduce the amount of total wages paid to employees.

Accepted Answer

A) True 
 B)False  False

Question 2

To understand management issues in workforce diversity, one should draw upon ________________.

Accepted Answer

A)  micro OB 
B)  meso OB 
C)  micro and meso OB 
D)  macro OB 
A)  micro OB 
B)  meso OB 
C)  micro and meso OB 
D)  macro OB A

Question 3

Socially accepted standards of responsibility and conduct are often called __________.

Accepted Answer

A)  goals 
B)  norms 
C)  ethics 
D)  theories 
A)  goals 
B)  norms 
C)  ethics 
D)  theories C

Question 4

The portion of organizational behavior that is mainly concerned with people working in groups or teams is ___________.

Accepted Answer

A)  micro 
B)  meso 
C)  macro 
D)  psychology 
A)  micro 
B)  meso 
C)  macro 
D)  psychology

Question 5

The process of identifying ways to resolve the problem is called ____________.

Accepted Answer

A)  diagnosis 
B)  solution 
C)  action 
D)  evaluation 
A)  diagnosis 
B)  solution 
C)  action 
D)  evaluation

Question 6

According to research, using job redesign processes is likely to raise a company's productivity by ___________________.

Accepted Answer

A)  more than 40 percent 
B)  between 20 - 40 percent 
C)  between 0 - 20 percent 
D)  not at all 
A)  more than 40 percent 
B)  between 20 - 40 percent 
C)  between 0 - 20 percent 
D)  not at all

Question 7

Contingency pay is ____________.

Accepted Answer

A)  allowing employees to have input into decisions. 
B)  paying employees for performance, not seniority. 
C)  setting targets for employees. 
D)  changing an employee's job to increase intrinsic motivation. 
A)  allowing employees to have input into decisions. 
B)  paying employees for performance, not seniority. 
C)  setting targets for employees. 
D)  changing an employee's job to increase intrinsic motivation.

Question 8

Of the following suggestions a consultant might make, which is likely to be the most effective in raising your productivity when coupled with one of the other programs?

Accepted Answer

A)  job redesign 
B)  goal setting 
C)  contingent pay 
D)  employee participation in decision making 
A)  job redesign 
B)  goal setting 
C)  contingent pay 
D)  employee participation in decision making

Question 9

To understand management issues in organizational adaptability, one should draw upon _______________.

Accepted Answer

A)  micro OB 
B)  meso OB 
C)  macro OB 
D)  all of the above 
A)  micro OB 
B)  meso OB 
C)  macro OB 
D)  all of the above

Question 10

Suppose you are a manager in a company with weak productivity. Of the following suggestions a consultant might make, which is likely to be the least effective in raising your productivity?

Accepted Answer

A)  job redesign 
B)  goal setting 
C)  contingent pay 
D)  employee participation in decision making 
A)  job redesign 
B)  goal setting 
C)  contingent pay 
D)  employee participation in decision making

Question 11

According to research, using goal setting processes is likely to raise a company's productivity by _________________.

Accepted Answer

A)  more than 40 percent 
B)  between 20 - 40 percent 
C)  between 0 - 20 percent 
D)  not at all 
A)  more than 40 percent 
B)  between 20 - 40 percent 
C)  between 0 - 20 percent 
D)  not at all

Question 12

Research analysts have found that using participating programs is likely to raise a company's productivity by __________________.

Accepted Answer

A)  more than 40 percent 
B)  between 20 - 40 percent 
C)  between 0 - 10 percent 
D)  not at all 
A)  more than 40 percent 
B)  between 20 - 40 percent 
C)  between 0 - 10 percent 
D)  not at all

Question 13

In today's business world, in general, emphasis is shifting ____________.

Accepted Answer

A)  toward the production of high-quality goods and services. 
B)  away from mass production. 
C)  toward customization of goods and services for individual or small groups of customers. 
D)  all of the above. 
A)  toward the production of high-quality goods and services. 
B)  away from mass production. 
C)  toward customization of goods and services for individual or small groups of customers. 
D)  all of the above.

Question 14

Organizational behavior will provide insight needed to __________ and __________ highly prized workers.

Accepted Answer

A)  attract, retain 
B)  motivate, pay 
C)  motivate, retain 
D)  retain, pay 
A)  attract, retain 
B)  motivate, pay 
C)  motivate, retain 
D)  retain, pay

Question 15

The delegation of authority to make significant decisions regarding their jobs to non-managers is called ________________.

Accepted Answer

A)  reengineering 
B)  continuous improvement 
C)  self-actualization 
D)  empowerment 
A)  reengineering 
B)  continuous improvement 
C)  self-actualization 
D)  empowerment

Question 16

Most experts suggest that an organization's employees are the ___ source of competitive advantage.

Accepted Answer

A)  number 1 
B)  number 2 
C)  number 3 
D)  number 4 
A)  number 1 
B)  number 2 
C)  number 3 
D)  number 4

Question 17

Job redesign processes are intended to make jobs more routine and predictable.

Accepted Answer

A) True 
 B)False

Question 18

In contingent pay systems, employees are paid on the basis of the skills they have mastered.

Accepted Answer

A) True 
 B)False

Question 19

Define "Organizational Behavior" and describe (a) what it focuses on, (b) what it analyzes.

Accepted Answer

The answer of Define "Organizational Behavior" and describe (a) what...

Question 20

In the action stage of problem solving, one is most likely to be ____________.

Accepted Answer

A)  administering surveys to employees. 
B)  generating alternative ways to reduce or eliminate the problem. 
C)  laying out specific activities that must be undertaken. 
D)  measuring the actual results on the job. 
A)  administering surveys to employees. 
B)  generating alternative ways to reduce or eliminate the problem. 
C)  laying out specific activities that must be undertaken. 
D)  measuring the actual results on the job.

Contingent pay systems reduce the amount of total wages paid to employees.

To understand management issues in workforce diversity, one should draw upon ________________.

Socially accepted standards of responsibility and conduct are often called __________.

The portion of organizational behavior that is mainly concerned with people working in groups or teams is ___________.

The process of identifying ways to resolve the problem is called ____________.

According to research, using job redesign processes is likely to raise a company's productivity by ___________________.

Contingency pay is ____________.

Of the following suggestions a consultant might make, which is likely to be the most effective in raising your productivity when coupled with one of the other programs?

To understand management issues in organizational adaptability, one should draw upon _______________.

Suppose you are a manager in a company with weak productivity. Of the following suggestions a consultant might make, which is likely to be the least effective in raising your productivity?

According to research, using goal setting processes is likely to raise a company's productivity by _________________.

Research analysts have found that using participating programs is likely to raise a company's productivity by __________________.

In today's business world, in general, emphasis is shifting ____________.

Organizational behavior will provide insight needed to and highly prized workers.

The delegation of authority to make significant decisions regarding their jobs to non-managers is called ________________.

Most experts suggest that an organization's employees are the ___ source of competitive advantage.

Job redesign processes are intended to make jobs more routine and predictable.

In contingent pay systems, employees are paid on the basis of the skills they have mastered.

Define "Organizational Behavior" and describe (a) what it focuses on, (b) what it analyzes.

In the action stage of problem solving, one is most likely to be ____________.

Management and Managers

Managing Diversity and Individual Differences

Perception, Decision Making and Creativity

Work Motivation and Performance

Satisfaction and Stress

Efficiency, Motivation and Quality in Work Design

Interdependence and Role Relationship

Group Dynamics and Team Effectiveness

Leadership of Groups and Organizations

Power, Politics, and Conflict

Structuring the Organization

Technology, Environment, and Organization Design

Culture, Change, and Organization Development

International Organizational Behavior

Critical Thinking and Continuous Learning

Filters

Exam 1: Organizational Behavior

Contingent pay systems reduce the amount of total wages paid to employees.

To understand management issues in workforce diversity, one should draw upon ________________.

Socially accepted standards of responsibility and conduct are often called __________.

The portion of organizational behavior that is mainly concerned with people working in groups or teams is ___________.

The process of identifying ways to resolve the problem is called ____________.

According to research, using job redesign processes is likely to raise a company's productivity by ___________________.

Contingency pay is ____________.

Of the following suggestions a consultant might make, which is likely to be the most effective in raising your productivity when coupled with one of the other programs?

To understand management issues in organizational adaptability, one should draw upon _______________.

Suppose you are a manager in a company with weak productivity. Of the following suggestions a consultant might make, which is likely to be the least effective in raising your productivity?

According to research, using goal setting processes is likely to raise a company's productivity by _________________.

Research analysts have found that using participating programs is likely to raise a company's productivity by __________________.

In today's business world, in general, emphasis is shifting ____________.

Organizational behavior will provide insight needed to __________ and __________ highly prized workers.

The delegation of authority to make significant decisions regarding their jobs to non-managers is called ________________.

Most experts suggest that an organization's employees are the ___ source of competitive advantage.

Job redesign processes are intended to make jobs more routine and predictable.

In contingent pay systems, employees are paid on the basis of the skills they have mastered.

Define "Organizational Behavior" and describe (a) what it focuses on, (b) what it analyzes.

In the action stage of problem solving, one is most likely to be ____________.

Management and Managers

Managing Diversity and Individual Differences

Perception, Decision Making and Creativity

Work Motivation and Performance

Satisfaction and Stress

Efficiency, Motivation and Quality in Work Design

Interdependence and Role Relationship

Group Dynamics and Team Effectiveness

Leadership of Groups and Organizations

Power, Politics, and Conflict

Structuring the Organization

Technology, Environment, and Organization Design

Culture, Change, and Organization Development

International Organizational Behavior

Critical Thinking and Continuous Learning

Filters

Organizational behavior will provide insight needed to and highly prized workers.