Question 1

A basic movement of a job is called a____________.

Accepted Answer

A)  micromotion 
B)  therblig 
C)  burst 
D)  blip 
A)  micromotion 
B)  therblig 
C)  burst 
D)  blip B

Question 2

According to the Hackman - Oldham Model, a person's psychological state affects the way he/she perceives the job.

Accepted Answer

A) True 
 B)False  False

Question 3

Morgeson and Campion (2002) have noted that jobs redesigned along both ____________ and ____________ lines increase employee satisfaction.

Accepted Answer

A)  motivation, enrichment 
B)  depth, enrichment 
C)  efficiency, enlargement 
D)  motivation, efficiency 
A)  motivation, enrichment 
B)  depth, enrichment 
C)  efficiency, enlargement 
D)  motivation, efficiency D

Question 4

____________ can be programmed to repeat movements with extreme precision.

Accepted Answer

A)  industrial robots 
B)  line employees 
C)  flexible automation 
D)  industrial technology 
A)  industrial robots 
B)  line employees 
C)  flexible automation 
D)  industrial technology

Question 5

Job extension creates horizontal enlargement without redesigning jobs.

Accepted Answer

A) True 
 B)False

Question 6

Designing machines and work environments to better match human capacities and limitations is called____________.

Accepted Answer

A)  industrial engineering 
B)  methods engineering 
C)  process engineering 
D)  human factors engineering 
A)  industrial engineering 
B)  methods engineering 
C)  process engineering 
D)  human factors engineering

Question 7

Describe the Hackman-Oldham Model. How useful is it for managers wishing to improve their organizations' effectiveness?

Accepted Answer

The answer of Describe the Hackman-Oldham Model. How useful is...

Question 8

Workers in a flexible manufacturing cell____________.

Accepted Answer

A)  rotate jobs with each other frequently 
B)  never touch the product 
C)  perform simple, repetitive tasks 
D)  work independently 
A)  rotate jobs with each other frequently 
B)  never touch the product 
C)  perform simple, repetitive tasks 
D)  work independently

Question 9

According to Herzberg's results, the strongest dissatisfier is____________.

Accepted Answer

A)  work conditions 
B)  relationship with supervisor 
C)  status 
D)  company policy and administration 
A)  work conditions 
B)  relationship with supervisor 
C)  status 
D)  company policy and administration

Question 10

According to Herzberg's results, the strongest motivator is:

Accepted Answer

A)  advancement 
B)  growth 
C)  responsibility 
D)  achievement 
A)  advancement 
B)  growth 
C)  responsibility 
D)  achievement

Question 11

The Hackman-Oldham Model is important for managers to know about because____________.

Accepted Answer

A)  research on the model has been very strong 
B)  it has served as the basis for successful programs that have raised employee satisfaction and motivation 
C)  it applies to all workers 
D)  it is consistent with industrial engineering approaches 
A)  research on the model has been very strong 
B)  it has served as the basis for successful programs that have raised employee satisfaction and motivation 
C)  it applies to all workers 
D)  it is consistent with industrial engineering approaches

Question 12

According to the Hackman - Oldham Model, a low level of satisfaction with pay can impede job enrichment.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following is an example of a motivator?

Accepted Answer

A)  company policies 
B)  relationship with supervisor 
C)  recognition 
D)  status 
A)  company policies 
B)  relationship with supervisor 
C)  recognition 
D)  status

Question 14

Ergonomics is____________.

Accepted Answer

A)  process engineering 
B)  methods engineering 
C)  human factors engineering 
D)  none of the above 
A)  process engineering 
B)  methods engineering 
C)  human factors engineering 
D)  none of the above

Question 15

According to the Hackman-Oldham Model, the autonomy of a job influences the ____________________ of the worker.

Accepted Answer

A)  experienced meaningfulness of work 
B)  knowledge of the actual results 
C)  experienced responsibility for work 
D)  growth-need strength 
A)  experienced meaningfulness of work 
B)  knowledge of the actual results 
C)  experienced responsibility for work 
D)  growth-need strength

Question 16

Quality circles allow employees to enjoy satisfaction without organizations having to sacrifice efficiency.

Accepted Answer

A) True 
 B)False

Question 17

Later research has ______________________ Herzberg's results.

Accepted Answer

A)  confirmed 
B)  failed to replicate 
C)  sometimes confirmed 
D)  not been done to confirm 
A)  confirmed 
B)  failed to replicate 
C)  sometimes confirmed 
D)  not been done to confirm

Question 18

Ordinarily, quality circle membership is voluntary.

Accepted Answer

A) True 
 B)False

Question 19

Describe the sociotechnical approach to job design. How is it similar to, and different from, the Hackman-Oldham Model?

Accepted Answer

The sociotechnical model focuses on the

Question 20

The task characteristics directly influence the extent to which employees experience____________.

Accepted Answer

A)  internal work motivation 
B)  growth-need strength 
C)  meaningfulness of work 
D)  critical psychological states 
A)  internal work motivation 
B)  growth-need strength 
C)  meaningfulness of work 
D)  critical psychological states

A basic movement of a job is called a____________.

According to the Hackman - Oldham Model, a person's psychological state affects the way he/she perceives the job.

Morgeson and Campion (2002) have noted that jobs redesigned along both and lines increase employee satisfaction.

____________ can be programmed to repeat movements with extreme precision.

Job extension creates horizontal enlargement without redesigning jobs.

Designing machines and work environments to better match human capacities and limitations is called____________.

Describe the Hackman-Oldham Model. How useful is it for managers wishing to improve their organizations' effectiveness?

Workers in a flexible manufacturing cell____________.

According to Herzberg's results, the strongest dissatisfier is____________.

According to Herzberg's results, the strongest motivator is:

The Hackman-Oldham Model is important for managers to know about because____________.

According to the Hackman - Oldham Model, a low level of satisfaction with pay can impede job enrichment.

Which of the following is an example of a motivator?

Ergonomics is____________.

According to the Hackman-Oldham Model, the autonomy of a job influences the ____________________ of the worker.

Quality circles allow employees to enjoy satisfaction without organizations having to sacrifice efficiency.

Later research has ______________________ Herzberg's results.

Ordinarily, quality circle membership is voluntary.

Describe the sociotechnical approach to job design. How is it similar to, and different from, the Hackman-Oldham Model?

The task characteristics directly influence the extent to which employees experience____________.

Organizational Behavior

Management and Managers

Managing Diversity and Individual Differences

Perception, Decision Making and Creativity

Work Motivation and Performance

Satisfaction and Stress

Interdependence and Role Relationship

Group Dynamics and Team Effectiveness

Leadership of Groups and Organizations

Power, Politics, and Conflict

Structuring the Organization

Technology, Environment, and Organization Design

Culture, Change, and Organization Development

International Organizational Behavior

Critical Thinking and Continuous Learning

Filters

Exam 7: Efficiency, Motivation and Quality in Work Design

A basic movement of a job is called a____________.

According to the Hackman - Oldham Model, a person's psychological state affects the way he/she perceives the job.

Morgeson and Campion (2002) have noted that jobs redesigned along both ____________ and ____________ lines increase employee satisfaction.

____________ can be programmed to repeat movements with extreme precision.

Job extension creates horizontal enlargement without redesigning jobs.

Designing machines and work environments to better match human capacities and limitations is called____________.

Describe the Hackman-Oldham Model. How useful is it for managers wishing to improve their organizations' effectiveness?

Workers in a flexible manufacturing cell____________.

According to Herzberg's results, the strongest dissatisfier is____________.

According to Herzberg's results, the strongest motivator is:

The Hackman-Oldham Model is important for managers to know about because____________.

According to the Hackman - Oldham Model, a low level of satisfaction with pay can impede job enrichment.

Which of the following is an example of a motivator?

Ergonomics is____________.

According to the Hackman-Oldham Model, the autonomy of a job influences the ____________________ of the worker.

Quality circles allow employees to enjoy satisfaction without organizations having to sacrifice efficiency.

Later research has ______________________ Herzberg's results.

Ordinarily, quality circle membership is voluntary.

Describe the sociotechnical approach to job design. How is it similar to, and different from, the Hackman-Oldham Model?

The task characteristics directly influence the extent to which employees experience____________.

Organizational Behavior

Management and Managers

Managing Diversity and Individual Differences

Perception, Decision Making and Creativity

Work Motivation and Performance

Satisfaction and Stress

Interdependence and Role Relationship

Group Dynamics and Team Effectiveness

Leadership of Groups and Organizations

Power, Politics, and Conflict

Structuring the Organization

Technology, Environment, and Organization Design

Culture, Change, and Organization Development

International Organizational Behavior

Critical Thinking and Continuous Learning

Filters

Morgeson and Campion (2002) have noted that jobs redesigned along both and lines increase employee satisfaction.