Exam 2: Management and Managers

All of the following are parts of the core processes of management, EXCEPT _____________.

The major function of supervisory management is ________________.

When a manager is allocating resources, he/she is acting in a decision-making role.

A manager is most likely to need to have human skills at the _____________ level.

The idea of performing "motion studies" is from the __________________.

An organization's purpose or reason for being is called its ____________.

The skills a manager needs include all but one of the following. Which one is NOT a necessary skill for managers?

The Hawthorne Studies found that increasing lighting at work had little effect on worker productivity.

A key idea behind the open systems perspective is that employee satisfaction is a critical concern.

In Tharenou's 2001 study of management advancement, she determined that both ____________ and ____________ influence a person's ability to advance.

Determining the organization's structure is part of the _____________function of management.

____________ is a procedure often used to increase efficiency, by simplifying tasks.

Top, middle, and supervisory managers use human skills about the same amount.

Explain the Human Relations Perspective. Discuss two major ideas of this perspective, and explain where they came from.

Supervisory managers use conceptual skills less than top or middle managers.

Which of the following is NOT a managerial role?

A person who believes that people are inherently lazy is likely to be a Theory X manager.

Goals and objectives serve as ____________ of the success and failure of organizational behavior.

The Gilbreths are best known for ____________, a procedure that focuses on therbligs.

Explain the basic ideas of the Scientific Management Perspective. Discuss at least two of its major contributors and his major ideas.