Question 1

A second y axis is useful on a Pareto chart to plot

Accepted Answer

A)  Cumulative frequency. 
B)  Categories of events. 
C)  Relative rank of categories. 
D)  Reverse occurrence order. 
A)  Cumulative frequency. 
B)  Categories of events. 
C)  Relative rank of categories. 
D)  Reverse occurrence order. A

Question 2

Which of the following is a primary data source for patient safety reports?

Accepted Answer

A)  Utilization review documents 
B)  Master patient index 
C)  Credentials files 
D)  Incident reports 
A)  Utilization review documents 
B)  Master patient index 
C)  Credentials files 
D)  Incident reports D

Question 3

In what Joint Commission requirement would you find accuracy of patient identification?

Accepted Answer

A)  Infection prevention 
B)  Patient advocacy 
C)  Patient safety 
D)  Leadership 
A)  Infection prevention 
B)  Patient advocacy 
C)  Patient safety 
D)  Leadership C

Question 4

Which of the following is not one of the core measure areas for the Joint Commission?

Accepted Answer

A)  Acute myocardial infarction 
B)  Heart failure 
C)  Community-acquired pneumonia 
D)  Palliative care 
A)  Acute myocardial infarction 
B)  Heart failure 
C)  Community-acquired pneumonia 
D)  Palliative care

Question 5

Most problem-solving models begin with

Accepted Answer

A)  Data collection. 
B)  Risk assessment. 
C)  Team formation. 
D)  An expected outcome. 
A)  Data collection. 
B)  Risk assessment. 
C)  Team formation. 
D)  An expected outcome.

Question 6

Performance assessment should occur

Accepted Answer

A)  Before a Joint Commission survey. 
B)  When yearly strategic planning occurs. 
C)  At periodic intervals defined by the facility. 
D)  When service volume is higher than usual. 
A)  Before a Joint Commission survey. 
B)  When yearly strategic planning occurs. 
C)  At periodic intervals defined by the facility. 
D)  When service volume is higher than usual.

Question 7

What is the denominator for the performance measure, "percentage of surgery patients who received prophylactic antibiotics within one hour of the surgery start time"?

Accepted Answer

A)  Number of surgery patients who receive prophylactic antibiotics within 1 hour of the surgery start time 
B)  Number of surgery patients who did not receive prophylactic antibiotics within 1 hour of the surgery start time 
C)  Number of surgery patients for whom preoperative antibiotics were ordered 
D)  Number of surgery patients 
A)  Number of surgery patients who receive prophylactic antibiotics within 1 hour of the surgery start time 
B)  Number of surgery patients who did not receive prophylactic antibiotics within 1 hour of the surgery start time 
C)  Number of surgery patients for whom preoperative antibiotics were ordered 
D)  Number of surgery patients

Question 8

Efforts to ensure that current research is applied in medical decision-making are termed

Accepted Answer

A)  Performance measuring. 
B)  Evidence-based medicine. 
C)  Pay for performance. 
D)  Patient advocacy. 
A)  Performance measuring. 
B)  Evidence-based medicine. 
C)  Pay for performance. 
D)  Patient advocacy.

Question 9

The mortality rate has been determined to be the most reliable clinical outcome measure.

Accepted Answer

A) True 
 B)False

Question 10

The Baldrige Award criteria

Accepted Answer

A)  Are similar to the Joint Commission criteria. 
B)  Must be met to qualify for Medicare funding. 
C)  Are based on categories of management disciplines. 
D)  Are applicable only to nonprofit entities. 
A)  Are similar to the Joint Commission criteria. 
B)  Must be met to qualify for Medicare funding. 
C)  Are based on categories of management disciplines. 
D)  Are applicable only to nonprofit entities.

Question 11

What does pay for performance mean?

Accepted Answer

A)  Denial of payment when undesirable clinical outcomes occur 
B)  Negotiated payment for large-scale providers 
C)  Sliding scale payment based on severity of illness in the target population 
D)  Financial rewards for providers who achieve specific quality goals 
A)  Denial of payment when undesirable clinical outcomes occur 
B)  Negotiated payment for large-scale providers 
C)  Sliding scale payment based on severity of illness in the target population 
D)  Financial rewards for providers who achieve specific quality goals

Question 12

The "best" process solutions often are the quickest fixes, those that can be implemented in a short time period.

Accepted Answer

A) True 
 B)False

Question 13

An adverse patient event is synonymous with a potentially compensable event.

Accepted Answer

A) True 
 B)False

Question 14

The concept underlying lean thinking is

Accepted Answer

A)  Cost savings. 
B)  Improved quality. 
C)  Decreased errors. 
D)  Value. 
A)  Cost savings. 
B)  Improved quality. 
C)  Decreased errors. 
D)  Value.

Question 15

The Baldrige National Quality Award was established by

Accepted Answer

A)  The Joint Commission. 
B)  National Committee for Quality Assurance. 
C)  Congress. 
D)  Deming. 
A)  The Joint Commission. 
B)  National Committee for Quality Assurance. 
C)  Congress. 
D)  Deming.

Question 16

Indirect measures of performance are referred to as

Accepted Answer

A)  Guidelines. 
B)  End results. 
C)  Advocacy. 
D)  Indicators. 
A)  Guidelines. 
B)  End results. 
C)  Advocacy. 
D)  Indicators.

Question 17

Which of the following is a primary benefit of analyzing aggregate data?

Accepted Answer

A)  Data capture is more efficient. 
B)  Random errors can be eliminated. 
C)  Bias is more easily detected. 
D)  Patterns of events or occurrences can be identified. 
A)  Data capture is more efficient. 
B)  Random errors can be eliminated. 
C)  Bias is more easily detected. 
D)  Patterns of events or occurrences can be identified.

Question 18

A highly reliable measure will yield a large number of random errors.

Accepted Answer

A) True 
 B)False

Question 19

The six sigma approach was introduced by

Accepted Answer

A)  Honda. 
B)  Motorola. 
C)  Xerox. 
D)  Leapfrog Group. 
A)  Honda. 
B)  Motorola. 
C)  Xerox. 
D)  Leapfrog Group.

Question 20

A stable measure that shows consistent results over time is said to be

Accepted Answer

A)  Efficient. 
B)  Sensitive. 
C)  Reliable. 
D)  Specific. 
A)  Efficient. 
B)  Sensitive. 
C)  Reliable. 
D)  Specific.

A second y axis is useful on a Pareto chart to plot

Which of the following is a primary data source for patient safety reports?

In what Joint Commission requirement would you find accuracy of patient identification?

Which of the following is not one of the core measure areas for the Joint Commission?

Most problem-solving models begin with

Performance assessment should occur

What is the denominator for the performance measure, "percentage of surgery patients who received prophylactic antibiotics within one hour of the surgery start time"?

Efforts to ensure that current research is applied in medical decision-making are termed

The mortality rate has been determined to be the most reliable clinical outcome measure.

The Baldrige Award criteria

What does pay for performance mean?

The "best" process solutions often are the quickest fixes, those that can be implemented in a short time period.

An adverse patient event is synonymous with a potentially compensable event.

The concept underlying lean thinking is

The Baldrige National Quality Award was established by

Indirect measures of performance are referred to as

Which of the following is a primary benefit of analyzing aggregate data?

A highly reliable measure will yield a large number of random errors.

The six sigma approach was introduced by

A stable measure that shows consistent results over time is said to be

Health Care Systems

The Health Informatics and Information Management Profession

Health Information Infrastructure and Systems

Health Data Concepts and Information Governance

Data Access and Retention

Electronic Health Record Systems

Classification Systems, Clinical Vocabularies and Terminology

Technology, Applications and Security

Health Information Systems: Collaboration, Analysis, Design, Implementation, and Operations

Statistics and Data Presentation

Research and Epidemiology

Data Analytics: Reporting, Interpretation, and Use

Public Health Informatics

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Exam 12: Performance Management and Patient Safety

A second y axis is useful on a Pareto chart to plot

Which of the following is a primary data source for patient safety reports?

In what Joint Commission requirement would you find accuracy of patient identification?

Which of the following is not one of the core measure areas for the Joint Commission?

Most problem-solving models begin with

Performance assessment should occur

What is the denominator for the performance measure, "percentage of surgery patients who received prophylactic antibiotics within one hour of the surgery start time"?

Efforts to ensure that current research is applied in medical decision-making are termed

The mortality rate has been determined to be the most reliable clinical outcome measure.

The Baldrige Award criteria

What does pay for performance mean?

The "best" process solutions often are the quickest fixes, those that can be implemented in a short time period.

An adverse patient event is synonymous with a potentially compensable event.

The concept underlying lean thinking is

The Baldrige National Quality Award was established by

Indirect measures of performance are referred to as

Which of the following is a primary benefit of analyzing aggregate data?

A highly reliable measure will yield a large number of random errors.

The six sigma approach was introduced by

A stable measure that shows consistent results over time is said to be

Health Care Systems

The Health Informatics and Information Management Profession

Health Information Infrastructure and Systems

Health Data Concepts and Information Governance

Data Access and Retention

Electronic Health Record Systems

Classification Systems, Clinical Vocabularies and Terminology

Technology, Applications and Security

Health Information Systems: Collaboration, Analysis, Design, Implementation, and Operations

Statistics and Data Presentation

Research and Epidemiology

Data Analytics: Reporting, Interpretation, and Use

Public Health Informatics

Privacy and Health Law

Human Resource Management

Operational Management

Revenue Cycle and Financial Management

Filters