Question 1

Failure mode and effects analysis (FMEA) is a relatively inexpensive approach to problem solving.

Accepted Answer

A) True 
 B)False

Question 2

Which type of organization is not accredited by the National Committee for Quality Assurance (NCQA)?

Accepted Answer

A)  Managed behavioral health care organization 
B)  Health maintenance organization 
C)  Ambulatory health care organization 
D)  Accountable care organization 
A)  Managed behavioral health care organization 
B)  Health maintenance organization 
C)  Ambulatory health care organization 
D)  Accountable care organization

Question 3

To achieve lasting performance improvements, managers should focus on

Accepted Answer

A)  Training people in performance management skills. 
B)  Testing redesigned processes. 
C)  Keeping abreast on changing regulations and incentives having to do with performance improvement. 
D)  All of the above. 
A)  Training people in performance management skills. 
B)  Testing redesigned processes. 
C)  Keeping abreast on changing regulations and incentives having to do with performance improvement. 
D)  All of the above.

Question 4

Failure mode and effects analysis is a useful tool for

Accepted Answer

A)  Cost analysis. 
B)  Clinical practice management. 
C)  Risk analysis. 
D)  Lean thinking. 
A)  Cost analysis. 
B)  Clinical practice management. 
C)  Risk analysis. 
D)  Lean thinking.

Question 5

Correlation is a statistical measure of

Accepted Answer

A)  Relationship significance. 
B)  Causal relationship. 
C)  Variable importance. 
D)  Relationship uniqueness. 
A)  Relationship significance. 
B)  Causal relationship. 
C)  Variable importance. 
D)  Relationship uniqueness.

Question 6

Two improvement tools that connect performance variables to outcomes are a cause-and-effect diagram and a

Accepted Answer

A)  Force field analysis. 
B)  Brainstorming. 
C)  Control chart. 
D)  Pareto chart. 
A)  Force field analysis. 
B)  Brainstorming. 
C)  Control chart. 
D)  Pareto chart.

Question 7

A structure measure is direct measure of quality.

Accepted Answer

A) True 
 B)False

Question 8

Accreditation refers to the credentialing process for an individual health professional.

Accepted Answer

A) True 
 B)False

Question 9

Which key dimension of health care quality refers to ensuring the services provided are based on scientific knowledge?

Accepted Answer

A)  Effectiveness 
B)  Safety 
C)  Patient-centered 
D)  Efficiency 
A)  Effectiveness 
B)  Safety 
C)  Patient-centered 
D)  Efficiency

Question 10

Which of the following best describes the Leapfrog Group?

Accepted Answer

A)  A federal agency 
B)  A collaboration of large employers 
C)  A regulatory body 
D)  An accrediting body 
A)  A federal agency 
B)  A collaboration of large employers 
C)  A regulatory body 
D)  An accrediting body

Failure mode and effects analysis (FMEA) is a relatively inexpensive approach to problem solving.

Which type of organization is not accredited by the National Committee for Quality Assurance (NCQA)?

To achieve lasting performance improvements, managers should focus on

Failure mode and effects analysis is a useful tool for

Correlation is a statistical measure of

Two improvement tools that connect performance variables to outcomes are a cause-and-effect diagram and a

A structure measure is direct measure of quality.

Accreditation refers to the credentialing process for an individual health professional.

Which key dimension of health care quality refers to ensuring the services provided are based on scientific knowledge?

Which of the following best describes the Leapfrog Group?

Health Care Systems

The Health Informatics and Information Management Profession

Health Information Infrastructure and Systems

Health Data Concepts and Information Governance

Data Access and Retention

Electronic Health Record Systems

Classification Systems, Clinical Vocabularies and Terminology

Technology, Applications and Security

Health Information Systems: Collaboration, Analysis, Design, Implementation, and Operations

Statistics and Data Presentation

Research and Epidemiology

Data Analytics: Reporting, Interpretation, and Use

Public Health Informatics

Privacy and Health Law

Human Resource Management

Operational Management

Revenue Cycle and Financial Management

Filters

Exam 12: Performance Management and Patient Safety

Failure mode and effects analysis (FMEA) is a relatively inexpensive approach to problem solving.

Which type of organization is not accredited by the National Committee for Quality Assurance (NCQA)?

To achieve lasting performance improvements, managers should focus on

Failure mode and effects analysis is a useful tool for

Correlation is a statistical measure of

Two improvement tools that connect performance variables to outcomes are a cause-and-effect diagram and a

A structure measure is direct measure of quality.

Accreditation refers to the credentialing process for an individual health professional.

Which key dimension of health care quality refers to ensuring the services provided are based on scientific knowledge?

Which of the following best describes the Leapfrog Group?

Health Care Systems

The Health Informatics and Information Management Profession

Health Information Infrastructure and Systems

Health Data Concepts and Information Governance

Data Access and Retention

Electronic Health Record Systems

Classification Systems, Clinical Vocabularies and Terminology

Technology, Applications and Security

Health Information Systems: Collaboration, Analysis, Design, Implementation, and Operations

Statistics and Data Presentation

Research and Epidemiology

Data Analytics: Reporting, Interpretation, and Use

Public Health Informatics

Privacy and Health Law

Human Resource Management

Operational Management

Revenue Cycle and Financial Management

Filters