Question 1

What is the main area of DMO expenditure?

Accepted Answer

A) Management 
B) Marketing 
C) Infrastructure provision 
D) Business development 
A) Management 
B) Marketing 
C) Infrastructure provision 
D) Business development B

Question 2

According to Hall (2011), which of the following is NOT a type of governance affecting tourism?

Accepted Answer

A) Individual businesses 
B) Hierarchies (i.e. the state) 
C) Markets (i.e. private-sector partnerships) 
D) Communities (i.e. Local Authorities) 
A) Individual businesses 
B) Hierarchies (i.e. the state) 
C) Markets (i.e. private-sector partnerships) 
D) Communities (i.e. Local Authorities) A

Question 3

Which of the following is the odd one out in Pearce's typology of DMOs

Accepted Answer

A) City/district councils 
B) Regional tourism organisations 
C) Economic development agencies 
D) Cooperative tourism organisations 
A) City/district councils 
B) Regional tourism organisations 
C) Economic development agencies 
D) Cooperative tourism organisations D

Question 4

Which term describes a change in the relationship between the state and public sector?

Accepted Answer

A) Neoliberalism 
B) Marxism 
C) Public good 
D) The Third Way 
A) Neoliberalism 
B) Marxism 
C) Public good 
D) The Third Way

Question 5

Hall (2007) argued that the government plays several roles in tourism but NOT:

Accepted Answer

A) Coordination and planning 
B) Legislation and regulation 
C) Entrepreneurship and stimulation 
D) Promoting business profitability 
A) Coordination and planning 
B) Legislation and regulation 
C) Entrepreneurship and stimulation 
D) Promoting business profitability

Question 6

In Portugal, which year was a private organisation established to promote international tourism?

Accepted Answer

A) 1870 
B) 1906 
C) 1948 
D) 1972 
A) 1870 
B) 1906 
C) 1948 
D) 1972

Question 7

In what country is the World Tourism Organisation located?

Accepted Answer

A) Paris 
B) New York 
C) Madrid 
D) London 
A) Paris 
B) New York 
C) Madrid 
D) London

Question 8

The primary challenges facing DMOs do NOT generally include:

Accepted Answer

A) A greater shift towards public sector funding 
B) Survival and development 
C) Changing trends and markets for their services 
D) Internal and external governance issues 
A) A greater shift towards public sector funding 
B) Survival and development 
C) Changing trends and markets for their services 
D) Internal and external governance issues

Question 9

According to Pike (2008), corporations selling fast moving consumer goods (FMCGs) spend

Accepted Answer

A) Less than NTOs on marketing 
B) The same as NTOs on marketing 
C) More than NTOs on marketing 
D) It varies according to the category of FMCG 
A) Less than NTOs on marketing 
B) The same as NTOs on marketing 
C) More than NTOs on marketing 
D) It varies according to the category of FMCG

Question 10

In Spain, in which year was the first government institution established to promote tourism?

Accepted Answer

A) 1890 
B) 1911 
C) 1968 
D) 1984 
A) 1890 
B) 1911 
C) 1968 
D) 1984

What is the main area of DMO expenditure?

According to Hall (2011), which of the following is NOT a type of governance affecting tourism?

Which of the following is the odd one out in Pearce's typology of DMOs

Which term describes a change in the relationship between the state and public sector?

Hall (2007) argued that the government plays several roles in tourism but NOT:

In Portugal, which year was a private organisation established to promote international tourism?

In what country is the World Tourism Organisation located?

The primary challenges facing DMOs do NOT generally include:

According to Pike (2008), corporations selling fast moving consumer goods (FMCGs) spend

In Spain, in which year was the first government institution established to promote tourism?

Understanding Quality

Models and Frameworks for Total Quality Management

Leadership and Commitment

Policy, Strategy and Goal Deployment

Partnerships and Resources

Design for Quality

Performance Measurement Frameworks

Self-Assessment, Audits and Reviews

Benchmarking and Change Management

Process Management

Process Re-Designengineering

Quality Management Systems

Continuous Improvement - More Advanced, Including Taguchi and Six Sigma

Continuous Improvement - Lean Systems

Human Resource Management

Culture Change Through Teamwork

Communications, Innovation and Learning

Implementing Tqm and Operational Excellence

Urban Tourism and Its Complexities: Exploring Factors, Paradoxes, and Categories

Rural Perspectives, Tourism, and Development: Examining Rural Spaces and Sites

Understanding the Coast: Definitions, Tourism, Plastic Pollution, and Economic Impact

Exploring Development and Tourism in Africa: Inequalities, Indices and Impacts

Tourism: Complaint Handling, Planning, and Evaluation

Tourism Crisis and Travel Medicine

Exploring Various Aspects of Events and Festivals in Different Contexts

Tourism Forecasting, Development, and Workplace Skills

Filters

Exam 13: Continuous Improvement - The Basics

What is the main area of DMO expenditure?

According to Hall (2011), which of the following is NOT a type of governance affecting tourism?

Which of the following is the odd one out in Pearce's typology of DMOs

Which term describes a change in the relationship between the state and public sector?

Hall (2007) argued that the government plays several roles in tourism but NOT:

In Portugal, which year was a private organisation established to promote international tourism?

In what country is the World Tourism Organisation located?

The primary challenges facing DMOs do NOT generally include:

According to Pike (2008), corporations selling fast moving consumer goods (FMCGs) spend

In Spain, in which year was the first government institution established to promote tourism?

Understanding Quality

Models and Frameworks for Total Quality Management

Leadership and Commitment

Policy, Strategy and Goal Deployment

Partnerships and Resources

Design for Quality

Performance Measurement Frameworks

Self-Assessment, Audits and Reviews

Benchmarking and Change Management

Process Management

Process Re-Designengineering

Quality Management Systems

Continuous Improvement - More Advanced, Including Taguchi and Six Sigma

Continuous Improvement - Lean Systems

Human Resource Management

Culture Change Through Teamwork

Communications, Innovation and Learning

Implementing Tqm and Operational Excellence

Urban Tourism and Its Complexities: Exploring Factors, Paradoxes, and Categories

Rural Perspectives, Tourism, and Development: Examining Rural Spaces and Sites

Understanding the Coast: Definitions, Tourism, Plastic Pollution, and Economic Impact

Exploring Development and Tourism in Africa: Inequalities, Indices and Impacts

Tourism: Complaint Handling, Planning, and Evaluation

Tourism Crisis and Travel Medicine

Exploring Various Aspects of Events and Festivals in Different Contexts

Tourism Forecasting, Development, and Workplace Skills

Filters