Question 1

The way something is said fits into the category of nonverbal communication of:

Accepted Answer

A)  tone of voice. 
B)  gestures. 
C)  posture. 
D)  verbal cues. 
A)  tone of voice. 
B)  gestures. 
C)  posture. 
D)  verbal cues.

Question 2

Effective two-way communication generally requires that the sender and receiver operate with different paradigms.

Accepted Answer

A) True 
 B)False

Question 3

Infrequent hand gestures generally communicate a positive attitude.

Accepted Answer

A) True 
 B)False

Question 4

A generally effective way of repeating a message is to use more than one communication channel. For example, follow up a face-to-face discussion with an email or ____________ _______.

Accepted Answer

A)  internet message 
B)  radio signal 
C)  telephone call 
D)  television program 
A)  internet message 
B)  radio signal 
C)  telephone call 
D)  television program

Question 5

To effectively use mirroring:

Accepted Answer

A)  make sure that your appearance fits your presentation. 
B)  look your listener straight in the eye. 
C)  reflect back on what he or she says. 
D)  imitate the other person in a subtle manner. 
A)  make sure that your appearance fits your presentation. 
B)  look your listener straight in the eye. 
C)  reflect back on what he or she says. 
D)  imitate the other person in a subtle manner.

Question 6

Mirroring helps establish rapport with another person because you restate your areas of agreement with that individual.

Accepted Answer

A) True 
 B)False

Question 7

Mirroring always takes the form of imitating the boss in order to communicate better and win favour.

Accepted Answer

A) True 
 B)False

Question 8

According to a survey reported in the human relations text, speaking in a monotone is the most annoying voice quality.

Accepted Answer

A) True 
 B)False

Question 9

Communication problems may arise when the sender and receiver have different paradigms because the two people would then:

Accepted Answer

A)  interpret events differently. 
B)  differ considerably in creativity. 
C)  use different communication channels. 
D)  have cross-cultural communication barriers. 
A)  interpret events differently. 
B)  differ considerably in creativity. 
C)  use different communication channels. 
D)  have cross-cultural communication barriers.

The way something is said fits into the category of nonverbal communication of:

Effective two-way communication generally requires that the sender and receiver operate with different paradigms.

Infrequent hand gestures generally communicate a positive attitude.

A generally effective way of repeating a message is to use more than one communication channel. For example, follow up a face-to-face discussion with an email or ______ _.

To effectively use mirroring:

Mirroring helps establish rapport with another person because you restate your areas of agreement with that individual.

Mirroring always takes the form of imitating the boss in order to communicate better and win favour.

According to a survey reported in the human relations text, speaking in a monotone is the most annoying voice quality.

Communication problems may arise when the sender and receiver have different paradigms because the two people would then:

Human Relations and Yourself

Self-Motivation and Goal Setting

Problem Solving and Creativity

Achieving Wellness and Managing Stress

Dealing With Life Changes and Personal Problems

Finding Happiness and Enhancing Your Personal Life

Developing Intercultural Competence

Handling Conflict and Being Assertive

Getting Along With Your Manager or Team Leader

Getting Along With Co-Workers and Customers

Developing Self-Confidence and Leadership Skills

Choosing a Career and Developing a Portfolio Career

Conducting a Job Search

Developing Good Work Habits

Getting Ahead in Your Career

Filters

Exam 7: Communicating With People

The way something is said fits into the category of nonverbal communication of:

Effective two-way communication generally requires that the sender and receiver operate with different paradigms.

Infrequent hand gestures generally communicate a positive attitude.

A generally effective way of repeating a message is to use more than one communication channel. For example, follow up a face-to-face discussion with an email or ____________ _______.

To effectively use mirroring:

Mirroring helps establish rapport with another person because you restate your areas of agreement with that individual.

Mirroring always takes the form of imitating the boss in order to communicate better and win favour.

According to a survey reported in the human relations text, speaking in a monotone is the most annoying voice quality.

Communication problems may arise when the sender and receiver have different paradigms because the two people would then:

Human Relations and Yourself

Self-Motivation and Goal Setting

Problem Solving and Creativity

Achieving Wellness and Managing Stress

Dealing With Life Changes and Personal Problems

Finding Happiness and Enhancing Your Personal Life

Developing Intercultural Competence

Handling Conflict and Being Assertive

Getting Along With Your Manager or Team Leader

Getting Along With Co-Workers and Customers

Developing Self-Confidence and Leadership Skills

Choosing a Career and Developing a Portfolio Career

Conducting a Job Search

Developing Good Work Habits

Getting Ahead in Your Career

Filters

A generally effective way of repeating a message is to use more than one communication channel. For example, follow up a face-to-face discussion with an email or ______ _.