Exam 9: Handling Conflict and Being Assertive

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A co-worker annoys you by frequently asking you how to carry out certain functions on a computer. To use the technique cognitive restructuring, you would say to yourself:

(Multiple Choice)

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Question 41

A distinguishing characteristic of assertive people is that they make:

(Multiple Choice)

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Question 42

A major impact of workplace diversity has been to increase the amount of harmony and cooperativeness.

(True/False)

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Question 43

Making a sexually oriented comment about another's appearance is not an example of sexual harassment.

(True/False)

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Question 44

A win-win outcome to a conflict is achieved by:

(Multiple Choice)

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Question 45

Conflict should always be viewed as a negative process in the workplace.

(True/False)

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Question 46

Flexible work arrangements allow people to work only when they want to at the workplace.

(True/False)

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Question 47

Acting in a decisive manner gives the appearance of assertiveness.

(True/False)

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Question 48

Showing 41 - 48 of 48

A co-worker annoys you by frequently asking you how to carry out certain functions on a computer. To use the technique cognitive restructuring, you would say to yourself:

A distinguishing characteristic of assertive people is that they make:

A major impact of workplace diversity has been to increase the amount of harmony and cooperativeness.

Making a sexually oriented comment about another's appearance is not an example of sexual harassment.

A win-win outcome to a conflict is achieved by:

Conflict should always be viewed as a negative process in the workplace.

Flexible work arrangements allow people to work only when they want to at the workplace.

Acting in a decisive manner gives the appearance of assertiveness.

Human Relations and Yourself

Self-Motivation and Goal Setting

Problem Solving and Creativity

Achieving Wellness and Managing Stress

Dealing With Life Changes and Personal Problems

Finding Happiness and Enhancing Your Personal Life

Communicating With People

Developing Intercultural Competence

Getting Along With Your Manager or Team Leader

Getting Along With Co-Workers and Customers

Developing Self-Confidence and Leadership Skills

Choosing a Career and Developing a Portfolio Career

Conducting a Job Search

Developing Good Work Habits

Getting Ahead in Your Career

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