Question 1

In which part of Transformational Flow would you normally create the Benefits Map?

Accepted Answer

A) Realising the Benefits 
B) Identifying a Programme 
C) Defining a Programme 
D) Managing the Tranches 
A) Realising the Benefits 
B) Identifying a Programme 
C) Defining a Programme 
D) Managing the Tranches

Question 2

When are programmes normally closed?

Accepted Answer

A) When all projects are finished 
B) When all products are delivered 
C) When the end goal has been achieved, new capabilities have been delivered and some benefits have been realised 
D) Never 
A) When all projects are finished 
B) When all products are delivered 
C) When the end goal has been achieved, new capabilities have been delivered and some benefits have been realised 
D) Never

Question 3

Which of the following is NOT within the scope of Quality Management in a programme?

Accepted Answer

A) Adherence to strategy policy and standards 
B) Striving for excellence in everything the programme does 
C) The quality of decisions taken by the programme's leadership 
D) Systematic use of processes tools and techniques 
A) Adherence to strategy policy and standards 
B) Striving for excellence in everything the programme does 
C) The quality of decisions taken by the programme's leadership 
D) Systematic use of processes tools and techniques

Question 4

Which of these would you NOT find in a Risk Management Strategy?

Accepted Answer

A) Scales for estimating probability 
B) The identification of risk actionees 
C) Relevant early-warning indicators 
D) Guidance on how proximity for risks is to be assessed 
A) Scales for estimating probability 
B) The identification of risk actionees 
C) Relevant early-warning indicators 
D) Guidance on how proximity for risks is to be assessed

Question 5

Which of the following documents does NOT form part of a programme's governance framework?

Accepted Answer

A) Corporate governance of the organisation 
B) Risk Management Strategy 
C) Benefits Management Strategy 
D) Corporate IT Strategy 
A) Corporate governance of the organisation 
B) Risk Management Strategy 
C) Benefits Management Strategy 
D) Corporate IT Strategy

Question 6

Which of the following should not be part of the Programme Plan?

Accepted Answer

A) Project timescales, costs, outputs, and deliverables 
B) Transition plans 
C) Monitoring and control activities and performance targets 
D) The detailed schedules for every project in the dossier 
A) Project timescales, costs, outputs, and deliverables 
B) Transition plans 
C) Monitoring and control activities and performance targets 
D) The detailed schedules for every project in the dossier

Question 7

Which of the following is a key principle for effective leadership of a programme?

Accepted Answer

A) Empowered decision making and giving individuals the autonomy to fulfil their roles effectively 
B) A focus on cost scope and schedule 
C) Detailed specification of all work to be undertaken at all levels 
D) Total visibility of progress against plan at the highest level 
A) Empowered decision making and giving individuals the autonomy to fulfil their roles effectively 
B) A focus on cost scope and schedule 
C) Detailed specification of all work to be undertaken at all levels 
D) Total visibility of progress against plan at the highest level

Question 8

What term is used for the process whereby a risk within an individual project can be referred to the programme for management?

Accepted Answer

A) Sharing 
B) Escalation 
C) Transfer 
D) Absolution 
A) Sharing 
B) Escalation 
C) Transfer 
D) Absolution

Question 9

For a programme that focuses on technology or engineering infrastructure, which of the following characteristics is likely to lead to a high predictability of outcome?

Accepted Answer

A) Specification led 
B) Medium-term effect 
C) Challenges to historical working practices 
D) Diverse or new products and services 
A) Specification led 
B) Medium-term effect 
C) Challenges to historical working practices 
D) Diverse or new products and services

Question 10

Which of the following should NOT be included in a Business Case?

Accepted Answer

A) Value of the benefits 
B) Risks to achieving them 
C) Stakeholders 
D) Costs of delivering the Blueprint 
A) Value of the benefits 
B) Risks to achieving them 
C) Stakeholders 
D) Costs of delivering the Blueprint

Question 11

Which of the following is NOT one of the four critical validation tests of a benefit?

Accepted Answer

A) Measurement 
B) Attribution 
C) Description 
D) Resolution 
A) Measurement 
B) Attribution 
C) Description 
D) Resolution

Question 12

What is the name of the relational mapping technique which is used in the early stages of business case building to help the team in systems-thinking?

Accepted Answer

A) Overview Relation Model 
B) Outcome Residual Method 
C) Outline Relationship Method 
D) Outcome Relationship Model 
A) Overview Relation Model 
B) Outcome Residual Method 
C) Outline Relationship Method 
D) Outcome Relationship Model

Question 13

In which document are project risk escalation routes defined?

Accepted Answer

A) Risk Management Strategy 
B) Monitoring and Control Strategy 
C) Benefits Management Strategy 
D) Quality Management Strategy 
A) Risk Management Strategy 
B) Monitoring and Control Strategy 
C) Benefits Management Strategy 
D) Quality Management Strategy

Question 14

Which of the following is a characteristic of leadership rather than management?

Accepted Answer

A) More concerned with direction, effectiveness, and purpose 
B) Focuses on the "how" and "when" 
C) Focuses on tasks, delivery, and process 
D) Concerned with speed, efficiency, and quality 
A) More concerned with direction, effectiveness, and purpose 
B) Focuses on the "how" and "when" 
C) Focuses on tasks, delivery, and process 
D) Concerned with speed, efficiency, and quality

Question 15

For a programme that focuses on business transformation, which of the following characteristics is likely to lead to a low predictability of outcome?

Accepted Answer

A) Specification led 
B) Medium-term effect 
C) Adoption of best practice 
D) Volatility of the marketplace 
A) Specification led 
B) Medium-term effect 
C) Adoption of best practice 
D) Volatility of the marketplace

Question 16

Which of the following is NOT a principle of programme risk management?

Accepted Answer

A) Understand the programme context Risk change 
B) Capture all project risks centrally 
C) Involve stakeholders 
D) Monitor for early warning indicators 
A) Understand the programme context Risk change 
B) Capture all project risks centrally 
C) Involve stakeholders 
D) Monitor for early warning indicators

Question 17

Which of the following statements best describes management?

Accepted Answer

A) Is more concerned with direction 
B) Inclined to clarify the what and the why 
C) Focuses on purpose 
D) Focuses on the how and the when 
A) Is more concerned with direction 
B) Inclined to clarify the what and the why 
C) Focuses on purpose 
D) Focuses on the how and the when

Question 18

Which of the following is not a characteristic of the MSP principles?

Accepted Answer

A) Universal in that they apply to every programme 
B) Self-validating in that they have been proven in practice 
C) Compulsory in that by forcing teams to use them an organisation can achieve consistency 
D) Empowering because they give practitioners of this framework some added ability or power to influence and shape transformational change towards success 
A) Universal in that they apply to every programme 
B) Self-validating in that they have been proven in practice 
C) Compulsory in that by forcing teams to use them an organisation can achieve consistency 
D) Empowering because they give practitioners of this framework some added ability or power to influence and shape transformational change towards success

Question 19

Which of the following is NOT an output of "Realising the Benefits"?

Accepted Answer

A) Achievement of outcomes 
B) Risks and issues managed 
C) Benefit measures 
D) Changes in operations 
A) Achievement of outcomes 
B) Risks and issues managed 
C) Benefit measures 
D) Changes in operations

Question 20

Which of the following is NOT an input document when creating the Business Case?

Accepted Answer

A) Issue Log 
B) Organisation Structure 
C) Programme Brief 
D) Quality Management Strategy 
A) Issue Log 
B) Organisation Structure 
C) Programme Brief 
D) Quality Management Strategy

Exam 1: Managing Successful Programmes (MSP)