Question 1

Which process is best defined as one that aims to close the gap between what is and what should be?

Accepted Answer

A) Divergent thinking 
B) Empowerment 
C) Problem solving 
D) Decision making 
A) Divergent thinking 
B) Empowerment 
C) Problem solving 
D) Decision making

Question 2

Which of these interview questions is an open ended question?

Accepted Answer

A) Are you willing to do over time during the weekends? 
B) Tell me a little bit about yourself and your accomplishments. 
C) Have you had a chance to read our hospital's philosophy? 
D) Did you have any difficulty finding our hospital? 
A) Are you willing to do over time during the weekends? 
B) Tell me a little bit about yourself and your accomplishments. 
C) Have you had a chance to read our hospital's philosophy? 
D) Did you have any difficulty finding our hospital?

Question 3

What are the five modes of conflict resolution?

Accepted Answer

A) Collaborating, compromising, competing, avoiding and accommodating 
B) Collaborating, compromising, competing, avoiding and affinitizing 
C) Avoiding, accommodating, collaborating, consulting and commanding 
D) Avoiding, accommodating, collaborating, consulting and collegiality 
A) Collaborating, compromising, competing, avoiding and accommodating 
B) Collaborating, compromising, competing, avoiding and affinitizing 
C) Avoiding, accommodating, collaborating, consulting and commanding 
D) Avoiding, accommodating, collaborating, consulting and collegiality

Question 4

Which law mandates that employers must find, and use, safer medical devices to ensure the safety of staff in the health care workplace?

Accepted Answer

A) The Occupational Safety Act 
B) The Occupational Safety and Health Administration (OSH
A)  Act 
C) The Bloodborne Pathogens Act 
D) The Needle stick Safety and Prevention Act 
A) The Occupational Safety Act 
B) The Occupational Safety and Health Administration (OSH
A)  Act 
C) The Bloodborne Pathogens Act 
D) The Needle stick Safety and Prevention Act

Question 5

Which of the following is the primary focus of relationships within health care?

Accepted Answer

A) The consumer 
B) Upper management 
C) Middle management 
D) The agency itself 
A) The consumer 
B) Upper management 
C) Middle management 
D) The agency itself

Question 6

An example of an engineering control that promotes workplace safety is:

Accepted Answer

A) The adherence to standard precautions. 
B) The solidification of blood. 
C) The proper disposal of needles and other sharps. 
D) The proper use of personal protective equipment. 
A) The adherence to standard precautions. 
B) The solidification of blood. 
C) The proper disposal of needles and other sharps. 
D) The proper use of personal protective equipment.

Question 7

Magnet hospitals have successful structures, processes and outcomes. What kind of performance improvement structures do they possess?

Accepted Answer

A) Flattened, decentralized tables of organization 
B) Strong hierarchal tables of organization 
C) Professional autonomy 
D) Independent decision making 
A) Flattened, decentralized tables of organization 
B) Strong hierarchal tables of organization 
C) Professional autonomy 
D) Independent decision making

Question 8

Diagnosis-Related Groups (DRGs) determine what kind of reimbursement?

Accepted Answer

A) Medicare prospective reimbursement 
B) Medicare retrospective reimbursement 
C) Medicaid prospective reimbursement 
D) Medicaid retrospective reimbursement 
A) Medicare prospective reimbursement 
B) Medicare retrospective reimbursement 
C) Medicaid prospective reimbursement 
D) Medicaid retrospective reimbursement

Question 9

Successful orientations are:

Accepted Answer

A) Timely, appropriate, complete, and effective. 
B) Brief, costly, complete and timely. 
C) Favorably rated by learners and complete. 
D) Conducted on the nursing unit while providing patient care. 
A) Timely, appropriate, complete, and effective. 
B) Brief, costly, complete and timely. 
C) Favorably rated by learners and complete. 
D) Conducted on the nursing unit while providing patient care.

Question 10

Which of the following steps, in correct sequence, are used in the project management process?

Accepted Answer

A) Forming, storming and norming 
B) Storming, forming and norming 
C) Planning/design, Initiation, implementation, monitoring and completion 
D) Initiation, planning/design, implementation, monitoring and completion 
A) Forming, storming and norming 
B) Storming, forming and norming 
C) Planning/design, Initiation, implementation, monitoring and completion 
D) Initiation, planning/design, implementation, monitoring and completion

Which process is best defined as one that aims to close the gap between what is and what should be?

Which of these interview questions is an open ended question?

What are the five modes of conflict resolution?

Which law mandates that employers must find, and use, safer medical devices to ensure the safety of staff in the health care workplace?

Which of the following is the primary focus of relationships within health care?

An example of an engineering control that promotes workplace safety is:

Magnet hospitals have successful structures, processes and outcomes. What kind of performance improvement structures do they possess?

Diagnosis-Related Groups (DRGs) determine what kind of reimbursement?

Successful orientations are:

Which of the following steps, in correct sequence, are used in the project management process?

Physical Care

Pyschosocial Care

Role of the Aide

Medical Assisting, NNAAP, and Pharmacological

Finances

HR

Performance

Strategic Management

Financial Management

Midwifery

Filters

Exam 5: Total Factor Productivity, Orientation, and Health Care

Which process is best defined as one that aims to close the gap between what is and what should be?

Which of these interview questions is an open ended question?

What are the five modes of conflict resolution?

Which law mandates that employers must find, and use, safer medical devices to ensure the safety of staff in the health care workplace?

Which of the following is the primary focus of relationships within health care?

An example of an engineering control that promotes workplace safety is:

Magnet hospitals have successful structures, processes and outcomes. What kind of performance improvement structures do they possess?

Diagnosis-Related Groups (DRGs) determine what kind of reimbursement?

Successful orientations are:

Which of the following steps, in correct sequence, are used in the project management process?

Physical Care

Pyschosocial Care

Role of the Aide

Medical Assisting, NNAAP, and Pharmacological

Finances

HR

Performance

Strategic Management

Financial Management

Midwifery

Filters