Exam 5: Total Factor Productivity, Orientation, and Health Care

You are leading a change relating to a new technology for medical information. Which staff behavior indicates that staff is resistant to this change?

What intervention is indicated when frustration levels escalate into anger during the conflict process?

Which type of fire extinguisher is used for electrical fires?

According to the HIPAA Security Rule, strategic management relating to patient information technology must include:

Nearly all health care facilities use computerized formatted accounting systems and templates. One of the primary reasons that computerized accounting systems are highly beneficial to health care agencies is because these systems:

Select the performance improvement focus with a possible area of investigation for a quality improvement and performance improvement activity.

You are making a decision about which candidate you should hire. Who is the best candidate for the job?

The US military and their response teams should be part of a health care facility's:

Total factor productivity is also referred to as:

How does reverse mentoring benefit the individual and the organization in terms of professional development?

The Patient Protection and Affordable Care Act:

The major difference between a capital budget and an operating budget is that an operating budget addresses:

Your mentor immediately plunges you into complex situation without your having any prior similar experiences like this. Which professional development mentorship technique is being used?

Which decision making model is the most time consuming but the one that is best able to facilitate the best decisions?

What are the phases of the recruitment process?

What are steps in the budgeting process?

What should you do if there is a tornado watch in your immediate geographic area?

Some nursing supervisors and managers fear the empowerment of nursing staff. What is the most likely cause of this fear?

Which change theory are you employing when you develop relationships, diagnose the problem and actively acquire needed resources?

Which of the following circumstances indicate that a conflict may be not resolvable?