Question 1

Six Sigma can only be achieved through process improvement.

Accepted Answer

A) True 
 B)False  False

Question 2

As part of its leadership responsibility, management in an organization that practices total quality must be personally involved in continual improvement.

Accepted Answer

A) True 
 B)False  True

Question 3

When we combine the most important features of Lean with the best features of Six Sigma we have Lean Six Sigma.

Accepted Answer

A) True 
 B)False  False

Question 4

The Five-Step Plan that involves straightening up, putting things in order, cleaning up, standardizing, and discipline belongs to:

Accepted Answer

A)  Jidoka 
B)  Kaizen 
C)  CEDAC 
D)  DMAIC 
A)  Jidoka 
B)  Kaizen 
C)  CEDAC 
D)  DMAIC

Question 5

Lean is based on the manufacturing system that was developed by

Accepted Answer

A)  Motorola 
B)  Toyota 
C)  Goldratt 
D)  IBM 
A)  Motorola 
B)  Toyota 
C)  Goldratt 
D)  IBM

Question 6

Six-Sigma projects can succeed without executive-level support and process-ownership.

Accepted Answer

A) True 
 B)False

Question 7

Variation in processes

Accepted Answer

A)  Can be caused by include people, machines, material, and environment 
B)  Is of three kinds 
C)  Should not be of concern 
D)  Must be eliminated if continual improvement is to happen 
A)  Can be caused by include people, machines, material, and environment 
B)  Is of three kinds 
C)  Should not be of concern 
D)  Must be eliminated if continual improvement is to happen

Question 8

Six Sigma process performance

Accepted Answer

A)  Represents a major advance in capability over the typical. 
B)  Has yet to be achieved in actual practice 
C)  Predicts 1 nonconformance in 500 million opportunities 
D)  Is useful only in large scale manufacturing 
A)  Represents a major advance in capability over the typical. 
B)  Has yet to be achieved in actual practice 
C)  Predicts 1 nonconformance in 500 million opportunities 
D)  Is useful only in large scale manufacturing

Question 9

What is the equation for determining Risk Priority Numbers?

Accepted Answer

A)  Severity × Occurrence × Detection 
B)  Process × errors × time 
C)  Error rate × correction time 
D)  Risk factor × cost 
A)  Severity × Occurrence × Detection 
B)  Process × errors × time 
C)  Error rate × correction time 
D)  Risk factor × cost

Question 10

The only way a company can hope to compete in the modern marketplace is to improve its products, processes and people continually.

Accepted Answer

A) True 
 B)False

Question 11

In order for an organization to make continual improvement it must:

Accepted Answer

A)  Establish an organization-wide quality council 
B)  Establish quality improvement goals with target dates 
C)  Have top management commitment that is visible to all employees 
D)  All of the above 
A)  Establish an organization-wide quality council 
B)  Establish quality improvement goals with target dates 
C)  Have top management commitment that is visible to all employees 
D)  All of the above

Question 12

If there are 10 processes that might be improved, the processes that should be worked on first are those which will yield the most benefit if improved.

Accepted Answer

A) True 
 B)False

Six Sigma can only be achieved through process improvement.

As part of its leadership responsibility, management in an organization that practices total quality must be personally involved in continual improvement.

When we combine the most important features of Lean with the best features of Six Sigma we have Lean Six Sigma.

The Five-Step Plan that involves straightening up, putting things in order, cleaning up, standardizing, and discipline belongs to:

Lean is based on the manufacturing system that was developed by

Six-Sigma projects can succeed without executive-level support and process-ownership.

Variation in processes

Six Sigma process performance

What is the equation for determining Risk Priority Numbers?

The only way a company can hope to compete in the modern marketplace is to improve its products, processes and people continually.

In order for an organization to make continual improvement it must:

If there are 10 processes that might be improved, the processes that should be worked on first are those which will yield the most benefit if improved.

The Total Quality Approach to Quality Management

Quality and Global Competitiveness

Strategic Management: Planning and Execution for Competitive Advantage

Quality Management, Ethics, and Corporate Social Responsibility

Partnering and Strategic Alliances

Quality Culture: Changing Hearts, Minds, and Attitudes

Customer Satisfaction, Retention, and Loyalty

Employee Empowerment

Leadership and Change

Team Building and Teamwork

Effective Communication

Education and Training

Overcoming Politics, Negativity, and Conflict in the Workplace

Iso 9000 and Total Quality: the Relationship

Overview of Total Quality Tools

Problem Solving and Decision Making

Quality Function Deployment

Optimizing and Controlling Processes Through Statistical Process Control

Benchmarking

Just-In-Timelean Manufacturing Jitlean

Implementing Total Quality Management

Filters

Exam 19: Continual Improvement Methods With Six Sigma, Lean, Lean Six Sigma, and More

Six Sigma can only be achieved through process improvement.

As part of its leadership responsibility, management in an organization that practices total quality must be personally involved in continual improvement.

When we combine the most important features of Lean with the best features of Six Sigma we have Lean Six Sigma.

The Five-Step Plan that involves straightening up, putting things in order, cleaning up, standardizing, and discipline belongs to:

Lean is based on the manufacturing system that was developed by

Six-Sigma projects can succeed without executive-level support and process-ownership.

Variation in processes

Six Sigma process performance

What is the equation for determining Risk Priority Numbers?

The only way a company can hope to compete in the modern marketplace is to improve its products, processes and people continually.

In order for an organization to make continual improvement it must:

If there are 10 processes that might be improved, the processes that should be worked on first are those which will yield the most benefit if improved.

The Total Quality Approach to Quality Management

Quality and Global Competitiveness

Strategic Management: Planning and Execution for Competitive Advantage

Quality Management, Ethics, and Corporate Social Responsibility

Partnering and Strategic Alliances

Quality Culture: Changing Hearts, Minds, and Attitudes

Customer Satisfaction, Retention, and Loyalty

Employee Empowerment

Leadership and Change

Team Building and Teamwork

Effective Communication

Education and Training

Overcoming Politics, Negativity, and Conflict in the Workplace

Iso 9000 and Total Quality: the Relationship

Overview of Total Quality Tools

Problem Solving and Decision Making

Quality Function Deployment

Optimizing and Controlling Processes Through Statistical Process Control

Benchmarking

Just-In-Timelean Manufacturing Jitlean

Implementing Total Quality Management

Filters