Exam 10: Problem Solving and Decision Making in Groups: Practical Tips and Techniques

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Groupthink refers to the great creative power reaped by groups.

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False

All of the following are steps in the single question format, except

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E

What type of technology lets members hear but not see each other?

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A

These remain relatively expensive because of specialized equipment.

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Shaw defines ____________ as "the degree to which the task in and of itself is interesting, and attractive to the group members."

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"How can we penalize students for dropping and adding during the quarter?" is an example of a poorly phrased problem question because it

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Some Computer-Mediated teams' decisions can be just as effective as face-to-face teams' decisions if GSS is used correctly.

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Ideally, intrinsic interest is high in all members of a group assigned to solve a problem.

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"The degree to which members of a group are familiar with the nature of a problem and experienced in solving similar problem" is what problem characteristic?

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Decisions made by these groups are just as good as decisions made face-to-face?

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It is not necessary to consider possible negative consequences of a possible solution arrived at by sudden insights following thorough discussion of the problem.

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Groupthink refers to analytical and critical thinking expressed during group discussions.

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When a high-status leader has a preferred solution, or the group closes itself off to any information contrary to its preference it has become _____________.

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PERT could be used to advantage in which step of a problem-solving discussion?

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The phrase ________________ means the degree to which coordinated efforts are essential to satisfactory completion of a task.

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"Electronically mediated conferences that allow group members to meet while being located in different places" is called what type of technology?

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When discussants have high intrinsic interest in a problem, they will likely prefer more procedural control from the discussion leader than when they are not so interested.

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Which type of technology allows members' rapid-fire messaging?

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When group members experience pressure to conform, this can manifest itself in many ways, one is group members can ________ their own remarks.

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For complex problems involving the entire group, the ___________ can help members keep track of implementation details.

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