Exam 10: Problem Solving and Decision Making in Groups: Practical Tips and Techniques

A group may be so optimistic that it overestimates the chances for its programs to succeed, this group has __________________.

To avoid groupthink, each member should assume the role of _______.

A technique in which group members are polled for topics and problems that are then posted, ranked by voting, and used to create agendas for future meetings

Following the P-MOPS model, write an outline of questions for initiating each of the major steps in discussing the following problem: A great amount of harmful-to-health particles have recently been discovered in the air of your city of approximately 50,000. These particles are mostly being produced by wood-burning stoves in residents' homes. Numerous calls have been made asking the city council to do something to stop or reduce the air pollution by such stoves. You've just been appointed chair of a special task force to recommend what to do to council. Write an outline of five questions, each of which represents a major step in the P-MOPS.

Electronic brainstorming capitalizes on the fact that anonymity can remove inhibitions.

Groups should rarely bring in outside information to aid in the decision-making process.

The extent to which a proposed solution must be okay with the people whom it will affect is the ____________ dimension.

From analyses of discussions characterized by groupthink, poor decisions were found to be mostly a product of the

When group members are engaging in a problem census, they should do all of the following, except

Effective Group Discussion urges small groups to reach decisions as civilly as possible by suppressing arguments.

The ____________ dimension is the level of members' knowledge about and previous experience with the task.

"The degree to which coordinated efforts are essential to satisfactory completion of a task" is what problem characteristic?

What are the four steps of the Ideal Solution Format?

Group members are just as satisfied using group decision-making computer software as they are meeting in face-to-face groups.

Facilitators can negatively impact creative thinking by posting/stating comments such as, "Remember to be innovative when offering our views."

All of the following are steps in the ideal solution format, except

When cooperative requirements are high for a problem, before discussing pros and cons of solutions the group needs to

An outlined systematic procedure is needed to be sure no vital step is missed while discussing how to solve a complex problem.

List the four steps of the Single Question Format.

"The number of conceivable alternatives to solving the problem" is what problem characteristic?