Question 1

When verbal and nonverbal messages clash, most people believe the _____.

Accepted Answer

nonverbal

Question 2

List the nonverbal behaviors guaranteed to get other members to dislike you. Explain why these behaviors could be interpreted negatively.

Accepted Answer

Nonverbal behaviors that are guaranteed to get other members to dislike you include:

1. Avoiding eye contact: When you avoid making eye contact with others, it can be interpreted as disinterest, lack of confidence, or even dishonesty. People may feel like you are not fully engaged in the conversation or that you are trying to hide something.

2. Crossing your arms: Crossing your arms can be seen as a defensive or closed-off posture. It may give the impression that you are not open to communication or that you are being confrontational.

3. Fidgeting or tapping: Constant fidgeting or tapping can be distracting and annoying to others. It may give the impression that you are impatient, nervous, or not fully present in the interaction.

4. Standing too close or invading personal space: Invading someone's personal space can make them feel uncomfortable and disrespected. It may come across as aggressive or intrusive.

5. Interrupting or speaking over others: Interrupting or speaking over others can be seen as disrespectful and inconsiderate. It may give the impression that you are not interested in hearing others' perspectives or that you believe your own thoughts are more important.

These behaviors could be interpreted negatively because they can signal a lack of respect, disinterest, or even hostility towards others. Nonverbal communication plays a significant role in how we are perceived by others, and these behaviors can create a negative impression and lead to dislike from others. It's important to be mindful of our nonverbal behaviors and strive to convey openness, respect, and attentiveness in our interactions with others.

Question 3

One of the best ways to prevent confusion about your abstract language is to provide concrete _____ of what you mean.

Accepted Answer

examples

Question 4

Communicating in Groups recommends against using abstract language during discussions.

Accepted Answer

A) True 
 B)False

Question 5

People who talk excessively during meetings are considered to be important contributors to the discussion.

Accepted Answer

A) True 
 B)False

Question 6

Members of a group form impressions of each other, accurate or not, long before anyone says anything. We use which of the following characteristics to form impressions?

Accepted Answer

A)  sex 
B)  dress and grooming 
C)  race 
D)  All of these answers are correct. 
E)  height and build 
A)  sex 
B)  dress and grooming 
C)  race 
D)  All of these answers are correct. 
E)  height and build

Question 7

Josh sat separate from his group with his arms crossed for most of the meeting. Sam assumed that Josh did not want to be a part of the group. In actuality, Josh had just found out his partner broke up with him and was very distraught. What principle of nonverbal communication does this most closely illustrate?

Accepted Answer

A)  None of these answer is correct. 
B)  Nonverbal behaviors are ambiguous. 
C)  People cannot stop sending messages. 
D)  All of these answers are correct. 
E)  When the verbal and nonverbal behaviors clash, people believe the nonverbal. 
A)  None of these answer is correct. 
B)  Nonverbal behaviors are ambiguous. 
C)  People cannot stop sending messages. 
D)  All of these answers are correct. 
E)  When the verbal and nonverbal behaviors clash, people believe the nonverbal.

Question 8

Nonverbal behaviors convey how we perceive our relationships to other people.

Accepted Answer

A) True 
 B)False

Question 9

Nonverbal behaviors fulfill a minimal role in a person's message.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following was NOT offered as a way to utilize abstract terms?

Accepted Answer

A)  Use descriptive terms. 
B)  Use jargon to show off. 
C)  Use synonyms. 
D)  Give concrete examples. 
E)  Use relative terms to compare. 
A)  Use descriptive terms. 
B)  Use jargon to show off. 
C)  Use synonyms. 
D)  Give concrete examples. 
E)  Use relative terms to compare.

Question 11

When the coordinator of a discussion uses nods and eye contact to indicate that a member can speak next, he/she is using nonverbal behaviors to _____ the flow of discussion.

Accepted Answer

The answer of When the coordinator of a discussion uses...

Question 12

Which of the following terms is most concrete?

Accepted Answer

A)  "Meatball" (my cat's name) 
B)  feline 
C)  animal 
D)  mammal 
E)  orange, tiger-striped cat 
A)  "Meatball" (my cat's name) 
B)  feline 
C)  animal 
D)  mammal 
E)  orange, tiger-striped cat

Question 13

_____ are typographic symbols used in CMC to convey a variety of emotions.

Accepted Answer

The answer of _____ are typographic symbols used in CMC...

Question 14

By making eye contact, most Americans signal that

Accepted Answer

A)  the communication channel is open. 
B)  they want the speaker to clarify. 
C)  they want evidence to support a claim. 
D)  they agree. 
E)  they do not want to respond. 
A)  the communication channel is open. 
B)  they want the speaker to clarify. 
C)  they want evidence to support a claim. 
D)  they agree. 
E)  they do not want to respond.

Question 15

People who express little emotion on their faces are generally more trusted than those whose faces reveal a lot about how they feel.

Accepted Answer

A) True 
 B)False

Question 16

Such personal characteristics as status and wisdom may be associated with a member's age and sex.

Accepted Answer

A) True 
 B)False

Question 17

When emotive words are used in a group, which of the following questions should group members ask themselves?

Accepted Answer

A)  All of these answers are correct. 
B)  When do the references in personal member greetings become an issue for a group? 
C)  As a group what do you do? 
D)  How would you discuss this issue? 
E)  What new rules might this group create to allow for emotive words yet avoid the consequences of their use? 
A)  All of these answers are correct. 
B)  When do the references in personal member greetings become an issue for a group? 
C)  As a group what do you do? 
D)  How would you discuss this issue? 
E)  What new rules might this group create to allow for emotive words yet avoid the consequences of their use?

Question 18

Communicating in Groups recommends that regardless of how you learned to speak in your family and neighborhood, you will benefit from conforming to the vocabulary and grammatical rules of standard U.S. English in mainstream business and educational communities.

Accepted Answer

A) True 
 B)False

Question 19

Violating space norms is risky behavior unless you are a high-status member.

Accepted Answer

A) True 
 B)False

Question 20

In the United States, most business is conducted at an appropriate social distance, which is considered to be between four and eight feet.

Accepted Answer

A) True 
 B)False

When verbal and nonverbal messages clash, most people believe the _____.

List the nonverbal behaviors guaranteed to get other members to dislike you. Explain why these behaviors could be interpreted negatively.

One of the best ways to prevent confusion about your abstract language is to provide concrete _____ of what you mean.

Communicating in Groups recommends against using abstract language during discussions.

People who talk excessively during meetings are considered to be important contributors to the discussion.

Members of a group form impressions of each other, accurate or not, long before anyone says anything. We use which of the following characteristics to form impressions?

Nonverbal behaviors convey how we perceive our relationships to other people.

Nonverbal behaviors fulfill a minimal role in a person's message.

Which of the following was NOT offered as a way to utilize abstract terms?

When the coordinator of a discussion uses nods and eye contact to indicate that a member can speak next, he/she is using nonverbal behaviors to _____ the flow of discussion.

Which of the following terms is most concrete?

_____ are typographic symbols used in CMC to convey a variety of emotions.

By making eye contact, most Americans signal that

People who express little emotion on their faces are generally more trusted than those whose faces reveal a lot about how they feel.

Such personal characteristics as status and wisdom may be associated with a member's age and sex.

When emotive words are used in a group, which of the following questions should group members ask themselves?

Communicating in Groups recommends that regardless of how you learned to speak in your family and neighborhood, you will benefit from conforming to the vocabulary and grammatical rules of standard U.S. English in mainstream business and educational communities.

Violating space norms is risky behavior unless you are a high-status member.

In the United States, most business is conducted at an appropriate social distance, which is considered to be between four and eight feet.

Small Groups As the Heart of Society

Groups As Open Systems

Communication Principles for Group Members

Becoming a Group

Diversity in the Small Group

Creative and Critical Thinking in the Small Group

Group Problem-Solving Procedures

Managing Small Group Conflict Productively

Applying Leadership Principles

Planning, Organizing, and Presenting Small Group Oral Presentations

Filters

Exam 4: Using Verbal and Nonverbal Messages in a Group

When verbal and nonverbal messages clash, most people believe the _____.

List the nonverbal behaviors guaranteed to get other members to dislike you. Explain why these behaviors could be interpreted negatively.

One of the best ways to prevent confusion about your abstract language is to provide concrete _____ of what you mean.

Communicating in Groups recommends against using abstract language during discussions.

People who talk excessively during meetings are considered to be important contributors to the discussion.

Members of a group form impressions of each other, accurate or not, long before anyone says anything. We use which of the following characteristics to form impressions?

Nonverbal behaviors convey how we perceive our relationships to other people.

Nonverbal behaviors fulfill a minimal role in a person's message.

Which of the following was NOT offered as a way to utilize abstract terms?

When the coordinator of a discussion uses nods and eye contact to indicate that a member can speak next, he/she is using nonverbal behaviors to _____ the flow of discussion.

Which of the following terms is most concrete?

_____ are typographic symbols used in CMC to convey a variety of emotions.

By making eye contact, most Americans signal that

People who express little emotion on their faces are generally more trusted than those whose faces reveal a lot about how they feel.

Such personal characteristics as status and wisdom may be associated with a member's age and sex.

When emotive words are used in a group, which of the following questions should group members ask themselves?

Communicating in Groups recommends that regardless of how you learned to speak in your family and neighborhood, you will benefit from conforming to the vocabulary and grammatical rules of standard U.S. English in mainstream business and educational communities.

Violating space norms is risky behavior unless you are a high-status member.

In the United States, most business is conducted at an appropriate social distance, which is considered to be between four and eight feet.

Small Groups As the Heart of Society

Groups As Open Systems

Communication Principles for Group Members

Becoming a Group

Diversity in the Small Group

Creative and Critical Thinking in the Small Group

Group Problem-Solving Procedures

Managing Small Group Conflict Productively

Applying Leadership Principles

Planning, Organizing, and Presenting Small Group Oral Presentations

Filters