Exam 12: Indirect Strategies: Organizing for Change

Psychologists and sociologists have found that changes are best accepted by those who will be affected by them when they are instituted with their involvement in the decision making process and in giving feedback.

How did Ed Wong, a recent college graduate who majored in human services end up as a staff worker for Citizens Action for the Environment (CAFTE)? In theinterview, he says "I use all the strategies I studied in college, but of course it is the organizing ones I use the most." Describe the strategies that he uses in his work.

Give two out-of-the-three arguments presented in the text to support the assertion that, "citizen involvement in decision making must be a part of every change effort."

Before forming an action plan to counsel a client, a human service worker must check out the mental health of the systems within which the client lives and works.

The methods of organizing and changing systems fall into roughly three categories of escalating intensity; choose the correct order.