Question 1

People from collectivistic cultures are most likely to perceive the way people from individualistic cultures communicate as

Accepted Answer

A)  weak. 
B)  passive. 
C)  aggressive. 
D)  normal. 
E)  disinterested. 
A)  weak. 
B)  passive. 
C)  aggressive. 
D)  normal. 
E)  disinterested.

Question 2

It is easy for people to assess themselves objectively.

Accepted Answer

A) True 
 B)False

Question 3

Your client misses a meeting, and you attribute his absence to a severe storm that caused his flight to be canceled. This is an example of a controllable attribution.

Accepted Answer

A) True 
 B)False

Question 4

Most attribution errors can be associated with our tendency to

Accepted Answer

A)  blame others. 
B)  blame ourselves. 
C)  take mental shortcuts. 
D)  be distracted. 
E)  overthink things. 
A)  blame others. 
B)  blame ourselves. 
C)  take mental shortcuts. 
D)  be distracted. 
E)  overthink things.

Question 5

Pablo's supervisor invites him to come to dinner with her and a few other managers at his firm, but Pablo has a major report due the next day and needs to work late to finish. Pablo wants to ingratiate himself to his superiors, but he also doesn't want to appear irresponsible by not finishing his work. This is an example of how

Accepted Answer

A)  we manage multiple identities. 
B)  we communicate under multiple identities. 
C)  image management is collaborative. 
D)  image management is complex. 
E)  we present our life story. 
A)  we manage multiple identities. 
B)  we communicate under multiple identities. 
C)  image management is collaborative. 
D)  image management is complex. 
E)  we present our life story.

Question 6

Sociologist Erving Goffman uses the term ________ to describe behaviors we use to project our desired public image.

Accepted Answer

A)  face needs 
B)  face 
C)  face threats 
D)  facework 
E)  competence face 
A)  face needs 
B)  face 
C)  face threats 
D)  facework 
E)  competence face

Question 7

Self-esteem is a(n) ________ assessment of one's value and worth.

Accepted Answer

A)  subjective 
B)  fixed 
C)  objective 
D)  multifaceted 
E)  false 
A)  subjective 
B)  fixed 
C)  objective 
D)  multifaceted 
E)  false

Question 8

Which of the following statements is most closely associated with the self-serving bias?

Accepted Answer

A)  "Everything good that happens to me is because of my friends and family." 
B)  "The universe has a plan for me, so I just go with the flow." 
C)  "I am much more likely to fail than to succeed." 
D)  "My successes are deserved, but my failures are not my fault." 
E)  "Teamwork makes the world go around." 
A)  "Everything good that happens to me is because of my friends and family." 
B)  "The universe has a plan for me, so I just go with the flow." 
C)  "I am much more likely to fail than to succeed." 
D)  "My successes are deserved, but my failures are not my fault." 
E)  "Teamwork makes the world go around."

Question 9

We use ________ constructs to organize information about people's behavior.

Accepted Answer

A)  physical 
B)  psychological 
C)  role 
D)  perceptual 
E)  interaction 
A)  physical 
B)  psychological 
C)  role 
D)  perceptual 
E)  interaction

Question 10

You think your coworker will arrive late to the meeting, and she does. This is an example of a self-fulfilling prophecy.

Accepted Answer

A) True 
 B)False

Question 11

According to the primacy effect, our ________ impression of a person sets the tone for all future interactions.

Accepted Answer

A)  most recent 
B)  first 
C)  most intense 
D)  longest-lasting 
E)  final 
A)  most recent 
B)  first 
C)  most intense 
D)  longest-lasting 
E)  final

Question 12

Which of the following is the best definition for what we call the self?

Accepted Answer

A)  the most common opinion that others have about us 
B)  a collection of smaller selves 
C)  a network of relationships with others 
D)  the sum total of our past deeds 
E)  an abstract image that cannot be described using language 
A)  the most common opinion that others have about us 
B)  a collection of smaller selves 
C)  a network of relationships with others 
D)  the sum total of our past deeds 
E)  an abstract image that cannot be described using language

Question 13

Perceptual schemas are the mental frameworks we use in the ________ stage of perception.

Accepted Answer

A)  selection 
B)  interpretation 
C)  organization 
D)  communication 
E)  attribution 
A)  selection 
B)  interpretation 
C)  organization 
D)  communication 
E)  attribution

Question 14

Using the process of stereotyping explained in your textbook, describe a time in your life in which you applied a stereotype to someone else. How did that stereotype affect your perception of the person and their communication behavior? Did the person ever behave in a way that challenged the stereotype about them and caused you to change your perception? What strategies could you have used to ensure that the stereotype did not cause you to misperceive the person's communication behavior?

Accepted Answer

Answers may vary, but should include the

Question 15

We form attributions to answer the question

Accepted Answer

A)  "Who did this?" 
B)  "Why did this occur?" 
C)  "What happened?" 
D)  "When did this occur?" 
E)  "Where did this occur?" 
A)  "Who did this?" 
B)  "Why did this occur?" 
C)  "What happened?" 
D)  "When did this occur?" 
E)  "Where did this occur?"

Question 16

Janet proudly lists all of her accomplishments during a job interview. Her attitude is an example of high

Accepted Answer

A)  self-fulfilling prophecy. 
B)  self-esteem. 
C)  self-monitoring. 
D)  self-serving bias. 
E)  self-stability. 
A)  self-fulfilling prophecy. 
B)  self-esteem. 
C)  self-monitoring. 
D)  self-serving bias. 
E)  self-stability.

Question 17

Enid loves her wife Laura very much. Last night, when Laura left a pile of unwashed dishes in the sink for Enid to deal with, Enid thought, "She must have been really tired from a long day at work."
This is an example of a self-serving bias.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following stimuli is most likely to stand out?

Accepted Answer

A)  a song you have never heard playing softly on the radio 
B)  a person talking loudly on the phone in a busy manufacturing plant 
C)  a dim light in the corner of the room 
D)  a strong, unfamiliar odor occurring throughout the office 
E)  a pale new watercolor painting hanging in the office hallway 
A)  a song you have never heard playing softly on the radio 
B)  a person talking loudly on the phone in a busy manufacturing plant 
C)  a dim light in the corner of the room 
D)  a strong, unfamiliar odor occurring throughout the office 
E)  a pale new watercolor painting hanging in the office hallway

Question 19

Using several different email addresses is an example of how we

Accepted Answer

A)  manage our image collaboratively. 
B)  tell our life story. 
C)  organize our images. 
D)  manage multiple identities. 
E)  commit fundamental attribution errors. 
A)  manage our image collaboratively. 
B)  tell our life story. 
C)  organize our images. 
D)  manage multiple identities. 
E)  commit fundamental attribution errors.

Question 20

Which of the following is an example of a self-fulfilling prophecy?

Accepted Answer

A)  Josh thinks he's bad at math, so he doesn't study and therefore fails the test. 
B)  Josh thinks the stock market will crash, but prices continue to rise. 
C)  Josh thinks it will snow during the week, and later it does. 
D)  Josh thinks his neighbor is a recluse, so he invites him over and the neighbor accepts. 
E)  Josh thinks his candidate in the election will win, and she does. 
A)  Josh thinks he's bad at math, so he doesn't study and therefore fails the test. 
B)  Josh thinks the stock market will crash, but prices continue to rise. 
C)  Josh thinks it will snow during the week, and later it does. 
D)  Josh thinks his neighbor is a recluse, so he invites him over and the neighbor accepts. 
E)  Josh thinks his candidate in the election will win, and she does.

People from collectivistic cultures are most likely to perceive the way people from individualistic cultures communicate as

It is easy for people to assess themselves objectively.

Your client misses a meeting, and you attribute his absence to a severe storm that caused his flight to be canceled. This is an example of a controllable attribution.

Most attribution errors can be associated with our tendency to

Sociologist Erving Goffman uses the term ________ to describe behaviors we use to project our desired public image.

Self-esteem is a(n) ________ assessment of one's value and worth.

Which of the following statements is most closely associated with the self-serving bias?

We use ________ constructs to organize information about people's behavior.

You think your coworker will arrive late to the meeting, and she does. This is an example of a self-fulfilling prophecy.

According to the primacy effect, our ________ impression of a person sets the tone for all future interactions.

Which of the following is the best definition for what we call the self?

Perceptual schemas are the mental frameworks we use in the ________ stage of perception.

We form attributions to answer the question

Janet proudly lists all of her accomplishments during a job interview. Her attitude is an example of high

Enid loves her wife Laura very much. Last night, when Laura left a pile of unwashed dishes in the sink for Enid to deal with, Enid thought, "She must have been really tired from a long day at work." This is an example of a self-serving bias.

Which of the following stimuli is most likely to stand out?

Using several different email addresses is an example of how we

Which of the following is an example of a self-fulfilling prophecy?

Communicating for Professional Success

Culture, Diversity, and Global Engagement

Verbal and Nonverbal Messages

Listening and Learning

Effective Team Communication

Effective Meetings

Career Communication

Interviewing Successfully

Writing Across Media

Major Goals for Presentations

Planning and Crafting Presentations

Finding Support for Your Presentation Goals

Rehearsing and Delivering Successful Presentations

Grammar and Spelling

Filters

Exam 5: Perspective Taking

People from collectivistic cultures are most likely to perceive the way people from individualistic cultures communicate as

It is easy for people to assess themselves objectively.

Your client misses a meeting, and you attribute his absence to a severe storm that caused his flight to be canceled. This is an example of a controllable attribution.

Most attribution errors can be associated with our tendency to

Sociologist Erving Goffman uses the term ________ to describe behaviors we use to project our desired public image.

Self-esteem is a(n) ________ assessment of one's value and worth.

Which of the following statements is most closely associated with the self-serving bias?

We use ________ constructs to organize information about people's behavior.

You think your coworker will arrive late to the meeting, and she does. This is an example of a self-fulfilling prophecy.

According to the primacy effect, our ________ impression of a person sets the tone for all future interactions.

Which of the following is the best definition for what we call the self?

Perceptual schemas are the mental frameworks we use in the ________ stage of perception.

We form attributions to answer the question

Janet proudly lists all of her accomplishments during a job interview. Her attitude is an example of high

Enid loves her wife Laura very much. Last night, when Laura left a pile of unwashed dishes in the sink for Enid to deal with, Enid thought, "She must have been really tired from a long day at work." This is an example of a self-serving bias.

Which of the following stimuli is most likely to stand out?

Using several different email addresses is an example of how we

Which of the following is an example of a self-fulfilling prophecy?

Communicating for Professional Success

Culture, Diversity, and Global Engagement

Verbal and Nonverbal Messages

Listening and Learning

Effective Team Communication

Effective Meetings

Career Communication

Interviewing Successfully

Writing Across Media

Major Goals for Presentations

Planning and Crafting Presentations

Finding Support for Your Presentation Goals

Rehearsing and Delivering Successful Presentations

Grammar and Spelling

Filters