Exam 7: Training and Development

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Reaction measures to evaluate training typically focus on the entertainment value of the training program.

(True/False)
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Return on investment = Benefits of training ÷ Training Costs

(True/False)
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Which of the following training methods consists of having the trainee assume the attitudes and behavior of others?

(Multiple Choice)
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Internship programs that are done well benefit students,schools,and employers.

(True/False)
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The method of training used to train personnel to operate aircraft,spacecraft,and other highly technical and expensive equipment is the:

(Multiple Choice)
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Performance appraisals are generally a good mechanism in determining why employees are not meeting the firm's expectations when conducting a person analysis.

(True/False)
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Awareness building in diversity training provides employees with the KSAs necessary for working with people who are different from them with regard to race,gender,age.

(True/False)
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​Role-playing consists of playing the roles of others,often a supervisor and a subordinate who are facing a particular problem.

(True/False)
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The benefits of the training exceeds the cost of the program when:

(Multiple Choice)
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​Case studies provide participants the experience of analyzing and synthesizing facts.

(True/False)
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​An organization analysis is an examination of the environment,strategies,and resources the firm faces so as to determine what training it should emphasize.

(True/False)
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The process of measuring one's own services and practices against the recognized leaders in order to identify areas for improvement is _____.

(Multiple Choice)
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The two preconditions for learning are employee readiness and motivation.

(True/False)
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​_____ involves the use of a learning management system (LMS),often custom built for the firm by software vendors.

(Multiple Choice)
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The goal of training is to contribute to an organization's overall strategic goals.

(True/False)
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​It has been found in most cases that spacing out the training will result in faster learning and longer retention.

(True/False)
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The terms "training" and "development":

(Multiple Choice)
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Person analysis:

(Multiple Choice)
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Which of the following is NOT a component of behavior modeling?

(Multiple Choice)
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Verbal learners absorb information best through spoken or written words.

(True/False)
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