Exam 8: E-Commerce
Exam 1: Information Systems: an Overview80 Questions
Exam 2: Computers: the Machines Behind Computing100 Questions
Exam 3: Database Systems,data Warehouses,and Data Marts100 Questions
Exam 4: Personal,legal,ethical,and Organizational Issues of Information Systems77 Questions
Exam 5: Protecting Information Resources100 Questions
Exam 6: Data Communication: Delivering Information Anywhere and Anytime95 Questions
Exam 7: The Internet,intranets,and Extranets75 Questions
Exam 8: E-Commerce95 Questions
Exam 9: Global Information Systems79 Questions
Exam 10: Building Successful Information Systems100 Questions
Exam 11: Enterprise Systems80 Questions
Exam 12: Management Support Systems95 Questions
Exam 13: Intelligent Information Systems97 Questions
Exam 14: Emerging Trends,technologies,and Applications98 Questions
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Provide examples of how e-commerce can enhance a value chain.
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(Essay)
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Examples include:
Using e-mail rather than regular mail to notify customers of upcoming sales can reduce costs.
Selling to customers via the company Web site can generate new sources of revenue,particularly from customers who live far away from the company's headquarters or physical store.Offering online customer service can make products or services more appealing to customers.
The ____________________ model of e-commerce is an extension of traditional advertising media,such as radio and television.
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(Short Answer)
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advertising
____________________ uses the Web and its supporting technologies to promote goods and services.
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(Short Answer)
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Web marketing
If good quality and lower costs are top priorities for customers,the company knows which parts of the value chain to focus on.
(True/False)
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Optimizing a Web site involves editing a site's content and HTML code to increase its relevance to specific keywords.
(True/False)
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E-commerce sites that use the _____ model collect data on consumers and businesses and then sell this data to other companies for marketing purposes.
(Multiple Choice)
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The World Wide Web Consortium has canceled support for micropayments.
(True/False)
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E-business includes transactions that generate demand for goods and services.
(True/False)
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Companies that provide click-and-brick e-commerce still struggle to incorporate online interaction.
(True/False)
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E-commerce provides product acknowledgements through phone calls and faxes.
(True/False)
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Bizrate.com,which collects information about the performance of other sites and sells this information to advertisers,is an example of the informediary model of e-commerce.
(True/False)
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Electronic data interchange (EDI)and electronic funds transfer (EFT)are forms of ____________________ e-commerce that have been around for many years.
(Short Answer)
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An ____ is available for most handheld devices that stores personal and financial information,such as credit card numbers,passwords,and PINs.
(Multiple Choice)
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Amazon.com is an example of the ____________________ category of e-commerce.
(Short Answer)
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