Exam 12: Management Support Systems

The ____________________ phase of the decision making process starts with analyzing each alternative and its relationship to the criteria to determine whether it is feasible.

Tracking changes in ridership on mass-transit systems is an example of a(n)____ GIS application.

In the design phase,a decision maker examines the organization's environment for conditions that need decisions.

The ____ component of a DSS manages and coordinates the other major components.

Semistructured and unstructured decisions are challenging because they involve multiple criteria,and often users have to choose between conflicting objectives.

Which of the following geographic objects of a GIS is most likely used to show a large tourist attraction?

A model builder is the liaison between users and designers.

The costs of GSS implementation are low because the system includes fewer features.

____________________ decisions,or programmable tasks,can be automated because a well-defined standard operating procedure exists for these types of decisions.

____________________ decisions are typically one-time decisions,with no standard operating procedure pertaining to them.

Sales forecasting is an example of a(n)____ task.

The ____ focuses on how the DSS is implemented and usually addresses questions about data storage,file structure,user access,response time,and security measures.

Which of the following geographic objects of a GIS is most likely used to show the location of a river?

A DSS should incorporate the human element as well as hardware and software.

The most notable disadvantage of a Web-based GSS is its inability to use open network standards.

Briefly describe the choice phase of the decision-making process.

Exception or variance reporting is a useful technique that managers use to flag data that is unusual or out of normal boundaries.

Each type of management support system is designed with its own goals and objectives.

The intervention aspect of a(n)____ reduce communication barriers and introduce order and efficiency into situations that are inherently unsystematic and inefficient.

A GIS can integrate maps and database data with queries.