Exam 12: Management Support Systems

Provide examples of when semistructured decisions might be used.

An executive information system (EIS)is a branch of ____.

What tasks does a manager perform using an EIS?

A DSS can do a follow-up assessment on how well a solution is performing.

____ decisions,or programmable tasks,can be automated because a well-defined standard operating procedure exists for these types of decisions.

Record keeping,payroll,and simple inventory problems are examples of ____ tasks.

What is the role of the model builder?

A managerial designer defines issues that involve the technological aspects of the system.

The ____ module component of the EIS is responsible for using the system.

In the ____ phase of the decision-making process,the organization devises a plan for carrying out the alternative selected in the previous phase and obtains the resources to execute the plan.

The ____ phase of the decision-making process starts with analyzing each alternative and its relationship to the criteria to determine whether it is feasible.

List one advantage and one disadvantage of Web-based GSS.

What types of features do DSSs include to support decision making?

What are the tasks performed by a GIS?

How can a GIS be used for marketing?

The benefit of improving communication and interactions between management and employees is easy to quantify using a DSS.

During the ____ phase of the decision-making process,a decision maker examines the organization's environment for conditions that need decisions.

A database management system (DBMS)is used for creating,modifying,and maintaining the database.

What are the benefits and drawbacks of video teleconferencing?

DSS uses the what-if analysis feature to support decision making.